2/10 – Ungenügend
Melissa D.
17. Juli 2025
Verbesserungswürdig: Sauberkeit
RENTERS BEWARE! This property is not as it’s advertised. Several appliances didn’t work or were dirty, most notably the washing machine. We had no washing machine the first 4 days of our 7 day stay and only had one towel and wash clothe each. The house was not properly cleaned and even the outdoor furniture was unsuitable to sit on because it was covered in bird poop and paint. Pictures and texts were sent to the property manager on the first day of our stay showing the condition of the house and sending someone out to clean again was never an option. My 20 year old daughter was home alone, in the shower when I was notified a maintenance worker had let himself in. The breaker tripped and caused the golf carts we rented not to charge so we lost a days rental. The master beds sheets had holes in them, the pool light had been kicked in and wires wer exposed. The outside pool lights don’t work. I was in contact with the property manager James 8 times in a weeks times about all of my concerns and yet he say's that he’d wished I would’ve communicated the cleaning issues sooner so he could’ve corrected them. I contacted him 2 hours after we arrived. Vacations should be stress free, contacting the management company 8 times in a week is pretty stressful. This is not the property for you unless you like throw money way and have lots of issues. You definitely don’t get the property you’re promised, the amenities you’re promised or the peace that comes from renting a vacation property.
Melissa D.
Aufenthalt von 7 Nächten im Juli 2025