Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, l'hébergement accepte les chiens (max. 2) ne dépassant pas 16 kg chacun. Vous devrez verser une caution de 75.00 USD par séjour ainsi que des frais à hauteur de 10 USD par animal et par nuit. Les animaux d'assistance sont exemptés de frais. Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

À combien s'élèvent les frais de parking à l'hébergement Sonesta Simply Suites Cleveland Westlake ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Sonesta Simply Suites Cleveland Westlake ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 23 h 00. Aucun enregistrement ne sera effectué en dehors des heures d'arrivée habituelles.

Où se situe l'hébergement ?

Découvrez toutes les richesses de Westlake grâce à cet hôtel qui se trouve à moins de 2 km des sites suivants : Crocker Park et Regal Crocker Park. Lac Érié et Huntington Reservation se trouvent également à moins de 5 km de distance.

Sonesta Simply Suites Cleveland Westlake Avis, Prix & Photos 2025

4/10 Médiocre

Andrew

Voyage en famille

23 sept. 2025

Les points forts : Personnel et service et équipements

Les points faibles : Propreté

Séjour de 2 nuits en septembre 2025

6/10 Satisfaisant

Roger

Voyage en couple

23 sept. 2025

Les points forts : Personnel et service

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

main problems were very badly stained carpets, complete lack of kitchen/dining equipment, no plugs for sink/wash basins/bath.

Séjour de 6 nuits en septembre 2025

10/10 Excellent

Tom

Voyage en famille

21 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Suite is furnished with kitchen and storage space.

Séjour de 1 nuit en septembre 2025

2/10 Horrible

Brian

Voyage en couple

20 sept. 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Check in was terrible. No one at the front desk. Waited for over an hour for a filthy room with broken locks on the door.

Séjour de 1 nuit en septembre 2025

2/10 Horrible

Andrew

Voyage d’affaires, Voyage en couple

19 sept. 2025

Les points faibles : Personnel et service

We arrived at 8:30 in the evening and were told that they had no room for us even though we had already paid for the room through Expedia two days prior. Left us in the lurch and were no help finding us a place to stay. I would recommend choosing any other place to stay.

Séjour de 1 nuit en septembre 2025

2/10 Horrible

Dinecia

17 sept. 2025

Les points faibles : Personnel et service

They gave me a key to someone elses room and once I got the correct key it didnt work. Check in was not good

Séjour de 1 nuit en septembre 2025

2/10 Horrible

Sonya, Porter Ranch

Voyage en famille

2 sept. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Not a good place

Séjour de 7 nuits en juillet 2025

6/10 Satisfaisant

Paul

18 août 2025

Séjour de 1 nuit en août 2025

4/10 Médiocre

Brian

Voyage en couple

9 août 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.

Séjour de 7 nuits en juillet 2025

6/10 Satisfaisant

Hilary

Voyage en groupe

7 août 2025

Les points faibles : Infrastructures et conditions de l’hébergement

We stayed at this property two years ago and we liked it. But this time we were disappointed to find how much it has deteriorated.

Séjour de 7 nuits en juillet 2025

10/10 Excellent

Abron

3 août 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 3 nuits en juillet 2025

4/10 Médiocre

Nicole

Voyage en famille

27 juil. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Things were worn and shabby. Not enough pillows or toilet paper. (They were waiting on a shipment?) The room smelled like a pet, and the alternate room smelled like smoke.

Séjour de 7 nuits en juillet 2025

10/10 Excellent

Robert

Voyage en couple

28 juin 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.

Séjour de 3 nuits en juin 2025

8/10 Bien

Veronica, Winamac

26 juin 2025

Les points forts : Propreté

Les points faibles : Services et équipements

The suites are nice. Very clean, showing a little wear but seem to be maintained. The pool was closed wich was disappointing. Front desk girl, Jessica was very helpful, but her assistant was terribly rude.

Séjour de 3 nuits en juin 2025

6/10 Satisfaisant

Ashley

Voyage en famille

26 juin 2025

Nice room but amenities not as advertised

The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.

Séjour de 1 nuit en juin 2025

2/10 Horrible

Danielle

10 juin 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

The girl at the front desk was polite. There was a gentleman I assumed worked there carrying on about cussing someone out that was staying there and obnoxious about the pool. There was bugs everywhere and blood and feces in the bathroom and blood on a curtain in one spot. The locks looked like they had been broken before and the tv would shut on and off. Totally not what was shown on their site.

Séjour de 2 nuits en juin 2025

4/10 Médiocre

Mary

Voyage en famille

9 juin 2025

When we arrived at the hotel, we were informed that no rooms were available. Thankfully a neighboring hotel had vacancies.

Séjour de 1 nuit en juin 2025

8/10 Bien

Howard

2 juin 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.

Séjour de 2 nuits en mai 2025

10/10 Excellent

Erik

14 mai 2025

Séjour de 1 nuit en janvier 2025

10/10 Excellent

CHRISTOPHER

29 mars 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 1 nuit en décembre 2024

6/10 Satisfaisant

Carrie

26 mars 2025

Séjour de 1 nuit en mars 2025

10/10 Excellent

David

13 mars 2025

Séjour de 1 nuit en mars 2025

6/10 Satisfaisant

Sajeeb

Voyage en famille

13 mars 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend

Séjour de 5 nuits en février 2025

6/10 Satisfaisant

VINCENT M.

Voyage en couple

11 mars 2025

Les points forts : Propreté

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement

Very noisy from upstairs guests walking constantly. King Size bed that I Reserved for 2 guests for 2 nights a week ahead of time by Expedia and never notified me beforehand so I could change my accommodations if desired or needed since I was having Surgery the next day!

Séjour de 2 nuits en mars 2025

10/10 Excellent

James

10 mars 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

It was good

Séjour de 2 nuits en mars 2025

Sonesta Simply Suites Cleveland Westlake

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Suite Studio, 1 très grand lit, cheminée

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Suite Studio, 1 très grand lit

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Suite Studio, 1 grand lit, accessible aux personnes à mobilité réduite (Kitchen, Mobility Shower)

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Afficher toutes les photos pour ce type de chambre : Suite Studio, 1 grand lit, accessible aux personnes à mobilité réduite, cuisine (Mobility, Tub)

Suite Studio, 1 grand lit, accessible aux personnes à mobilité réduite, cuisine (Mobility, Tub)

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Suite, 2 chambres, cheminée

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