4/10
Can’t rate the apt because we never saw it. Can rate the management for their poor behavior.We made a reservation in April to attend our son’s graduation from his residency program at CWRUH. It is a 4 hr drive from our home in Pa . About 1-2 hours before we arrived we got a call from the host telling us the reservation was cancelled due to water damage that didn’t get repaired in time to make it habitable. Initially no alternatives we offered. But after talkin on the phone the host offered another apt in the building. He offered to send a link with pics to see if it was suitable. Nothing was sent and finally got another call saying that the stairway to the other apt was under construction and so it was unit not available either. We cancelled the reservation and had to find something on our own at the last minute. When we looked at the sight again to give a review , we saw the same thing had happened to another couple attending a different graduation in May. Clearly they had time to contact us earlier but did not. This is a very unprofessional group with multiple apts for short term rentals.
Gowen R.
Aufenthalt von 3 Nächten im Juni 2025