Innenpool

Bewertungen von Best Western Plus Bridgewater Hotel & Convention Centre

3.5 out of 5
Best Western Plus Bridgewater Hotel & Convention Centre
527 Highway 10 Exit 12, Cookville, NS

Bewertungen

9.2

Wunderbar

485 von insgesamt 745 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
207 von insgesamt 745 Gästebewertungen haben eine Bewertung von 8 - Gut" "
37 von insgesamt 745 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 745 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 745 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.4/10

Personal & Service

9.2/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Unterkunft für die Durchfahrt und für Kinder tolles Schwimmbad mit Rutsche.
Aufenthalt von 1 Nacht im Juni 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöner Pool mit Salzwasser und Rutsche für die Kinder, große Zimmer, Stadtnähe bzw Einkauf und Essen gleich in nächste Nähe.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Joanne am 24. Juni 2019
Vielen Dank, dass Sie mir von Ihrem Aufenthalt erzählt haben. Ich bin froh, dass es dir gefallen hat.

10/10 – Hervorragend

Susanne, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Sehr freundlicher und hilfsbereiter Service an der Rezeption. Zimmer Top, Frühstück toll - Empfehlenswert

10/10 – Hervorragend

Albert, Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel
sehr hilfsbereiter Service Das Essen im Restaurant war sehr gut konnte noch, obwohl ich schon ausgecheckt war, am Nachmittag mich in der Lobby aufhalten und das WLAN und die Sitzgelegenheiten nutzen Zimmer sind ausgezeichnet

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes kundiges Personal, sauber, sehr gutes Preis
Gutes Preis Leistung Verhältnis Frühstück typisch kanadische Auswahl Gute Zimmer Liebes Personal

8/10 – Gut

Alan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steve. am 28. Mai 2024
Thank you Alan for taking the time to complete the survey for us. We hope you come back and see us again soon.The new restaurant will be opening up very shortly. Regards Steve

4/10 – Schlecht

Bobby

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We stay here several times a year, as we usually love it here and have for years. Its the only place in Bridgewater we consider when visiting. This past trip was disheartening though. We understood that they're undergoing mantainence, and 27 South wasnt available, which wasnt great but understandable. They said the pool was just refilled and refreshed, but when we went in there, the water was freezing cold (unlike usual, where its slightly heated) and for some reason the water was murky to the point where you couldnt see the bottom. I'd thought it would be clear for just being cleaned, assuming maybe it was chemicals that perhaps didnt dissolve because the water wasnt heated up yet. The other complaint I had was that I wanted to pay with cash, and upon checkin tried to pay, but was told to pay after my stay. When I tried to use cash after my stay, they told me rhey had already charged my card and the o ly was I could do case was at checkin. I advised i had tried that and now, if i wanted to do cash, they would have to refund my card, which may take a few days. Construction started promptly around 8am which again is understandable, just a little annoying. Breakfast of course not the usual offering due to construction. Hoping the next stay will be better.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steve am 23. Mai 2024
Hi Bobby, very sorry to hear your stay with us was the greatest.The pool had just been drained and refilled and was getting back up to its normal temperature so maybe it was not quite there when you used it. We are currently looking into the murky water issue as it should not have been having just refilled it. Very sorry for the confusion on paying cash when checking out again this something I will be looking into.Your next stay with us will certainly be better Bobby and I will make sure of that. A free upgrade will be given to you and a 25.00 restaurant gift certificate will be here for you to use at the new 27Th South Restaurant.RegardsSteve.

6/10 – Okay

DANIEL

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tout était correct
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steve am 23. Mai 2024
Thank you Daniel for taking the time to complete the review for us, we hope to see you again sometime soon.RegardsSteve.

6/10 – Okay

Keri

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed in the jetted tub suite. You can’t connect anything to the tv to watch whatever you like. They have it blocked off. The kurig machine was dirty and unusable so we had to go get our own in the morning. For the amount of money you pay it was disappointing to not enjoy how we wanted. The pool was nice though.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steve. am 16. Mai 2024
Very sorry to hear your stay did not meet your expectations Keri. I have mentioned the Kurig issue to the house keeping manager. If you decide to stay with us at any time in the near future please reach out to me and will make sure that you are upgraded to one of our suites for one night.RegardsSteveFront office Manager.

8/10 – Gut

Nancy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Under construction, so breakfast was lacking.
Aufenthalt von 1 Nacht im April 2024
Antwort von steve am 10. Mai 2024
This was a duplicate review. Have responded.

8/10 – Gut

Nancy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Under construction, so breakfast was lacking.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Steve am 10. Mai 2024
Thank you Nancy for taking the time to complete the review. Breakfast will be back to our normal standard around the first week in June.Hope you come back to experience the new restaurant.RegardsSteve.

10/10 – Hervorragend

Sherry-Lynn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My sister and I have stayed here many times on our getaway weekends, and it never disappoints. Yes, the property is undergoing renovation, but we did not find it intrusive at all. Even with the dining room shut down the breakfast was excellent! We will be back!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Steve am 6. Mai 2024
Thank you Sherry-Lynn for responding to your stay with us at the Best Western Bridgewater, not much longer before we have the new restaurant open and we are serving up a great breakfast for you!!Looking forward to your next stay with us Sherry-Lynn.RegardsSteve.

8/10 – Gut

Jennifer

The hotel is clean…we were warned about renovations closing the restaurant which was fine…but they didn’t mention that nail guns would be starting at 7 am :( We also were disappointed that housekeeping skipped our room…4 day stay, leaving by 9 in morning and each night we returned to dirty towels…Also pool was too cold…no hot tub…
Aufenthalt von 4 Nächten im April 2024
Antwort von Steve am 10. Mai 2024
Hi Jennifer,Sorry to read that the nail guns were running at 7am this was mentioned to the head of the construction team, also house keeping were informed of what took place regarding the room cleaning.Again very sorry we did not meet your expectations and we are hoping you would stay with us again so we get the chance to give you a better experience with us.RegardsSteve.

10/10 – Hervorragend

Lindsay

Aufenthalt von 1 Nacht im April 2024
Antwort von Steve am 23. Apr. 2024
Thank you for taking the time to fill out the review for us we appreciate that.Hopefully see you again sometime in the future when our renovations are all complete.Regard Steve.

10/10 – Hervorragend

David, Brooklyn

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great location
Aufenthalt von 2 Nächten im April 2024
Antwort von Steve am 18. Apr. 2024
Thank you David for taking the time to complete the review for us, we really do appreciate it.Very happy to read you a good stay with us.RegardsSteve.Front Office Manager.

8/10 – Gut

Suzanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Steve am 15. Apr. 2024
Thank you Suzanne for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Steve am 15. Apr. 2024
Thank you John for taking the time to complete the review for us, we do appreciate that.We do have a good team here and compliments are always pleasing to read.Hopefully we will see you again sometime in the future.RegardsSteve.

10/10 – Hervorragend

Lynnette

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Although under renovations, this was a lovely stay.
Antwort von Steve am 15. Apr. 2024
Thank you for taking the time to complete the review for us Lynette. We do appreciate you doing that.Great to hear your stay was a lovely one and we look forward to seeing you again sometime in the future.RegardsSteve.

10/10 – Hervorragend

Ezra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Steve am 15. Apr. 2024
Thank you Ezra for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.Great to see you had a good stay with us.RegardsSteve.

8/10 – Gut

Marlene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was excellent and the rooms were pretty nice. Parts of the building were in renovations and in the future when completed, will be very nice. Unfortunately, the kitchen was being renovated and that meant that the breakfast was very limited.
Aufenthalt von 2 Nächten im März 2024
Antwort von Steve am 15. Apr. 2024
Thank you Marlene for taking the time to fill out the review for us. We had to limit the breakfast due to regulations placed upon us. Thank you for being understanding with this situation Marlene.Once it is all completed we will all be able to enjoy the new facilities.regards Steve.

8/10 – Gut

Richard, Sainte Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve am 15. Apr. 2024
Thank you Richard for taking the time to complete the review for us, we do appreciate that.We hope to see you again sometime in the future.regardsSteve.

8/10 – Gut

Sam

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von steve am 28. März 2024
Thank you for your review we hope to see you again soon.

10/10 – Hervorragend

Wendylee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve, am 18. März 2024
Thank you for your review on your stay at our property.Very pleased to hear you had a relaxing stay!

10/10 – Hervorragend

Patricia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve, am 18. März 2024
Very pleased to hear you had a nice stay with us.Hopefully we will see you again sometime in the future.

10/10 – Hervorragend

Linda

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay. Beds comfy, clean room, fun pool, breakfast was good, staff nice. Only downside was no handicap parking that we saw. Addition under construction so landscaping not so pretty, but that is only a temporary issue.
Aufenthalt von 2 Nächten im März 2024
Antwort von Steve, am 18. März 2024
Thank you for your review on your stay with us, the handicap parking is unfortunately located by the construction and not easily accessible. Hopefully on your next visit all construction will be complete.

10/10 – Hervorragend

Molly

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Steve am 15. Apr. 2024
Thank you Molly for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful place
Aufenthalt von 1 Nacht im März 2024
Antwort von Joanne am 19. März 2024
Thank you Pamela for your wonderful review - we hope to see you again

8/10 – Gut

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly room was clean and well appointed .I missed a mucrowave the bathroom needs updating . Overall good property and would definitely recommend
Aufenthalt von 2 Nächten im März 2024
Antwort von Steve, am 18. März 2024
Thank you for your review on your stay with us.Microwaves are normally available upon request if supplies allow.Good to see that you would recommend us to others.

10/10 – Hervorragend

Joceline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ov, a nice stay and clean rooms.
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve, am 18. März 2024
Thank you for your review on your stay with us.Great to see that you were happy and had no concerns.

10/10 – Hervorragend

Ying

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 1. März 2024
Thank Ying for taking the time to fill out the review and giving us a great score, we try very hard to make our guests stay a good one.

10/10 – Hervorragend

Russell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 27. Feb. 2024
Thank you very much, your great review is very much appreciated!

10/10 – Hervorragend

Melanie, Clark's Harbour

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and very polite staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 25. Feb. 2024
Thank you, we are very happy you enjoyed our hospitality!

10/10 – Hervorragend

David

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good one nite stay until the power went out while I was naked in the bathroom just exiting the shower. Inconvenient! But the fault of a driver taking out a pole.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 21. Feb. 2024
Thank you for the great review, David. We do apologize for the inconvenience of the power outage during your stay but we hope to see you again soon!

8/10 – Gut

Sun Ock

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 18. Feb. 2024
Thank you very much for taking the time to submit your review and we are happy you enjoyed your stay.

8/10 – Gut

Ying

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pool are nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 15. Feb. 2024
Thank you for staying with us and we are happy you enjoyed the pool!

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 8. Feb. 2024
We hope you enjoyed your stay and hope to see you again soon!

8/10 – Gut

Sarah, Dartmouth

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front desk am 4. Feb. 2024
We are happy you enjoyed your stay and hope to see you again soon!

6/10 – Okay

Bee

Gut: Sauberkeit
Being put into a handicapped room No 🛀 bathtub they should have said something . I am not handicapped the hotel was empty not sure why I was put in one?
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Joanne am 29. Jan. 2024
Thank you Bee for your feedback - I am sorry that you did not enjoy your room. All of our standard king rooms are also accessible with the walk in shower. I do believe that this is noted in the room description but my apologies if this was not clear at the time of booking. We do offer other King room types if that is of interest - we have a King business room as well as a King suite. I hope that this helps in your next booking decision and that we will see you again.

8/10 – Gut

Samantha

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steve am 28. März 2024
Thank you for your review hope to see you again soon.

4/10 – Schlecht

Martin

Aufenthalt von 11 Nächten im Januar 2024
Antwort von Steve am 28. März 2024
Sorry to see you did not enjoy your stay with us..If you have something specific that your were concerned about please let us know.

10/10 – Hervorragend

Kerri

Mit der Familie gereist
Very friendly and helpful, would stay again in the future.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 20. Jan. 2024
Thank you very much for your great comments, we appreciate that you stayed with us!

8/10 – Gut

Carolyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only issue which couldn’t be helped was the construction going on outside caused some noise. Understandable circumstances though.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 25. Jan. 2024
Thank you for taking the time to fill out the review and we appreciate your understanding that the rebuild of the restaurant and extension of the hotel cause noise, we are looking forward to our improved property.

10/10 – Hervorragend

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 16. Jan. 2024
We are happy you enjoyed our hospitality and hope to see you again soon.

6/10 – Okay

Natalie

Geschäftlich gereist
Gut: Sauberkeit
Met the expectations for a night stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 14. Jan. 2024
Thank you for choosing our hotel for your stay in Bridgewater!

6/10 – Okay

Eric

Mit dem Partner gereist
The breakfast was just alright, kinda cold, a front staff member was short and blunt and just overall snippy. But everyone else was nice.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Desk am 8. Jan. 2024
Thank you for staying with us and hopefully we can do better on a future visit.

6/10 – Okay

Eoghan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 6. Jan. 2024
Thank you for staying with us, we hope to see you again soon.

10/10 – Hervorragend

Sija

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over all great!!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Desk am 6. Jan. 2024
Thank you so much for your great review!

8/10 – Gut

Olivia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front \Desk am 28. Dez. 2023
Thanks for taking the time to fill out the review, we hope to see you again soon.

4/10 – Schlecht

David

Was given initial room with large dog barking next door. Wanted room change but became difficult requiring an upgrade charge. Still waiting to hear if that can be waived. Should not be an issue!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Joanne C am 19. Dez. 2023
HI David - I am so sorry to hear about the issue with the dog. I did verify that you were not charged for the upgrade and if I can ever be of assistance in the future please do not hesitate to contact me directly.Joanne CooperGeneral Manager

10/10 – Hervorragend

Becky

Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Desk am 11. Dez. 2023
We are happy you enjoyed our hospitality, thanks for filling out the review.