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Avis sur Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Columbus Univ Area - Osu, an IHG Hotel
3045 Olentangy River Rd, Columbus, OH

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 443 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 283 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 104 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 82 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 90 avis sur 1002." "

8,2/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Reynald

Séjour de 1 nuit en mai 2024

10/10 Excellent

Terriann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stay was great pool was nice and clean and the staff was amazing !
Séjour de 1 nuit en mai 2024

2/10 Horrible

Edwin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We paid for a room with a jetted tub, but was called while we were driving to the hotel and told we were being changed to a room without a jetted tub. No compensation for the switch. The breakfast food was like eating flavorless foam. It is easily the worse complimentary breakfast we have ever had. The exhaust fan in the bathroom did not work. The only good part of staying in this hotel was the location. It was near our kids apartment.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Ann

Voyage en famille
Les points faibles : Propreté
The moment we walked in, there was strong odor of chlorine, presumably from the pool. Our room was on the 7th floor and the smell was apperant there as well. Very overwhelming in the morning when we walked out of the room. The bathroom was also dirty, when showering there was someone elses um, hair, on the provided soap dispenser. We checked in very late, after 11pm and left by 8:30. I wanted to mention these things but noone was available to speak with. Just one person filling in. Definitely an older hotel thats been partially renovated.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Z
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

JeffStacie

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was dirty and the pool was so chlorinated that you could not even see the bottom. The breakfast was not very good at all.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lauren

Voyage en famille avec de jeunes enfants, Voyage en famille
No carts available to use to bring up items but otherwise amazing stay in a suite. Would recommend and would book again. Breakfast is nothing to write home about
Séjour de 1 nuit en avril 2024

8/10 Bien

Noel

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
close to restaurants and the place is newerand clean
Séjour de 1 nuit en mai 2024

2/10 Horrible

Camryn

Les points faibles : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close proximity to restaurants
Séjour de 3 nuits en avril 2024

10/10 Excellent

Amy

Séjour de 1 nuit en avril 2024

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Phillip

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very noisy, wet paint on counter top, furnace noisy, tv programming bad and didn’t clean the room daily. Had to ask to get more towels.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendliness of the staff!
Séjour de 4 nuits en avril 2024

10/10 Excellent

maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en avril 2024

8/10 Bien

Margaret, Olmsted Falls

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms were fairly clean, but some obvious spots missed sweeping - under the coffee/fridge area. The bathroom also needed the removal of small piles of paper clippings,
Séjour de 1 nuit en avril 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only downside was that none of the vending machines on the property worked. You had to buy drinks/snacks at the front desk
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Sheryll

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I chose this hotel because it advertises "free airport shuttle and free shuttle to surrounding areas". Upon arrival at the airport I called the hotel to request for a shuttle pick up only to find out they do not have one. I asked if this was just for today and if there is still shuttle available for surrounding areas- they said no, they do not provide any shuttle at all. Both Expedia and Hotels.com are showing free airport shuttle and free shuttle to surrounding areas. THEY DO NOT. AND THAT IS DECEIVING. I incurred at least another $75 in Uber/ Lyft rides becauue of these rides (to and from the airport and to OSU). I should have chosen the hotel next to it (Fairfield Inn) that DID offer free shuttle service. FRUSTRATED and DISAPPOINTED by their false and misleading advertising.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Shibu

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and room all very nice. Why is tv channels very few choices ?
Séjour de 1 nuit en avril 2024

10/10 Excellent

Samoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed the trip. Breakfast could be better.
Séjour de 1 nuit en avril 2024

8/10 Bien

Richard

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was surprisingly quiet despite its location in a busy area. The room was quite comfortable.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Narayanan

Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Michele

Voyage en famille
Les points forts : Propreté et personnel et service
Very Noisy!
Séjour de 1 nuit en avril 2024

8/10 Bien

ERIC

Séjour de 1 nuit en avril 2024

10/10 Excellent

Dawn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean. Great distance from expo center
Séjour de 1 nuit en avril 2024

10/10 Excellent

Andrew, Euclid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice! Room/suite was better than expected!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Moulay, Potomac

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This Hotel is convenient when visiting OSU. The complimentary Breakfast was good, the staff is welcoming, and has enough parking around.
Séjour de 2 nuits en avril 2024

8/10 Bien

Olga

Voyage en famille
Les points forts : Équipements
I liked everything about my stay and would give it higher rating if not two things that were somewhat annoying. One, the property has a pool and a hot tub and the problem was there was so much chlorine in the water, it was causing me discomfort in my eyes that took couple of hours of clearing up. Second, on the TV the channel guide didn’t match actual channels and it was a challenge to find what I wanted to watch. I have never had a problem like that. Other than that it was a good place to stay.
Séjour de 2 nuits en avril 2024

2/10 Horrible

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is nice the parking was real tight. There was barely any parking for customers. Frok 10 o’clock went to sleep was woke up at 12 from 12 to 5 in the morning with college students partying and playing music in the hallways, running up and down the hallways, and jumping up and down in the room above us. I asked the night staff five times to help me with this situation and he could not do nothing woke up in the morning and told the manager she said that this situation has been dealt with, that she been dealing with this from two days ago before my stay, but we wasn’t there that day and they didn’t accommodate us at all just took our money. We didn’t get no sleep the whole night it was a horrible experience. I would never stay here again.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Henry

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff are professional and courteous. The rooms are modern, large, and comfortable. We liked the Keurig coffee maker in the room, but had to ask at the desk for regular, caffeinated coffee (Green Mountain seems to be the chosen house brand) On the flip side, there were some burned out light bulbs in the lobby, which reeked horribly of chlorine from the pool, and there was red mold on the nozzles of our shower head. Additionally, the standalone wardrobe had not been wiped down recently, so there were cand prints all over it. As for surroundings, there is a very nicely run Denny's adjacent to the facility, as well as an excellent Indian restaurant. On balance, I would say the facility has earned two stars, but just.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Trish

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Patricia

Séjour de 1 nuit en avril 2024

8/10 Bien

Kathi

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is located confidently for hospital stays. Clean, open, and inviting lobby.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cayla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Patrick

Séjour de 3 nuits en mars 2024

10/10 Excellent

Bernadeta

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Isabelle

Room was not saved for us because the card did not go through but i did not know till arrival since i never recieved an email telling me so
Séjour de 1 nuit en mars 2024

8/10 Bien

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms decently clean could be cleaner. Elevators have a strange smell. Okay overall. Staff is friendly. Easy check in.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

FRED

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Michael

Séjour de 2 nuits en mars 2024

10/10 Excellent

christina

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The staff made sure to be available for us even before we arrived with a message about checkin. Service was great at the front desk and breakfast.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Nicole

Séjour de 1 nuit en mars 2024

10/10 Excellent

Deanna

Clean and perfect location.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Taylor

Séjour de 2 nuits en mars 2024

10/10 Excellent

Kayla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only down fall was there wasnt enough parking, which may not always be an issue other than on nights that there is an event close by.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Cherie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful. Great fitness facility. Nice little pool and hot tub. Good breakfast. Super comfy bed! Everything I needed for a great stay:)
Séjour de 1 nuit en février 2024

10/10 Excellent

GINA

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Ok hotel but not worth the price
I stayed with a friend and my 2 year old son for 2 nights. The hotel was acceptable and met our basic needs. Staff was friendly and helpful. Room was small and dated. Water pressure in the shower was low and the walls were paper thin you could hear every word people were saying in the room next door. Doors slammed when you closed them even if you tried to do it quietly. The pool was pretty dirty, it did not seem well maintained. My 2 year old son and I had the pool to ourselves and he didn’t seem to mind, but wasn’t what I’d expect from a holiday inn. On the plus side of things, breakfast was delicious and the staff was very nice. The fitness center was also pretty nice and had everything you’d need for a workout. Was not in line with what I expect from holiday inn and a room I pay over $150 a night for!
Séjour de 2 nuits en février 2024