This place was positively terrible. The sofa mattress foam topper was stained and smelt of old urine and there was not adequate bedding to cover up the mattress. This, while disgusting, would have been forgivable had it not been for strong evidence pointing to a bed bug infestation. My friend woke up with 4, itchy bites along his back in a straight line. These were NOT there the night before. While we did not find any evidence of bugs, we contacted a dermatologist who confirmed the bites were likely due to bed bugs. The owner has not been prompt at responding and has evaded my attempt at a refund. We did not even stay in the place the second night. At this point, I will NEVER book through VRBO again. This level of unprofessionalism and lack of care is abhorrent, and quite frankly gross. If there is anyway to have my money refunded (at least for the night we didn't stay!) please let me know. Going forward, I will advise anyone who asks to not use this service unless things are rectified. I am extremely unhappy.
Georgie
g_nahass@coloradocollege.edu