We loved everything about the Thunderbird Lodge! The staff was very friendly and helpful. There was a discrepancy in our booking arrangements -- not the fault of the lodge -- and the staff worked to get things straightened out successfully. Our rooms were clean, nicely appointed and quiet. Housekeeping staff was great, too. The on-site cafeteria served a nice variety of food in large quantities, delivered with a smile! The grounds are well-kept and really pretty. We were very impressed. Since the lodge is inside the boundaries of Canyon de Chelly, you can't beat its location, either. So easy and convenient to all the sights the canyon has to offer. We'll most definitely be back to stay at the Thunderbird Lodge. Highly recommended.