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Avis sur Silversmith Hotel Chicago Downtown

4 out of 5
Silversmith Hotel Chicago Downtown
10 S Wabash Ave, Chicago, IL

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1191 avis sur 1606." "
Note des voyageurs de 8 (Bien), d’après 268 avis sur 1606." "
Note des voyageurs de 6 (Satisfaisant), d’après 93 avis sur 1606." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1606." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1606." "

9,4/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Nancy

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Très bel hôtel bien situé ! Avantage vip wow ! Personnel super ! Restaurant et bar sur place , un avantage ! Par contre , ne prenez pas une chambre qui donne sur le Loop , très bruyant …Il passe jusqu’à 11h30 pm et recommence à 5h30 am
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 28 avr. 2024
Hello Nancy,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Dominique

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 18 déc. 2023
Dear Dominique,Thank you for the perfect score! It was great having you with us and we hope to welcome you back again!

10/10 Excellent

ORSOLINI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 15 déc. 2023
Dear Orsolini,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Charles

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Nikko le 13 févr. 2024
Hello Charles, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience.Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Situation excellente, personnel très agréable.
Séjour de 5 nuits en octobre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 30 oct. 2023
Cher Luc,Merci beaucoup pour votre merveilleuse critique!

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre de grand confort on ,le son dès train est couper par une bonne fenestration et on était en haut soit 9iem étage Lés services très bien et de bon accueil
Séjour de 4 nuits en septembre 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 7 sept. 2023
Dear Michel,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service exceptionnel
Superbe hôtel avec une service exceptionnel
Séjour de 3 nuits en août 2023
Réponse de Assistant Front Office Manager, Alex Cuevas le 31 août 2023
Dear Michel,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Ekaterina, Ecully

Séjour de 2 nuits en juillet 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 21 août 2023
Dear Ekaterina,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome You back again soon!

10/10 Excellent

marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
j'aime Chicago
très bon emplacement pour un séjour découverte à Chicago et assister au festival de blues de juin . accueil par un personnel très avenant et chambre à la hauteur de nos prévisions ; Décor des chambres et de ce trés bel hôtel réussi . Aucune remarque d'insatisfaction à énoncer.
Séjour de 4 nuits en juin 2023
Réponse de Assistant Front Office Manager - Alex Cuevas le 16 juin 2023
Dear Marc,We were glad to see you enjoyed your stay with us during your time here in Chicago. We appreciate your time and feedback, as we hope to have the opportunity to host you once again on your next visit to Chicago!

10/10 Excellent

MYLENE DE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel est très accueillant et l’hôtel est incroyable. J’y retournerai pour mon prochain voyage.
Séjour de 3 nuits en octobre 2022
Réponse de Cole Mansfield le 17 oct. 2022
Thank you for the wonderful review. We look forward to welcoming you back.

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
R
Séjour de 1 nuit en octobre 2022
Réponse de Cole Mansfield le 12 oct. 2022
Thank you for the 5 out of 5. We look forward to welcoming you back.

10/10 Excellent

Marco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très propre Personnel très accueillant
Séjour de 5 nuits en août 2022
Réponse de Cole Mansfield le 14 sept. 2022
Thank you for the great review.

8/10 Bien

Mary Biddle

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
A nice hotel in the city but a little bit run down
Séjour de 2 nuits en juillet 2022
Réponse de Cole Mansfield le 23 août 2022
Thank you for your review.

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent choice!
Great location. Great staff. Loved it!
Séjour de 4 nuits en juillet 2022
Réponse de Cole Mansfield le 14 juil. 2022
Thank you for the perfect 10. It is great to see you enjoyed your stay so much.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bien
Séjour de 5 nuits en novembre 2021
Réponse de Guest Service Team le 5 mai 2022
Merci!

10/10 Excellent

Dillon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was incredibly kind, attentive, and funny! The property was beautiful and clean, and in a perfect location for great food, art, shopping, and anything else you could think of. Very walkable and the staff were helpful in providing coupons, recommendations, and excellent service. We will absolutely be back!
Séjour de 4 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 30 avr. 2024
Dear Dillon,We are humbled to receive your kind review of The Silversmith. Thank you for sharing your feedback and for choosing to stay with us during your time in Chicago. We are pleased to read that you enjoyed the location, building, rooms, and service provided by our staff. We hope to have the pleasure of welcoming you back again in the future!

10/10 Excellent

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly at the front desk is wonderful. The hotel is very convenient to all cta lines and a very reasonable price. Clean, quiet and comfortable bed. I've stayed here twice now, and I will stay again! The water pressure could be better on the higher floors, but that's my only complaint.
Séjour de 3 nuits en avril 2024
Réponse de Nikko le 30 avr. 2024
Hello Lauren,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was great.
Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 29 avr. 2024
Dear Aaron,Thank you for much for your nice comment! We appreciate you and we hope to welcome you back again in the future!

10/10 Excellent

Janna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service at the desk was exceptional
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 28 avr. 2024
Hello Janna,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Vitoldas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Vitoldas,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Cynthia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice older building. Quiet neighborhood (at least from the 14th floor). Large room.
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Cynthia,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful place. Beverly (I think was her name) is incredible at her job and made the stay that much more memorable.
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Eric,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Mario

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service is great and it is at the heart of downtown Chicago. I will come back for sure
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Mario,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place 😁
Séjour de 3 nuits en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Fernando,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Brendan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When visiting Chicago, we always turn to the Silversmith to host us during a fun weekend! The complimentary drinks and easy access to transportation is the key factors making us love this hotel.
Séjour de 2 nuits en février 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 24 avr. 2024
Dear Brendan,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Annie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to go to Millennium Park. It is next to the train station which you can hear, but is not overwhelming. Overall good experience.
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Annie,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

8/10 Bien

Joe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
fan did not work in room. no ac
Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Joe,Thank you for your review, we would like to apologize for the HVAC in the room. We hope to welcome you back again, and to accommodate you in a full functional room!

10/10 Excellent

Joshua

Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 24 avr. 2024
Dear Joshua,Thank you for the perfect score!

8/10 Bien

Kornea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s clean
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 23 avr. 2024
Dear Kornea,Thank you for your review!

10/10 Excellent

Mindi, Waukesha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and service
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 22 avr. 2024
Hello Mindi,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good.
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 22 avr. 2024
Hello Heather,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Moin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay downtown. Staff was super friendly and helpful, rooms were clean and well-provisioned, water pressure in the shower was actually good! Will definitely staff again.
Séjour de 3 nuits en avril 2024
Réponse de Nikko le 21 avr. 2024
Hello Moin,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot near all of the action. Area can be a little sketchy but nothing to be too worried about.
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 21 avr. 2024
Hello Nicholas, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Nipa

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the hotel, the room was spacious, and staff so helpful and friendly!
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 19 avr. 2024
Dear Nipa,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

6/10 Satisfaisant

Marianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 20 avr. 2024
Hello Marianne,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Shelley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean bedding, comfortable bed, friendly staff and spacious room. Great for a mid-week getaway
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 17 avr. 2024
Hello Shelley,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Soe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location. The room was confortable.
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 16 avr. 2024
Dear Soe,We appreciate you so much, and we thank you for your lovely comments!

10/10 Excellent

Karen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely & clean!
Séjour de 1 nuit en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 16 avr. 2024
Dear Karen,We appreciate you so much, and we thank you for your lovely comments!

10/10 Excellent

DRAGANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 15 avr. 2024
Dear Dragana,Thank you for the perfect score!

10/10 Excellent

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 13 avr. 2024
Hello Ralph, Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Can’t beat this location next to the trains, central to everything in the Loop, only a few minutes from the Art Institute. Staff was super helpful and friendly. We felt very welcomed and taken care of. I would definitely recommend this hotel - a great value for the price.
Séjour de 3 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 11 avr. 2024
Dear Ashley,Thank you for sharing your review. We are pleased to read that you enjoyed your experience at our hotel. We hope to welcome you back again soon!

10/10 Excellent

Rui

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Nikko le 1 mai 2024
Hello Rui,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel! Treated so kindly and valet was so convenient and kind. Clean rooms and beautiful restrooms.
Séjour de 1 nuit en mars 2024
Réponse de Nikko le 11 avr. 2024
Hello Samantha,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated and motivates us to continue providing excellent service. I will ensure that our leadership is informed about this review.Nikko AzuraFront Office ManagerSilversmith Hotel

8/10 Bien

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ff
Séjour de 2 nuits en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 11 avr. 2024
Dear Andrea,Thank you for the score, we appreciate your feedback!

10/10 Excellent

Alfred

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Wonderful hotel - will be back. Soooo pretty, clean and a wonderful staff!
Séjour de 1 nuit en avril 2024
Réponse de Assistant Front Office Manager, Alex Cuevas le 10 avr. 2024
Dear Alfred,Thank you for your kind words, we hope to welcome you back again!

10/10 Excellent

Scott, Smithton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Nikko le 27 avr. 2024
Hello Scott,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 27 avr. 2024
Hello Melissa,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

8/10 Bien

Efraín

Séjour de 1 nuit en avril 2024
Réponse de Nikko le 26 avr. 2024
Hello Efrain,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beverly at the front desk was terrific! She got me an early check in and a free drink!
Séjour de 1 nuit en avril 2024
Réponse de Nikko le 4 avr. 2024
Hello Lee,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing. One of top 5 customer service experiences Ive had in my many years of traveling all over the world. Miles and Renee in the bar/restaurant are world class. Beverly at the front desk is my new best friend. Ill be back in Chicago probably in a month or two and wouldn't even entertain staying anywhere else.
Séjour de 2 nuits en mars 2024
Réponse de Nikko le 3 avr. 2024
Hello Keith,Thank you for taking the time to leave us a review. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. We're glad to hear that you had a great experience, and we're here to assist you with anything else you may need. Best regards, Nikko AzuraFront Office Manager Silversmith Hotel