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Avis sur Hawthorn Suites by Wyndham Columbus North

2.5 out of 5
Hawthorn Suites by Wyndham Columbus North
6191 Quarter Horse Drive, Columbus, OH

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 121 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 175 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 201 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 224 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 283 avis sur 1004." "

5,4/10

Propreté

6,6/10

Personnel et service

4,8/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

4,4/10

Écoresponsabilité

Avis

2/10 Horrible

Kristi, COLUMBUS

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Its very dirty seen roaches have mutiple pictues to show of how disgusting it is here its very uncomfortable very loud kids everywhere loud all night and day the fisrt day i came was locked out of my room 3 times due to lock being complety broken off the switched me rooms and there was roaches in the kitchen at one point was on my food last night there were cops and caution tape from im guessing someone being hurt stabbed or murdered theres drug baggies all over the propery people fighting all the time the entrance is a car death trap due to my car sitting low so my bimper gets hit everytime i pulled in theres way more on top of sll of this a refund or complimentary stay for the amont of tome i have and i do hsve a bokking set up in may from the 4th to the 7th theres no way i want yo stay then either
Séjour de 3 nuits en avril 2024

10/10 Excellent

Jeremy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Krystel

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Clean it up and update
It wasn’t very clean and half of the lights didn’t work and some of the furniture was broken. The beds and bathrooms were the only thing that was clean. I wouldn’t recommend staying there
Séjour de 1 nuit en décembre 2023

8/10 Bien

Ashley

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023

2/10 Horrible

Brad

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Worst Experience
Never ever stay here...our place was horrible..1st off it smelled of heavy pot smoke and we had 3.kids under 12 stayi g with us. Carpet was torn..holes in it...everything in it was old..needs updated very badly...bathrooms need alot.of work...again..never ever stay here!!!!
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Danyelle

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had to move from one gross room to another. Owner refuses to refund my money. Won’t even refund to Expedia rep. Rooms are NOTHING like the pictures. I’m out $275 and no one will give it back. Had to move to an acceptable hotel because after moving once to a new room, my daughter’s asthmatic friend could not tolerate the smoke smell in the “better room”. Absolutely horrible and customer service is not there. Called corporate for Wyndham, “they’re looking into it”. I just want a refund. This will not me my only post about this insanity and falsely advertised location. My brother’s best friend is a lawyer who will glad to take the slum lords to court just to keep them from duping other people. They have no idea how much it’s gonna cost them when the health violations come in. Could’ve just refunded my money. Good luck and I hope you clean stuff up so no one gets sick. You can fix it or the call goes in. You have until Sunday before I tell Jake to file papers.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Kenneth

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The staff I encountered were friendly and efficient. The property was likely fantastic when newer but is pretty worn out now. Coffee maker worked fine. Refrigerator and freezer were cold. There was a fireplace but I didn’t even investigate to see if it was functional. The bed was made up nicely and clean. Sufficient consumables we’re on hand -to, soap, shampoo, etc. the room had a unusual aroma that became unnoticeable after awhile. I would actually stay here again due to the convenient location and staff, but I wouldn’t bring my family as they wouldn’t overlook the shortcomings.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Lakiesha

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Jennifer

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Wyatt

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Susan

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Wyatt

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Bernard

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so dirty we found another place. I was forced to pay a night I didn’t stay because I booked through Expedia. I want my $128 back!
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Anita

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The area is sketchy. There were people hanging around in the parking lot that didn't seem to be staying there, which made us feel unsafe on the first floor. My room was supposed to be a non-smoking room but it smelled of smoke.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Greg

Voyage en famille, Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Expedia presents this as a hotel. it’s actually more like short term apartments, and the setting is pretty dingy.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

godfred

Location
Séjour de 1 nuit en août 2023

2/10 Horrible

KELVIN P

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where was this a war zone area?
Séjour de 3 nuits en août 2023

2/10 Horrible

Marsha

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023

2/10 Horrible

Brianna

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thought this would be a nice place to stay based upon the pictures, but they were very deceiving. When I first arrived there was someone in the lobby complaining so I should have seen this as a red flag. To check in you have to have everyone in the rooms ID. There were people just hanging around in the parking lot and I did not feel safe. They have a "security guard" that patrols in a beat up car. First thing when getting to the room it smelt so bad it was hard to breathe. The room was extremely dirty the floors had so much built up gunk on them. I then noticed I got charged a significant amount when I had already paid. I went to ask and the woman at the desk was extremely rude. The guy in front of me could not get checked in because his wife did not have her ID and they were 7 hours from home. The woman at the desk and the security guard kept telling him "well that is just how it is" when there was no indication ANYWHERE that everyone in the party over 18 needed their ID. Staying here was an absolute nightmare between the charges, area, safety, and lack of cleanliness. Do not stay here.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Jason, Norwalk

Séjour de 1 nuit en août 2023

2/10 Horrible

Thomas J

Séjour de 1 nuit en août 2023

2/10 Horrible

Lori

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first room had not been cleaned. The 2nd room looked dirty and smelled like smoke and urine. I asked for a refund and left.
Séjour de 1 nuit en août 2023

2/10 Horrible

Dawn

Voyage en famille
Les points faibles : Propreté et équipements
The room has a bad smell, the a/c barely works, kitchen area is dirty. The staff seems nice, I wish they had a better room to move us to.
Séjour de 1 nuit en août 2023

4/10 Médiocre

Nadine

Séjour de 1 nuit en août 2023

4/10 Médiocre

Allison

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
The room was disgusting! The floor had standing water all over, the couch was covered in bodily fluid stains. It smelt musty. Very sketchy overall. Staff was friendly and helpful though!
Séjour de 1 nuit en août 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting and incredibly dirty
Upon arrival one of my kids said (jokingly) that there was blood on the top sheet. So thinking I should check and also look for bed bugs, I pulled back the bottom sheet and mattress protector. They were loaded with disgusting stains. The microwave had splattered cleaning spray?? on it as though someone had sprayed it but never wiped it off. There was a cockroach in the microwave and evidence of cockroach droppings all throughout the cabinets. Some device was plugged up with Kleenex. The dirty air filter in the AC closet had not been disposed of and it was clear that it wasn't changed regularly. We immediately checked out and were told they would not refund our money. This place was $199 for ONE night and looked like it should be a $39 no-tell motel.
Dead cockroach IN the microwave
Outside of microwave, not wiped down. Don't have any idea what is on it.
Light switches not cleaned
Stains on the mattress protector
Séjour de 1 nuit en août 2023

4/10 Médiocre

jeffrey

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was kind of gross. The kitchen floor was sticky from previous guest. Front desk gave me sheets in a garbage bag. Pool and hot tub wasn’t enough to entice my kids to want to stay another day. Waffle iron broken at breakfast. Off centered toilet was hard to use. Creepy security guard actually made it feel less safe. What was there a security guard? I’ve stayed alot of places and travel a decent amount. I just can’t recommend this place. The people were pleasant and nice. So I gave it 3 stars. Maybe too kind. I felt like the pictures were nicer. The number scheme for the rooms and direction to the room were confusing.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Sarah

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel should be closed.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Adaias

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Is nice clean
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Samuel

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Absolutely NOTHING like photos dirty smells really bad looks vacant it’s torn apart extremely dirty rooms not clean shady area photos don’t even match the rooms

2/10 Horrible

Myron

Séjour de 1 nuit en juillet 2023

8/10 Bien

Jared

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In Columbus for weekend trip
Pleasant expirience overall. Pretty clean and spacious and enjoyed the stay
Séjour de 2 nuits en juin 2023

2/10 Horrible

Virginia

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Jason

Séjour de 1 nuit en juin 2023

4/10 Médiocre

Douglas

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Lots of questionable people around the property. Other properties in the area we’re basically the same.
Séjour de 1 nuit en juin 2023

2/10 Horrible

April

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sadly Disappointed
The pictures online were completely misleading We were upgraded to "the Penthouse" because our room we reserved was not available. I believe this is the case because so many people permanently lived at the hotel. The room was as clean as it could be but smelled like marijuana was in all of the fabric. The downstairs toilet didn't work correctly although they tried to fix it we were not able to use it without overflowing. There were no dishes to use in the kitchen. One morning half of the room was without power and we found a breaker had tripped. The coffee maker was dirty, the furniture was worn and the side chair had a ripped cover. We felt unsafe at the property. If my husband had not been with us we would not have stayed there.
Séjour de 3 nuits en mai 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We checked in went to our concert then went back to the hotel and drove back home - didn’t even stay. Terrible location, broken furniture, cabinets busted - zero stars
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Anna

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We booked a suite for our trip was not what was pictured. The refrigerator banged on and off all night no microwave in room there was a stove but no dishes so we could no even warm up food the pool was closed until next year and the bed was not comfortable I know they said they are remodeling but would not recommend it for the price
Séjour de 2 nuits en mai 2023

10/10 Excellent

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Friendly staff, convenient location
Hotel staff were great, very friendly and helpful. WIFI was a a bit spotty - better off using mobile hot spot. The hotel was undergoing renovations, but that did not impact our stay. Not the ritziest place to stay, but had everything we needed and was in a convenient location.
Séjour de 2 nuits en mai 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Large house party in the unit below us at 330 in the morning. Place felt more like a public rental to live than hotel.
Séjour de 1 nuit en mai 2023

2/10 Horrible

Diane

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is not what is shown online. No jacuzzi exists. Homeless people wandering around. Questionable people living there. Rooms smell. Rickety wooden stairs outside. No elevators. Hotels close by being torn down. Wouldn't refund all money even though we never stayed due to dirtiness and unsafe feelings.
Séjour de 2 nuits en mai 2023

4/10 Médiocre

Brandy

Voyage en groupe, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Let’s start by saying the only thing good about our rooms were the linens on the bed and the towels were clean, hot hot water, and the layout of the rooms. As for that, don’t take your shoes off. Yuck When you walk in, your greeted with the foulest smell from the room, mixture off stale beer/cigarettes /dope/and mold, this does NOT go away during the stay. This place is run way down, which is a-shame because the facility used to be our favorite place to stay many years past. Not anymore. Stairs were rickety, paneling dry rotted, curtains stained and kitchen appliances were not inviting. Outside, People drinking and smoking pot sitting out your door starring at you, dogs running loose marking territory with owners far behind. Many sketchy folks walking around randomly that looked like they were out looking for a score. The feeling in general was very unsafe. The check in staff person was as dry as they come, no personality or smile of greeting. Then we had to pay a $100 deposit for each room, that we then had to come back in morning to get back or it wasn’t returned. The food that was offered was limited to a juice box, box of cereal, unripe fruit, or you could make a waffle. Think twice about choosing this unsanitary unsafe dwelling, never again shall we return.
Séjour de 1 nuit en avril 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t do it
The hotel was disgusting, the rooms were filthy and smelled horrible.
Séjour de 1 nuit en avril 2023

4/10 Médiocre

Ashley

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Probably won't be back
Very disappointing hotel. The neighborhood was extremely sketchy and the hotel was bordered by several abandoned properties. The parking lot next door was full of wrecked cars. The property itself was in pretty bad disrepair. The room was nice enough but the carpet was dirty and the furniture was worn and dated. There was a small kitchen in our unit and some of the cabinet doors were sagging. There was one ladle and one knife for utensils in the kitchen. No forks or spoons. A small collection of mismatched plates, bowls and mugs. The beds were comfortable but there were no linens or blankets provided for the pull out sofa. The heat did not work or was capped to prevent you from raising it too high. It was 35* outside during our stay and we got it up to maybe 65* inside. With no spare blankets, we ended up having our kiddos share a bed and one sleep with us to stay warm. The hot water did not last for an entire shower for one person. The room held 6 people. There was a loft with a queen bed but the wall of the loft was very low and the bed was pushed up to the wall. Our 2 year old could easily stand up on the bed and make the wall less than waist high on her. It was so extremely unsafe that we didn't let her sleep upstairs. Nothing in our room looked at all like the pictures in their listing. I will say that the staff was very nice and helpful.
Séjour de 1 nuit en avril 2023

2/10 Horrible

Fidel

Séjour de 1 nuit en avril 2023

4/10 Médiocre

Diane

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Shady location
Shady location. Did not feel safe.
Séjour de 1 nuit en mars 2023

2/10 Horrible

Idris

Voyage en famille
Les points faibles : Propreté et personnel et service
Worst place we ever stayed.Heater don’t work and they don’t care about fixing. We couldn’t sleep the whole night. Don’t bring your family to this place.
Séjour de 7 nuits en mars 2023

4/10 Médiocre

Shazaad

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I walked in to check room before staying ... the place is nothing like pics in orbitz .. its old . Unsafe broken .. run down ..bathroom is faling apart rugs are over 20 years old not clean

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Very old and out of date
Séjour de 1 nuit en mars 2023