Façade de l’hébergement

Avis sur Velkommen Inn

2.5 out of 5
Velkommen Inn
1215 N. Avenue G, Clifton, TX

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 246 avis sur 410." "
Note des voyageurs de 8 (Bien), d’après 130 avis sur 410." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 410." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 410." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 410." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Pascale

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Nous avions réservé 2 chambres pour 2 nuirs, mais à l'arrivée, 1 chambre etait au rez-de-chaussé et l'autre au 1er étage, on nous a répondu que l'hôtel etait complet....de plus , la chambre du 1er étage n'a pas été faite le 2ème jour. Le petit déjeuner du 1er jour etait très limité.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 16 oct. 2023
Hello Pascale, Nous sommes dÃsolÃs pour les inconvÃnients que vous avez rencontrÃs pendant votre sÃjour. Notre Ãquipe fera de son mieux pour s'assurer que ces problÃmes ne se reproduisent plus à l'avenir.

8/10 Bien

Toni

Les points forts : Propreté et personnel et service
Would be nice to include a hot breakfast
Séjour de 1 nuit en mai 2024

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was there one night and it was good. Clean, friendly staff, and overall good customer experience.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Brad

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en mai 2024

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was really nice. There wasn’t a scratch on the wall or any blemish that I saw. It almost looked like they paint and repair the place between guests. I’ve stayed at high end name brand hotels that weren’t in as good of a shape as this place. If I go through the area again, I’ll definitely stay here. The staff was excellent, too.
Séjour de 1 nuit en mai 2024
Réponse de Andy le 11 mai 2024
We're thrilled to hear that you enjoyed your stay and appreciated the top-notch condition of our property. It's great to know that our efforts to maintain a pristine environment stood out to you. We look forward to welcoming you again if your travels bring you back to the area. Thank you for the awesome review.

10/10 Excellent

James

Voyage en couple
Les points forts : Équipements
Very friendly and clean.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Henry

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Edwin

Séjour de 1 nuit en avril 2024
Réponse de Andy le 11 mai 2024
Thank you so much, Edwin, for your 4-star rating! We are thrilled to hear that you had a positive experience with us. Your kind words and feedback mean a lot to us. We hope to welcome you back soon!

10/10 Excellent

MARIE BARCLAY

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice/clean
Séjour de 1 nuit en avril 2024

8/10 Bien

Ethel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Countryside beautiful
Séjour de 1 nuit en mars 2024

10/10 Excellent

Tammy

Séjour de 1 nuit en mars 2024

10/10 Excellent

James

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We were in the country we had our window open and we could hear the crickets and it was very peaceful, beautiful country views
Séjour de 1 nuit en mars 2024
Réponse de Andy le 14 mars 2024
Thank you very much for sharing your experience at our hotel. We are thrilled to hear that you enjoyed the serene ambiance and the picturesque country views from your room. Our hotel prides itself on offering a peaceful retreat amidst nature, where our guests can relax and unwind to the soothing sounds of the countryside, including the charming crickets at night.We believe that the beauty of our surroundings enhances the overall experience of our guests, and we're delighted that it contributed to making your stay memorable. Your kind words are greatly appreciated, and they motivate us to continue providing exceptional service and a tranquil haven for our guests.We look forward to welcoming you back for another peaceful getaway.

10/10 Excellent

Yvette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the decoration!!! When you enter the hotel it smells so good and when entering the room also smells so good and clean!!! Bathrooms are nice and clean. A very comfy stay!!!
Séjour de 1 nuit en février 2024
Réponse de Andy le 14 mars 2024
We are overjoyed to read your wonderful review! Thank you for taking the time to share your experiences with us. It’s fantastic to hear that you loved the decoration of our hotel and the welcoming ambiance created by the delightful scents throughout. We put a lot of effort into ensuring our hotel not only looks inviting but also provides a sensory experience that makes our guests feel right at home from the moment they step in.Cleanliness and comfort are our top priorities, and we're glad you found the room and bathroom to your liking, contributing to a very comfortable stay. Our housekeeping team will be thrilled to hear your praises!

10/10 Excellent

Jarrod

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, clean rooms, great price. Always!!
Séjour de 1 nuit en février 2024
Réponse de Andy le 14 mars 2024
Thank you so much for your wonderful review! We are absolutely delighted to hear that you consistently find our staff friendly, our rooms clean, and our prices great. Our team works hard to ensure that every guest's stay is comfortable, welcoming, and value-driven, and it's rewarding to know that their efforts have been recognized and appreciated by you.

6/10 Satisfaisant

Jeff

Voyage d’affaires
Les points faibles : Confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Andy le 14 mars 2024
Thank you very much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and appreciated the efforts of our team to make your stay comfortable and enjoyable. Your feedback is incredibly valuable to us as we strive to provide the best possible service and accommodations for our guests.

10/10 Excellent

Kelly

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Will stay here again!
The rooms were nice, and clean. I liked the fresh, clean mat for the bath tub and the dispensers of products in the shower and by the sink. They were busy, but our room was still quiet. The front desk staff and housekeeping were quick to help and friendly. Thank you!
Séjour de 4 nuits en janvier 2024
Réponse de Andy le 14 mars 2024
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, finding the rooms to your liking and appreciating the cleanliness and our efforts to ensure a fresh and welcoming environment. The addition of clean mats for the bath and conveniently placed dispensers are part of our commitment to providing a comfortable and eco-friendly stay, and we're glad these details enhanced your experience.

10/10 Excellent

Judy I

Séjour de 1 nuit en janvier 2024
Réponse de Andy le 14 mars 2024
We are truly honored to receive a 5 out of 5 review from you! Thank you so much for taking the time to share your exceptional experience with us. It’s heartwarming to know that we were able to meet and exceed your expectations in every aspect of your stay.Our team is passionate about providing outstanding service and creating memorable experiences for our guests, and your feedback serves as a wonderful affirmation of our efforts. We are delighted to hear that you enjoyed the high standards of cleanliness, the quality of our amenities, and the dedication of our staff.

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

8/10 Bien

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
clean and quiet.
Séjour de 4 nuits en décembre 2023

8/10 Bien

Joshua, Champaign

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a nice property. It is clean and well taken care of. They had waffles for breakfast, which was nice. It may be a little overpriced but it is a great option if you don’t want to drive all the way to Waco.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Douglas, amarillo

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Brandon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Renee

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Gretchen

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Tim

Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Séjour de 2 nuits en décembre 2023
Réponse de Andy le 11 mai 2024
Hello Tim,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Kathryn L

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for 4 days during Thanksgiving. It was a great price and convenient.
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 2 déc. 2023
Hello Kathryn L,Thank you for choosing our hotel for your stay over the Thanksgiving holiday. We're delighted to hear that our pricing and our hotel spot were convenient for you. Let us know if there's anything else we can assist you with in the future.

10/10 Excellent

Donnie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very professional, hospitable and helpful.
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Donnie,Thank you for your kind words regarding our professional and hospitable staff. We strive to provide top-notch service and it's great to hear that we met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Rosalinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 29 nov. 2023
Hello Rosalinda,Thank you for sharing your feedback on the cleanliness of our hotel. We take pride in maintaining a high standard of cleanliness for our guests. Please feel free to reach out to our management team if you have any further feedback or questions.

10/10 Excellent

Curtis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 29 nov. 2023
Hello Curtis,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We hope to have the pleasure of welcoming you back again soon.

6/10 Satisfaisant

Shelby

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
There isn't anywhere to get water without having to pay at front desk or vending machine.. unless you get water when breakfast area is open in morning, you have to pay no matter what.
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 4 nov. 2023
Hello Shelby,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the availability and cost of water. Our front desk and vending machines provide convenient options for guests to purchase refreshments. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 Bien

Sheridan

Good
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 4 nov. 2023
Hello Sheridan,Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we are constantly working to improve our services. Please reach out to our management team directly so we can address any concerns you may have.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 28 oct. 2023
Dear Guest,Thank you so much for your raving review! We strive to exceed expectations and provide exceptional service. We would be thrilled to welcome you back again soon!

8/10 Bien

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
quiet and good location
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 28 oct. 2023
Hello Dennis,Thank you for your feedback! We're happy to hear that you enjoyed our hotel's quiet location. We hope you had a great stay with us!

10/10 Excellent

Juanita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 25 oct. 2023
Hello Juanita,Thank you for your exceptional rating! We truly appreciate your positive feedback and we look forward to exceeding your expectations again in the future.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello Susan,Thank you for your positive feedback! We hope to welcome you back soon.

10/10 Excellent

charlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
always our stay in clifton!!
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 24 oct. 2023
Hello charlene,Thank you for your continued loyalty to Clifton Hotel! We appreciate your kind words and look forward to welcoming you back again soon.

8/10 Bien

Toni

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly professionals service.
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 22 oct. 2023
Hello Toni,Thank you for your kind words about our friendly and professional service! It is our aim to ensure that every guest has a pleasant and memorable stay. We look forward to welcoming you back in the future!

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really like this property in Clifton Texas. Nice, quiet and close to everything.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 9 oct. 2023
Hello Kimberly,On behalf of our entire staff, we thank you for your business and for your comments regarding our property. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Deborah

Hotel personnel were friendly and helpful. Hotel facilities were clean.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Hello Deborah,Thank you for your valuable opinion regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Jack

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 3 oct. 2023
Hello Jack,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Bien

Sheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 26 sept. 2023
Hello Sheri,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would definitely go back
We loved this place. It was clean, friendly, pool Was nice.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 10 sept. 2023
Hello Suzanne,Thank you for sharing this honest review and feedback about our pool. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Bien

Carlos

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 9 sept. 2023
Hello Carlos,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 sept. 2023
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Bien

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is nice but a little older. The room was comfortable outside of the 2-3 dogs that wouldn’t stop barking while we were trying to go to sleep. The front desk agent wasn’t exactly helpful but he was nice.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 28 oct. 2023
Hello Jamie,Thank you for your feedback. We apologize for the inconvenience caused by the noise and will address the barking dogs issue. We appreciate your kind words about our comfortable rooms and our friendly staff.

10/10 Excellent

Hal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The manager/owner went above and beyond helping our group get to Lake Whitney. He drove one of us to the lake himself! Highly recommend!!
Séjour de 1 nuit en août 2023
Réponse de Manager le 2 sept. 2023
Hello Hal,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small town but the stores were close. Eating wasn’t far from there. Easy to get to and from my work. The staff were so nice. No one bothered you and everything was so close to get ice, chips to snack on and sodas. I would recommend staying here again if I come back and work next year. Loved it very much.
Séjour de 3 nuits en août 2023
Réponse de Manager le 29 août 2023
Hello Laura,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Traci, Glen Rose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was quit, clean and friendly staff.
Séjour de 1 nuit en août 2023
Réponse de Manager le 29 août 2023
Hello Traci,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Bien

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, but terrible breakfast
All was great except no hot breakfast. That was a let down.
Séjour de 1 nuit en août 2023
Réponse de Manager le 25 août 2023
Hello Jason,Know that your voice is of tremendous importance to us and we value your comments about our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Horrible

Daniel

Séjour de 1 nuit en août 2023
Réponse de Manager le 10 août 2023
Hello Daniel, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.