Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 412 avis sur 1003." "
10 – Excellent
412
Note des voyageurs de 8 (Bien), d’après 367 avis sur 1003." "
8 – Bien
367
Note des voyageurs de 6 (Satisfaisant), d’après 131 avis sur 1003." "
6 – Satisfaisant
131
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 1003." "
4 – Médiocre
53
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1003." "
2 – Horrible
40
8,6/10
Propreté
8,6/10
Personnel et service
7,4/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
10/10 Excellent
rodrigo
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel
rodrigo
Séjour de 1 nuit en octobre 2023
Réponse de Omma Management le 12 nov. 2023
Dear Valued Guest,Thank you for choosing to stay with us! We're delighted to hear you enjoyed your experience. Your satisfaction is our priority, and under new management, we're actively working to enhance our property for an even better future stay.We look forward to welcoming you back.Best Regards,Omma Management
6/10 Satisfaisant
Voyageur vérifié
18 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
10/10 Excellent
Voyageur vérifié
29 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2020
4/10 Médiocre
Jean marc
1 déc. 2019
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Service exécrable pas d eau chaude changer de chambre et télé ne fonctionnait pas pas de café les employer trop occupés avec leur internet ne dit pas Bonjour ni le soir et le matin à l accueil je ne retourneraijamais à cette hotel trop cher pour peu
Jean marc
Séjour de 1 nuit en novembre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille
12 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C'est tranquille m'est une chance que nous avions un GPS car difficile a trouve manque indication.
Voyageur vérifié
Séjour de 1 nuit en août 2019
10/10 Excellent
Voyageur vérifié
31 juil. 2019
Les points forts : Propreté et personnel et service
Excellent pour le prix.
Prės de l'autoroute!
Déjeûner assez bien.
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
10/10 Excellent
Voyageur vérifié
20 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A part le fait que la chambre n'avait pas de mini frigo, tout était parfait !!!! Buffet déjeuner restreint mais ok
Voyageur vérifié
Séjour de 1 nuit en juin 2019
6/10 Satisfaisant
Ric
Voyage en famille
9 juin 2019
Les points forts : Personnel et service
le prix est adequat mais l'entretien est moyen et meme pas de pain pour le dejeuner
Ric
Séjour de 1 nuit en juin 2019
8/10 Bien
Voyageur vérifié
Voyage en groupe
27 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pas de micro-onde et frigidaire dans la chambre, les oreillers sont très molles
Voyageur vérifié
Séjour de 1 nuit en mars 2019
10/10 Excellent
Eric
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C
Eric
Séjour de 1 nuit en mai 2024
10/10 Excellent
Michael
Voyage avec des animaux de compagnie
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was better than I expected. Quiet, convenient, and close to many shopping centers.
Michael
Séjour de 1 nuit en mai 2024
10/10 Excellent
robin
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
robin
Séjour de 2 nuits en mai 2024
Réponse de Hotel Team le 21 mai 2024
We're delighted to hear that you had a wonderful stay with us! Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable. Your kind words mean a lot to us, and we truly appreciate your positive feedback. If there's anything else we can do to enhance your stay or if you plan to visit again in the future, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!
10/10 Excellent
Paul
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Indoor corridors are always a must for rainy weather!
The only thing that was awkward was the luggage carts - both the ones I used had problems rolling - something to do with the wheels.
Paul
Séjour de 1 nuit en mai 2024
8/10 Bien
Randy, Naugatuck
Voyage en famille avec de jeunes enfants, Voyage en famille
17 mai 2024
Les points forts : Propreté et personnel et service
can use some updating in the rooms and make sure everything works.
Randy
Séjour de 1 nuit en mai 2024
Réponse de SureStay le 21 mai 2024
We're delighted to hear that you had a wonderful stay with us! Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable. Your kind words mean a lot to us, and we truly appreciate your positive feedback. If there's anything else we can do to enhance your stay or if you plan to visit again in the future, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!
4/10 Médiocre
Barbara
15 mai 2024
Could not sign in early without paying an extra $50. Room was flooded by the air conditioner when we returned from dinner They sent instead of towels, a bunch of rags I will be sure not to stay here again
Barbara
Séjour de 1 nuit en mai 2024
Réponse de Hotel Team le 21 mai 2024
We're genuinely sorry to hear that your experience with us didn't meet your expectations. Your satisfaction is incredibly important to us, and we take your feedback seriously. We would like to learn more about your specific concerns so that we can address them promptly and make things right. Please reach out to us directly so that we can discuss your experience further and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. Thank you for bringing this matter to our attention.
8/10 Bien
Susan
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mai 2024
Réponse de Hotel Team le 21 mai 2024
We're delighted to hear that you had a wonderful stay with us! Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your visit enjoyable. Your kind words mean a lot to us, and we truly appreciate your positive feedback. If there's anything else we can do to enhance your stay or if you plan to visit again in the future, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!
8/10 Bien
SRINIVASA, Ashburn
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
SRINIVASA
Séjour de 1 nuit en mai 2024
Réponse de Hotel le 14 mai 2024
Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!
2/10 Horrible
Patricia
Voyage en famille
9 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place is terrible! Wasn’t told until I got to the property that it’s an extra $50 fee for early check in and that was after she told me the rooms were ready. Charging $50 to just go in and drop my suitcase is ridiculous! My parents room was flooded and all they did was put towels down. Never offered to move them to another room. My room the toilet handle was broken and the shower dial to turn the water on was broken. Never again!! Manager submitted our complaints to the former owner for possible reimbursement being that I booked under the former owner’s
Patricia
Séjour de 1 nuit en mai 2024
Réponse de Hotel le 10 mai 2024
I'm really sorry to hear about your disappointing experience. It sounds like there were several issues that impacted your stay negatively, from unexpected fees to maintenance problems and a lack of satisfactory response from the staff. It's definitely frustrating when your expectations aren't met, especially when you're paying for a service.The hotel did not charge you the 50 and the room was not flooded after inspection. If you haven't already, it might be worth reaching out to the current management directly to express your concerns and see if they can offer any resolution or compensation for the inconveniences you faced. Hopefully, they'll take your feedback seriously and work to improve the situation for future guests.
8/10 Bien
vivian, newport news
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and great value
vivian
Séjour de 1 nuit en mai 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
6/10 Satisfaisant
Kerry
9 mai 2024
Tv didn’t work
Kerry
Séjour de 1 nuit en mai 2024
Réponse de Hotel le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
8/10 Bien
John
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean, safe, and convenient hotel to I81 or 460.
John
Séjour de 1 nuit en mai 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
8/10 Bien
Malcolm
Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
just slept one night, no issues
Malcolm
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
6/10 Satisfaisant
Ya
Voyage en famille, Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staffs are very loud in the early morning, woke me up before the alarm. Please ask for a room away from the lobby area.
Ya
Séjour de 2 nuits en avril 2024
Réponse de Hotel Team le 10 mai 2024
I'm sorry to hear that your sleep was disrupted by noise from the staff in the early morning. It's important for hotels to maintain a peaceful environment for their guests, especially during sleeping hours. Thank you for the tip about requesting a room away from the lobby area to avoid similar disturbances in the future. I hope your next stay will be more restful.
6/10 Satisfaisant
Deborah
Voyage en couple
27 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was adequate for our needs.
Deborah
Séjour de 3 nuits en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
10/10 Excellent
Denise
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 4 nights to do some hiking. Staff was super friendly, I got a room without a fridge by mistake but they accommodated me by offering their employee fridge for two small items..very clean and comfortable.. highly recommend.
Denise
Séjour de 4 nuits en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
10/10 Excellent
Thomas
Voyage d’affaires
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for the money and very clean.
Thomas
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
8/10 Bien
Deborah
22 avr. 2024
Deborah
Séjour de 1 nuit en avril 2024
Réponse de Thank you le 14 mai 2024
Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!
8/10 Bien
Brooke
15 avr. 2024
Brooke
Séjour de 3 nuits en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
4/10 Médiocre
Ryan
Voyage en couple
14 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The tv and/or remote did not work properly both days and the hair dryer also did not work.
Ryan
Séjour de 2 nuits en avril 2024
Réponse de SureStay le 16 avr. 2024
We're sorry to hear about the issues you encountered with the TV, remote, and hair dryer during your stay. Your comfort and satisfaction are important to us, and we apologize for any inconvenience this may have caused. Rest assured, we will investigate these matters further and take the necessary steps to ensure they are resolved promptly. Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.
8/10 Bien
Kelly
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room had a broken security lock and there is a space between the door and molding
Could easily sit in the room
Also, the room had a slight odor
Kelly
Séjour de 2 nuits en avril 2024
Réponse de Hotel Team le 16 avr. 2024
Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. Rest assured, we take matters of security and cleanliness very seriously, and we will address these issues promptly to ensure they are resolved. Your feedback is invaluable to us, and we hope to have the opportunity to better serve you in the future. Please don't hesitate to reach out if there's anything else we can do to improve your experience.
10/10 Excellent
Robert
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, comfortable beds, and clean room. Staff was very friendly.
Robert
Séjour de 2 nuits en avril 2024
Réponse de Hotel Team le 16 avr. 2024
We're delighted to hear that you had a pleasant stay with us! Thank you for sharing your experience and for highlighting our comfortable beds, clean rooms, and friendly staff. We strive to provide exceptional service, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon!
6/10 Satisfaisant
Kijun
14 avr. 2024
Les points forts : Propreté
Overall good place, most of them easy access especially VT campus, and it is in the reasonable price
Kijun
Séjour de 1 nuit en avril 2024
Réponse de Hotel le 16 avr. 2024
Thanks a bunch for your kind words! We're thrilled you had a great experience with us. Looking forward to serving you again soon!Best,
10/10 Excellent
Stephanie
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were in town for spring family weekend at Virginia Tech and this hotel was perfect! We were a short drive from campus (about 10 minutes), staff was friendly, room was spacious (two queens) and I appreciate the grab and go breakfast in the mornings. Would definitely stay here again on our next visit!
Stephanie
Séjour de 2 nuits en avril 2024
Réponse de Hotel Team le 16 avr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that our hotel was the perfect fit for your spring family weekend at Virginia Tech. It's great to know that you found our location convenient, our staff friendly, and enjoyed our spacious rooms and grab-and-go breakfast. We can't wait to welcome you back on your next visit to the area!
8/10 Bien
Ahmed
Voyage en famille avec de jeunes enfants, Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements
I think having more breakfast options would be a very big plus.
Ahmed
Séjour de 2 nuits en avril 2024
Réponse de SureStay le 16 avr. 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed the pleasant surroundings and found our rooms and hotel to be clean and spacious. We look forward to welcoming you back in the future!
8/10 Bien
Donovan, Waldorf
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good area around the property. The rooms and hotel are clean and spacious.
Donovan
Séjour de 1 nuit en avril 2024
Réponse de SureStay le 16 avr. 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed the pleasant surroundings and found our rooms and hotel to be clean and spacious. We look forward to welcoming you back in the future!
2/10 Horrible
andrew
12 avr. 2024
We booked on line to stay at Surestay in Butte Montana so I paid for reservation to find out there is no such hotel in Butte. So I called in to reservations and explained. She said sorry can’t cancel your room so we were out 125.00. Wow very upset.
andrew
Séjour de 1 nuit en avril 2024
Réponse de SureStay le 13 avr. 2024
Hello AndrewThank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations.We understand that unforeseen circumstances can arise, and we regret any inconvenience you experienced. We appreciate your understanding regarding our cancellation policy. It allows us to maintain the high level of service and amenities that our guests expect.Your feedback is invaluable to us as we continuously strive to improve our guest experience. We have taken note of your concerns and will address them promptly to ensure that future guests do not encounter similar issues.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,
4/10 Médiocre
Dariush
Voyage en famille
12 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
There was a smell of mold, and the smell of things to clear smell. But I think it was OK for the price.
Dariush
Séjour de 1 nuit en avril 2024
Réponse de SureStay le 13 avr. 2024
Dariush,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that overall, your stay met your expectations, especially considering the value you found in our accommodations.We apologize for any inconvenience caused by the smell of mold. Ensuring a comfortable and pleasant environment for our guests is of utmost importance to us, and we will promptly address this matter to prevent any recurrence.Your comments are invaluable to us as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.If you have any further concerns or feedback, please do not hesitate to reach out to us directly.Warm regards,
8/10 Bien
Rosemarie
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean but did have a funny smell when we got there. The air was off so once we put that on it seemed to clear up. They should’ve had that taken care of prior to arrival.
Rosemarie
Séjour de 2 nuits en avril 2024
Réponse de SureStay le 8 avr. 2024
Thank you for your feedback. We apologize for any inconvenience caused by the initial smell in the room. We'll address this with our team to ensure a more seamless experience for future guests. We're glad to hear that turning on the air helped clear it up, and we appreciate your understanding. We hope to welcome you back for an even better stay in the future.
8/10 Bien
Kim
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value.
Kim
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 8 avr. 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!
6/10 Satisfaisant
Thomas
7 avr. 2024
Thomas
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 10 mai 2024
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we look forward to welcoming you back in the future!
8/10 Bien
Trung
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good
Trung
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 8 avr. 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!
8/10 Bien
Lorelei, Germantown
Voyage en famille, Voyage d’affaires
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Lorelei
Séjour de 1 nuit en avril 2024
Réponse de SureStay le 8 avr. 2024
We truly appreciate your positive feedback! It brings us joy to know that you enjoyed your experience with us. We can't wait to have the pleasure of hosting you again soon!
10/10 Excellent
Kelley
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelley
Séjour de 1 nuit en avril 2024
Réponse de Hotel Team le 8 avr. 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!
4/10 Médiocre
Sarah
2 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en mars 2024
Réponse de SureStay le 8 avr. 2024
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we're committed to making improvements based on your comments. We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future for a much-improved stay. If there's anything specific we can do to make amends or if you have any further feedback, please feel free to reach out to us directly. We're here to ensure your next visit exceeds your expectations. Thank you for your understanding and support.
6/10 Satisfaisant
Maria
29 mars 2024
Les points forts : Personnel et service
It was on
Maria
Séjour de 1 nuit en mars 2024
Réponse de Hotel Team le 1 avr. 2024
We're sincerely sorry to hear about your experience. Your feedback is invaluable to us, and we're committed to making things right. Please reach out to our team directly so we can address your concerns and ensure your next stay exceeds expectations. We truly value your patronage.
10/10 Excellent
Mark
27 mars 2024
Mark
Séjour de 1 nuit en mars 2024
Réponse de Hotel Team le 16 avr. 2024
Hello Mark,Thanks a bunch for your kind words! We're thrilled you had a great experience with us. Looking forward to serving you again soon!Best,
2/10 Horrible
Ashley
23 mars 2024
Ashley
Séjour de 2 nuits en mars 2024
Réponse de SureStay le 13 avr. 2024
Ashley,Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations.Your satisfaction is incredibly important to us, and we would like to understand more about your experience to address any issues you encountered. Could you please provide us with further details about what went wrong during your stay?Your input is invaluable as it helps us identify areas for improvement and ensures that future guests have a more enjoyable experience. We sincerely apologize for any inconvenience you experienced and would greatly appreciate the opportunity to make things right.Please feel free to reach out to us directly with any additional feedback or concerns you may have. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.Warm regards,
8/10 Bien
Martha
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room was clean.
Martha
Séjour de 1 nuit en mars 2024
Réponse de Hotel Team le 1 avr. 2024
We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!
6/10 Satisfaisant
Camila
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I felt safe, staff was very nice and the room was somewhat small, but clean and comfortable. No mini-fridge in the room I was in, bring a small cooler if you need to keep some things cold.
Camila
Séjour de 1 nuit en mars 2024
Réponse de SureStay le 1 avr. 2024
We're genuinely sorry to hear about your experience and deeply apologize for the inconvenience caused. Maintaining a high standard of cleanliness and comfort is paramount to us, and we're committed to investigating and rectifying the issues you encountered. Please connect with us directly so we can address your concerns promptly and ensure a much-improved experience should you choose to give us another chance.
10/10 Excellent
Muthukumar
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location whoever visits VT
Muthukumar
Séjour de 1 nuit en mars 2024
Réponse de Hotel Team le 1 avr. 2024
We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!