Hotels in Cool

„Bathroom door jammed & lock is broken. Mold on shower curtain. Love the location that's is one minute walk across to Alta Sierra Country Club. “

„Freundliches Personal “

„Wir wurden sehr herzlich empfangen. Das Zimmer war für eine Nacht genau richtig und der Preiskategorie angemessen. Die Lage ist schön, allerdings ist die nahe Fernstraße (US 50) in Hörweite, aber erträglich.“

„Room was not as clean as it should be and bathroom was tertible“

„Ok stay, but neighbor next door was loud upon arrival and for a while into the night.“

„The property was clean & quite. The staff was very nice and helpful. I couldn’t get the free EV charger to work and the gentleman working the check in desk helped me figure it out. “

„Nice and secluded, it is an historic home so it’s older but kept up. Breakfast was really good, and staff was really nice.“

„Repair work is need in the room that I stayed in, the toilet seat was loose and needs to be replaced. The body wash soap contain was completely empty. Hair was in the tub and the floor under the night stand was dirty. “

„Smelled of cigarettes. I found a cigarette butt under my bed. The floor was yucky. There was no waste basket. Electric outlets did not work properly. The cooling unit did not work properly. The bathtub was clean and I did enjoy a bath.“

„Excellent included breakfast, and very friendly staff. Many very good restaurants near by! We will certainly stay there again on our way to and from Reno!! Easy to find location, clean room and plenty of close in free parking!!!’“

„The floor of our room was sticky. Very pet friendly. Breakfast buffet was not stocked well, specifically they were out of coffee the first day and out of hot water the next. To be fair, once I brought the issue to the attention of the front desk, they alerted the breakfast crew and they remedied the problem. “

„Nice place to stay“

„Room 308 was perfect, in room 307 the shower head was not as great as the other room. Furthermore a great place to stay, when you have to be in Auburn “

„The breakfast was nothing but toast and bagels no eggs no sausage pancakes nothing like that I don't know how many hotels people stay at that don't have cribs or pack and plays and they didn't advise beforehand that there was construction going on overall one and a half out of five stars“

„IHG/Expedia - NO HUMANS - I was unable to cancel my via the AI system. When I asked the AI if it was a human, it would only reply something like "I am a certified agent". I tried for over an hour through various chat bots. Never found a human. Was unable to cancel and get a refund. Was unable to make a complaint, even. NEVER USING EXPEDIA OR IHG AGAIN, UNTIL THEY HIRE HUMAN CUSTOMER SERVICE. “