Hôtel près de Club de polo Hickory Hall, Indianapolis, Indianapolis

« Before I arrived, I called to confirm my check in time. I was told that the room we paid for would not be available because it's first come first served check in system. I had to talk to the front desk person and they were able to "find" a lesser room, however when we arrived it was clear it was not cleaned properly because the floor was sticky and smelled of syrup. We didnt have a complete set of bedsheets for the fold out couch, and it was surrounded in crumbs and dirt. The tv remote either...

« RAS »

« Chambre sale, pas de petit dej et même pas un café. J’ai demandé à changer de chambre immédiatement. Le responsable est venu et m’a proposé directement celle d’à côté. Celle ci n’ayant pas de poils/cheveux dans la baignoire, nous sommes restés. Pour une nuit ok, mais vraiment pas plus. »

« The staff gave our room key to someone else in the middle of the night. If we wouldn't have locked the top latch, they would have walked right in while we were sleeping! Then staffed called to ask us who WE were in the room they put us in. Completely unacceptable & scary. Our grandson was terrified the rest of the stay. »

« L’hôtel est très propre et silencieux. Le personnel a l’accueil est avenant et efficace. On n'entend pas les bruits de la rue. Excellent hôtel pour un stop over. »

« Clean, hot tub jets didn't work and the outdoor pool patio was closed off. 4 stars because they charged 24.00 for our 5 yr old as an "extra person" with 2 queen beds in a room or agree with daily pet fees totalling 120.00 for 2 days is steep. »

« It was a good place to rest and sleep! The beds were comfortable! Coffee was available in the morning. »

« Tapis et chaises tachés nécessitant leur remplacement. Le petit déjeuner était inclus mais il n’y avait que du thé ou café. Selon l’employée, tout avait déjà été consommé mais l’hôtel était presque vide (pas de voiture dans le stationnement) et il était 7h15 am. »

« Near shopping »

« Wasn't able to check in because system was down. Would not help us find other accomodations. Kept saying they couldn't call me because they did not have my phone number. I had spoken to them 2 days before to confirm. Gave them my phone number. Left 3 woman sitting in a dark parking lot to try and find other accomodations. They said they had my room but could not check me in. Staff was rude . Trying to blame it on me. »

« Everything was great but when I booked the room, and I made sure to double check, the checkout time was listed as 12 noon. At 10:55 am someone was knocking on the door saying checkout time was 11:00 am which would be standard. I explained what I saw on the website and the lady said ok, stay until 12 noon. After that as I showered was trying to get my clothes on and I got two more calls from a male telling me it was past 11:00 am. It was like borderline harassment. »

« The toilet was dirty but had a sanitized paper on it. Found hair in the shower so I can only assume it wasn’t clean either. Elevator seemed like it was going to breakdown any minute. Took the stairs the entire stay. Sheets seemed to be clean. Only two very small drawers to put clothes in and one was broke. »

« RAS »

« Need refresh »

« The breakfast was very nice. I like a hot breakfast in the morning with different variations of food especially since I’m lactose intolerant. I don’t eat much but it was very nice that they had almond milk, and even hard boil eggs so I could have have eggs without cheese in them. The staff running the breakfast were so kind and professional. I would stay here again for my sons baseball tournaments »

« The property was very nice and clean. It was modern. The staff was very helpful. The restaurant inside the hotel was very good. »

« Clean »