Vue depuis l’hébergement

Avis sur Otway Gate Motel

2.5 out of 5
Otway Gate Motel
52-56 Murray Street East, Colac, VIC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 92 avis sur 178." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 178." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 178." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 178." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 178." "

9,2/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Frédéric, Quimperle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service informations locales et accueil chaleureux
Séjour de 1 nuit en janvier 2020
Réponse de Garry le 4 janv. 2020
Thank you for your review.

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were helpful and lovely to talk to. The room was clean and more comfortable than we expected. It was also great to see a EV charger on the property, so we will be coming back if we are travelling in the part of Victoria again.
Séjour de 1 nuit en mars 2024

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Kimberley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots off room to park and very clean good stuff and lovely place
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was very clean and a great place to stay. The communication was excellent.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Hafizullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best room and more clean Everything available
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Hans

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Hiu Ching

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The motel is very clean and comfy. Host was very helpful and nice.
Séjour de 1 nuit en décembre 2023
Réponse de jiajia le 26 déc. 2023
hello,Hiu Thank you very much for you very kind of review our business-we really appreciate.Thank you

6/10 Satisfaisant

Dirk

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
unpleasant room air freshener/cleaning compound required opening front window to air the room. Open front window meant we heard main road traffic disturbing our sleep
Séjour de 1 nuit en novembre 2023
Réponse de Graeme le 12 nov. 2023
Hello DirkWe are sorry that you didnt enjoy your stay with us.We put air freshener in the room to keep our rooms clean and smelling fresh.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable
Séjour de 1 nuit en septembre 2023
Réponse de Graeme le 11 sept. 2023
Thank you David for such a positive review of our business --- Very much appreciated.Graeme

8/10 Bien

Penny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, well presented room. Is on a main route but traffic noise not tooo bad. Very friendly staff gave good tip for dining out.
Séjour de 1 nuit en août 2023
Réponse de Graeme le 11 sept. 2023
Thank you Penny for your kind words -- We hope to see you againKind RegardsGraeme

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s excellent value for money. I don’t want or need a bottle of wine on arrival or a spa in the corner. I just want a good bed with clean sheets and clean towels and these are always provided. I have stayed there several times and will do so again
Séjour de 1 nuit en juillet 2023
Réponse de Graeme le 11 sept. 2023
Thank you for staying with us again Jan --- We really appreciate your kind wordsWe hope to see you again in the not to distant futureKind RegardsGraeme

10/10 Excellent

Jo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff
Séjour de 1 nuit en juillet 2023
Réponse de Graeme le 11 sept. 2023
A very big thank you for your wonderful review of our business We are so fortunate to have so many wonderful guests that stay with us here in ColacKind RegardsGraeme

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy spot for an overnight stay
Quick overnight stay. Friendly staff. Clean and comfort rooms. Bit of noise from the road.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Motel. Very clean. Has charging stations for Tesla cars. Highly recommend
Séjour de 1 nuit en mai 2023
Réponse de Graeme le 15 mai 2023
Good Morning LindsayThank you so very much for your very positive review of our business ---- We really appreciate you taking the time out of your busy life to give us such a awesome reviewThanking YouGraeme

8/10 Bien

Balaji

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There wasn’t proper kitchen section.
Séjour de 1 nuit en avril 2023
Réponse de Graeme le 2 mai 2023
Hello BalajiThank you for your review ---- We dont have ovens or gas appliances in our rooms --- We do have microwaves -- toasters-- electric kettles but we do not have kitchens in our rooms --- We have a outside barbeque for guests ( free of charge ) for guests who wish to cook meals when they stayKind RegardsGraeme

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and cared for by the owners. It shows they take pride in their business. I will definitely stay again next time I pass through Colac.
Séjour de 1 nuit en mars 2023
Réponse de Graeme le 2 mai 2023
Hello NicoleThank you for your very positive review of our business and we would really enjoy you returning to our motel in the futureKind RegardsGraeme

8/10 Bien

Andrea

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simple, clean room
Séjour de 2 nuits en mars 2023
Réponse de Graeme le 2 mai 2023
Hello AndreaThank you for reviewing our business and we hope to see you againKind RegardsGraeme

10/10 Excellent

Ian

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Chloe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Mark

Séjour de 3 nuits en décembre 2022

6/10 Satisfaisant

SHINWON

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Joelene

Séjour de 1 nuit en décembre 2022

8/10 Bien

Brad

Séjour de 1 nuit en novembre 2022

10/10 Excellent

Sushil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022
Réponse de Graeme le 29 oct. 2022
Thank you Sushil for your wonderful review --- We are really happy you enjoyed your stay with usThanking you

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en septembre 2022
Réponse de Graeme le 29 oct. 2022
Thank you Chad for such a positive review --- We are really pleased that you enjoyed your stay with usThank you for taking time out of your busy life to review our business -- very much appreciated

8/10 Bien

Ron

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and friendliness of staff and helpfull
Séjour de 1 nuit en juillet 2022
Réponse de Graeme le 2 août 2022
Thank you Ron for your very kind review of our business We really appreciate you taking the time out of your busy life to review us Many Thanks

10/10 Excellent

Alison

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Eve

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely, clean motel with very friendly staff.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Stephen

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owners Graeme and Lily are extraordinarily kind and thoughtful people. Nothing was a problem. More than that they solved issues I thought before arrival may involve some discussion or negotiation; I should never have worried in advance because Graeme and Lily smiled, laughed and put my wife, myself and our family unit at total ease. I’m am So grateful to them and their team of hard workers. I’m planning a return visit in the next 12 months to use their motel as our base and explore as far afield as Apollo Bay, Skenes Creek, Forest, Beech Forest, Gellibrand, Wild Dog Creek Rd, the Great Otway National Park, Birragurra, Winchlesea, Deans Marsh and much, much more. Thank you from the depths of our hearts Graeme and Lily. xx
Séjour de 1 nuit en avril 2022

10/10 Excellent

Lynne

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Extremely clean & friendly service
Séjour de 1 nuit en avril 2022

8/10 Bien

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Management were very understanding when we complained about an odour in the room. They attended to it straight away.
Séjour de 2 nuits en mars 2022

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked as we just needed somewhere to stay the night and were pleasantly surprised. The rooms were fresh and clean, looking like they had been redone fairly recently. Bathroom was spotless and the towels fluffy. We struggled with getting many channels on the tv, but there was a small DVD library available at reception. All in all, we would definitely stay again.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Simon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, modern and clean rooms. Stayed during a busy weekend yet rooms were quiet and comfitable. Reception hands out free DVD for kids to borrow and play in bedroom TVs. Outside table and chairs we used to have dinner. Plenty of spare pillows in the rooms.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Trahern

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was spacious and recently renovated.
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Jo-Anne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great position in town
Séjour de 1 nuit en janvier 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and tidy motel. Staff were very friendly and willing to assist anyway anytime. It was perfect for my needs. Modern bathroom. They only thing that could be changed would be the extraction fan in the bathroom was very loud.
Séjour de 2 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The most heart warming welcome by office gentleman (sorry forgot to ask for a name!). Rooms so clean with modern renovations, including usb ports next to bed.
Séjour de 1 nuit en juillet 2021
Réponse de Graeme le 6 juil. 2021
Thank you so very much for such a positive review-- We are really pleased you enjoyed your stay with us and hope to see you again in the not to distant future

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, friendly and a reat Motel, I will stay again definately
Séjour de 1 nuit en juin 2021
Réponse de Graeme le 8 juin 2021
Thank you for your very positive review of our business We are really happy you enjoyed your stay with us and we hope to see you again Many Thanks

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean, comfortable, the breakfast was varied and hot, an best of all we were able to have it in the dining room and converse with the friendly staff. We would definitely stay there again.
Séjour de 1 nuit en avril 2021
Réponse de Graeme le 2 mai 2021
Thank you for staying with us at the Otway Gate Motel and giving us such a positive review --- We value your feedback as you take time out of your busy lives to review us and we are so happy you enjoyed your time here with us in Colac --- Many thanks and we really hope to see you here again in the future -- take care

8/10 Bien

Toula

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never Disappointed..
Have stayed at the Otway Gate Motel a few times in the past 5 years. Never disappointed. Very comfortable, clean convenient and priced accordingly.
Séjour de 2 nuits en avril 2021
Réponse de Graeme le 20 avr. 2021
Thank you Toula for your very positive review -- We really appreciate you taking the time out of your busy life to give us this wonderful review-- We are very happy that you enjoyed your stay with us and we hope to see you again in the not to distant future -- Many thanks --take care

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay. Motel has nice ambience and all amenities we expected was there.
Séjour de 1 nuit en avril 2021
Réponse de Graeme le 13 avr. 2021
Thank you so much for your positive review --- We are so glad that you had a great stay with us --- We strive to make our guests as comfortable as possible -- We really hope to see you again and we really appreciate you taking the time out of your busy life to review us-- Many thanks Graeme

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great.
Nice, clean hotel in good position.
Séjour de 2 nuits en février 2021
Réponse de Graeme le 13 avr. 2021
Thank you so much for your super review of our motel -- We are really happy that you enjoyed your stay with us-- The Otways is a great place to holiday or even day trips and we are so pleased that you enjoyed your time here with us --- Thanks so very much we appreciate the wonderful guests that review our property-- We hope to see you again in the not to distant future

8/10 Bien

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2021
Réponse de Graeme le 23 mars 2021
Hello Melanie Thank you very much for reviewing our motel -- We are very pleased you enjoyed your stay with us and we look forward to having you stay with us again in the future if you are back in Colac ---Many thanks for the positive review because we are striving to make our wonderful guests enjoy their stay ---Graeme

4/10 Médiocre

Md Abdul

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Disappointed stay
We could not take shower as the hot water supply was not good. It was taking so long time and water pressure was very low which apparently did not make the cold water to hot. I informed the issue to hotel manager and she said that it would be fixed immediately. But the hot water supply did not work properly till our sign out.
Séjour de 2 nuits en mars 2021
Réponse de Graeme le 22 mars 2021
Mr Md Abdul We are very sorry you didn`t enjoy your stay with us -- When you informed us the water was not hot enough for you we immediately raised the water temperature above the Australian Standards for motels which we follow by law -- Unfortunately the next guest who occupied the room wanted the hot water turned down because he thought the water was too hot so we turned back to the Australian Standards so we understand some guests have different preferences and we are dissappointed that the hot water temperature spoilt your stay All the best for the future for you and your family Graeme --- New Owner

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2021
Réponse de Beryl le 9 févr. 2021
Thank you for a great review score. It is most appreciated.

10/10 Excellent

Belinda, Victoria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable place to stay. The AC works great, would go back there again if we go around that area.
Séjour de 1 nuit en janvier 2021
Réponse de Beryl le 12 janv. 2021
Thank you Belinda for a fantastic review. We do try our best to make sure you are comfortable.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, well renovated and beautifully presented room. Excellent sound proofing. Had a great sleep here.
Séjour de 1 nuit en janvier 2021
Réponse de Beryl le 4 janv. 2021
Thank you for a fantastic review and thrilled you had a great stay.

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020
Réponse de Beryl le 4 janv. 2021
Thank you Michele for a fantastic review. Hope to see you again.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was quite surprised how clean and updated the room was for the price. Well worth the stay
Séjour de 1 nuit en décembre 2020
Réponse de Beryl le 15 déc. 2020
Thank you John. We would not expect our guests to stay in a motel room we would not stay in ourselves. So pleased you were comfortable.