6/10 Satisfaisant
tanya e.
18 sept. 2024
Les points faibles : Propreté
I was not happy and I would like for someone to call me or email me
In summary, Day 1 the refrig was making a terrible loud noise. I called mgt right away to report the problem since I had over $1000 worth of food in refrig & freezer. I had 14 people in the house. Thats why I got a BIG house. Maintenance came out. The refrig was about 40 degrees at that point and getting warmer. We were also nearing the end of the day and maint was going home soon. He called his supervisor, and they told him to tell me to go get bags of ice, on my dime, to pay for and fill the refrig with that and "they hope to have repair man out the following day." I then called and said that was not acceptable. I was not going to cool down my food over night with ice. Maintenance brought out a SMALL probably 15 cb ft refrig and placed it in the GARAGE filled it with ice and told me that's all they can do for now. NOT ACCEPTABLE. NO ONE ever called me back. NOT ONE person to see how things were with the smaller refrig. Then we started cooking the next day, the oven to the left of main oven started making loud noise, and not coming on so we were ONLY able to use one oven.
Then we go to cook food on the GRILL and the GRILL CATCHES on fire!! It was filled with grease and immediately caught flames and burnt my friend's arm as he was trying to get it started. This grill should be one of the items that's ready for use. There were several large ZERO steering capabilities. Then Sunday, water starting coming out from vent hood onto the stove. Lots of water. Probably the AC
tanya e.
Séjour de 4 nuits en septembre 2024