Chambre, 2 grands lits, non-fumeur
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Avis sur La Quinta Inn & Suites by Wyndham Cincinnati Sharonville

3 out of 5
La Quinta Inn & Suites by Wyndham Cincinnati Sharonville
11029 Dowlin Dr, Sharonville, OH

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 374 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 213 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 146 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 128 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 147 avis sur 1008." "

7,2/10

Propreté

7,8/10

Personnel et service

7,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Emilie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon hôtel
Séjour de 3 nuits en août 2023

10/10 Excellent

Bernard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

8/10 Bien

Brennon

Voyage en famille
Les points forts : Équipements
Good
Séjour de 2 nuits en mai 2024

10/10 Excellent

Emmy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 2 nuits en mars 2024

2/10 Horrible

diptiben

Les points faibles : Infrastructures et conditions de l’hébergement
We checked in 12:30 am. We booked 2 rooms one single bed and other one is suite. We supposed to checked in earlier at 3 pm. But we reached late. they didn’t even clean the suite room and get it ready even at next day 12:30 am. Then they clean when we reach there and it took them to 1and a half hour. We requested to give another room but other rooms not ready too. We were with 2 kids. So my friends had to stay in my room middle of night. So we all didn’t get proper sleep. Hotel smells weed too. I will not stay in the hotel and will not recommend anyone to stay here.
Séjour de 1 nuit en mai 2024

2/10 Horrible

William

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checked in and waited 15 mins for employee to get up and check me in, gave me a room that smelt like someone smoked in it and A/C was broken asked for new gave me a room that someone left the door open and had someone who previously stayed in there and no one cleaned. Third room was fine but hotel elevator were extremely small and always had a wet sticky substance on floors. I wish i was over dramatic but every floor in dinning room and elevator all three days had wet and sticky substances. This is the first time I've ever left a bad review with a hotel and I could go on about everything wrong with this place. I ended up leaving early because of how How horrendous this place was. So your self a favor and dont stay here.

2/10 Horrible

Unique

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay at this hotel was the worst ever. I was traveling due to a family emergency and arrived at the hotel pretty late. I go into my room after a long day of travel and decide to get in the shower. When I got in the shower, I turned around and saw hair everywhere. Furious but also exhausted, I got out of the shower, put on my pajamas, and went to bed the following day. I went to the front desk to complain and show them the pictures of all the hair and asked if I could be moved to another room. They allowed me to move to another room, but first, I wanted to check the room to ensure it was clean. Everything seems to be okay. Before leaving the hotel for the day, I spoke to the young lady at the front desk and asked if I wanted to extend my stay and what the process was; they told me to go back onto Expedia to book another few nights as long as it was the same type of room, I wouldn’t have to move. I went on Expedia and extended my stay for an additional two nights. I called the front desk and told them I extended my stay. The person on the phone said fine. I see your reservation. There is no need to do anything else. I said it was perfect. The next day, the door was open when I returned to the room. I went into the closet, and my suitcase was gone. The hotel failed to call me about any issues, and they assumed I checked out. I immediately asked for my bag, ensured my items were there, and checked out. I will never stay at these properties again!
Séjour de 2 nuits en mai 2024

2/10 Horrible

Marcus

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had insects in my room, the bathroom wasn’t clean. To make matters worst my reservation wasn’t in their system. Only one staff member tried to help but couldn’t do much but other staff members were very rude and terrible. Even decided to the answer hotel phone while I was explaining ny situation to him. Tried to talk the manager several times. What makes matters worst he was aware of my situation but left to go home that night. Just wasn’t overall a terrible experience.
Séjour de 3 nuits en mai 2024

2/10 Horrible

Keith

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Check out clerk was insane. Never again.
Séjour de 2 nuits en mai 2024

2/10 Horrible

Steve

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived late on the 17th to find our room was filthy. The bed had a scab & pubic hair on the sheets. We slept in our clothes on top of the covers. There was also what appeared to blood on the inside of the hall and bathroom doors. The couch was covered in pet hair. The carpet was filthy as well. Obviously not vacuumed as my wife found a quarter on the floor by the bed in full view. We also weren't supplied with shampoo or conditioner. All three containers we're loations.Upon complaining in the morning and showing the scab to the front desk clerk she stated it wasn't her problem. I said it was as she represented La Quinta. She said the room woud be cleaned the for the next night wich it was to a degree. We still had the blood stains on the doors. The next dest clerk upon returning for night two was much better but said we'd have to take the issue up with Expedia to receive any sort of compensation. Not happy with the stay. We we're in town for a graduation and the bad experience ruined our trip. Steve Bacon.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Michael

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First thing noticed was all of the litter in the parking lot. Got into our room and found a large bag of trash. Told the desk clerk but no one ever came to remove it. The following morning one of the elevators had a large milk spill. Told the desk clerk. Forty five minutes later it was still there.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Unique

Séjour de 2 nuits en mai 2024

2/10 Horrible

Zoralys

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ayana, Cincinnati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Keith

Great staff.
Séjour de 1 nuit en mai 2024

2/10 Horrible

scott

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looked as we approached that the property was abandoned. Run down. Desk clerk was vaping cannabis in a car parked outside the front door. Bathroom smelled like urine. No Kleenex. No shampoo. No toilet paper holder. TV control did not work. Were told we could only have a room on the 8th floor although the place seemed deserted. Would NEVER stay here again.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Sharon

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These people charged my card 3 times for this stay. When I called to inquire about it the lady at the front desk accused me of lying and hung up on me. I called back several times before anyone answered the phone. I finally spoke to a manager who still lied and said by the end of the day the money would be returned to the card. The money still hasn't been returned
Séjour de 1 nuit en mai 2024

8/10 Bien

Leah

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Clare

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location off I-75, perfect for snowbirds returning to Canada!
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jennifer

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will not stay here again, pool was down, found multiple pills under the beds along with liquor caps, dirty socks and dust bunnies. WiFi is non existent. Not a good stay at all…
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Lorelei

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The building smelled like weed. The elevators were disgusting, the pool was closed “indefinitely”, the ceiling tiles were stained and some missing. The floor we were on had the stairwell door off and propped up inside the stairwell. There was hairs on the bed also in the bathroom sink as well as on the shower wall. The bathroom looked like it doesn’t get cleaned. The amount of dirt and garbage under the sink was alarming. The room smelled. The smoke detector was hanging off the wall. The breakfast wasn’t horrible but wasn’t good either. I originally had reserved a two night stay. I arrived at about 10:30 pm and by 11:45 pm I canceled the second night stay. I should have read the reviews, that was completely my fault. I would have never stayed there.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Uday

Too much noise for other rooms. Tired to call front desk they won’t answer, not able to sleep. We are tired drove 10 hrs tried to get good rest but couldn’t. No tissue papers or paste in the bathroom,
Séjour de 1 nuit en avril 2024

2/10 Horrible

Brittany

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Car got broken into would not stay here if you have a luxury vehicle. They did not offer any assistance.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Alan

Voyage en groupe
Les points faibles : Personnel et service et équipements
No housekeeping. Had to ask 4 times for towels and had to bring up our own Pool was out of service. No discount offered Rude guy at front desk. Young guy with beard should not be in customer service
Séjour de 4 nuits en avril 2024

4/10 Médiocre

Stephanie

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rooms walls were dirty not enough towels very noisy and there was an AA meeting. Going on all three days.
Séjour de 3 nuits en avril 2024

2/10 Horrible

Latrail

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Angela

Voyage d’affaires, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Had to wait 25 minutes before a GSR came to the desk housekeeper said they were on the top floor watching The eclipse. When someone finally came it was not a big deal to them that I had waited 25 minutes. Living area of the room was fine. At 2 am when using the restroom 2 roaches were crawling on the shower curtain . Called the front desk no one answered the phone. Exhaust fan was coning out of the ceiling. There was hair left in the tub. There was 3 bottles of body wash but no shampoo. Left a night early because of the bugs. Called as I was leaving the property to tell them we were leaving GSR did not ask if there was an issue. I did tell her but her response was okay. Will not stay at this location again.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Shelley

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
This hotel is just ok. Our room wasn’t stocked with bathroom stuff. The shower was cold. 11:30 pm sounded like the fire alarm was going off. Smelled of weed throughout the hotel. The pool wasn’t working. Breakfast was horrible. They didn’t have hardly anything and the coffee was never available. We always had to ask for someone to make it.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Vincent

Séjour de 1 nuit en avril 2024

10/10 Excellent

Ricshel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Gary

Voyage en couple
Les points faibles : Équipements
Wow. We have been staying at this hotel for several years on our trips north and south. Last season wasn’t great. This year is worse. We will not be staying here again until they fix the systemic problems. Front desk staff not available, smoke breaks. Room had been addressed by housekeeping, crumbs etc on floor, not vacuumed at all. We were assured that that would be addressed. Didn’t happen. Towels were missing. Front desk eventually supplied those. It took three floors to find a working ice maker. Very disappointing. Not what we expect from this hotel chain. Sad since we like this stop in our yearly trips. We will look elsewhere.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Miriam

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

8/10 Bien

Harisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Kenneth

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great . The room was good except for a broken fridge . Was very noisy with 75 right there . Very loud in next room kids yelling untill 2 in the morning one night.
Séjour de 7 nuits en avril 2024

2/10 Horrible

Steven

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No hot water the manager is rude I asked for hot water said I have to pay for an other room if I want hot water ! Insane
Séjour de 1 nuit en avril 2024
Réponse de Aaron R, GM le 11 avr. 2024
Steven, I'm not sure why you would post a false review. We have no issues with our hot water, as we have brand new boilers that are functioning properly. Furthermore, being that I am the only manager, I have spoken to no one about any water issues, nor would I ever tell a guest that they would need to pay for an additional room just to have hot water. To accuse us of such a thing is disgraceful. Should you wish to speak with me regarding your recent stay, please contact the hotel during normal office hours and I would be more than happy to assist you.

8/10 Bien

Sebastiano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We recently stopped for a night on our way home from Florida this was our third time staying here. Don’t get me wrong but we feel that the property is getting worse the beds are very uncomfortable and the shower drain doesn’t drain very well so hard to get rid of the soap on your feet. Otherwise the rest is just fine go a great rest after a long drive
Séjour de 1 nuit en avril 2024

2/10 Horrible

Alexis

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

2/10 Horrible

Brittany

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had to ask for new sheets the bed was covered in black hair. Went and got new sheets just to find more hair in those sheets. Pool was closed, ice was thrown down the hallway.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Emilio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good and nice place to stay, good and shopping closed by
Séjour de 2 nuits en mars 2024

2/10 Horrible

Darrell

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I would never stay here again / I have told people during my visit of my stay and I would highly not remove them doing business
Séjour de 4 nuits en mars 2024

2/10 Horrible

Anissa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They have roaches
Séjour de 2 nuits en mars 2024

2/10 Horrible

Teresa

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Cicely

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
This room was awful. It was dirty, bath tub didn’t drain well and the air was broken. Bad overall experience
Séjour de 1 nuit en mars 2024

2/10 Horrible

Daniel

Voyage d’affaires, Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rude receptionist up front got charged 70$ extra for no reason when I clearly told employee it was clearly from this address and had nothing to do with Expedia due to that being posted , and she claimed they didn’t have nothing to with it and rooms were extremely noisey at night time due to highways being right there . Worst customer service and hotel I every been too now I have to waist my time to dispute with my bank for a refund when they had nothing to do with it either.
Séjour de 1 nuit en mars 2024

8/10 Bien

Nathan

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Regina

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
6th floor hallways were not swept and garbage all over. Our suite sofa bed was unusable because it was disgusting. Our room had not been dusted or swept in awhile. The breakfast area was constantly out of everything including coffee. The front desk girl was very nice but the evening check in guy was not. Told us we had to come down for extra towels.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jill

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was easy to get to. It was a little dirty in the eating area. Room was clean.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Brenda

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The hotel staff were polite and helpful, It’s a nice hotel but too bad their swimming pool was closed. The room I reserved was not clean thankful for me I had my own gloves and bleach
Séjour de 1 nuit en mars 2024

10/10 Excellent

Louis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great
Séjour de 5 nuits en mars 2024

6/10 Satisfaisant

Sada

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024