Hôtel près de Cinemark Mall St. Matthews, Louisville, Louisville

« Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you! »

« yes »

« The front desk person was not friendly, and not helpful. We had a dinner that was suppose to be deliver »

« I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side...

« Conforme à mes attentes, seul bémol, je suis resté 9 jours et pas eu de ménage de fait »

« Clean and friendly staff! »

« Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver! »

« Friendly- clean »

« Everything was great »

« Easy check in. Very clean room »

« Parking was great breakfast grear »

« I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...

« Heard the car traffic from the interstate »

« Courtois Confortable »

« Menú del desayuno fresco y variado por el precio. »

« Ok »

« Yes great value »