« One of the rooms was not ready at 17:39 but compensated by one of them upgraded to a suite then 30 minutes later the second room key was brought in. The hotel is a bit in the old side but very clean, comfortable and big. Service at breakfast, reception, housekeeping all was perfect. It was a bit hard to get the right temperature in the room and the pool area lacks a bar or a place to get food. They do serve refreshments (water and grapes) but nothing else available. The breakfast restaurant is...
« One of the rooms was not ready at 17:39 but compensated by one of them upgraded to a suite then 30 minutes later the second room key was brought in. The hotel is a bit in the old side but very clean, comfortable and big. Service at breakfast, reception, housekeeping all was perfect. It was a bit hard to get the right temperature in the room and the pool area lacks a bar or a place to get food. They do serve refreshments (water and grapes) but nothing else available. The breakfast restaurant is...
« I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries.
A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and...
« I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries.
A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and...
« I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao. »
« I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao. »
« personnel accueillant et à l'écoute, toujours prêt à rendre service; chambre très très grande , plein de petites attentions, cafés, fruits, bouteilles d'eau, douceurs sucrés en fin de journée; une salle de bain immense; un dressing bref le paradis avec une vue sur les hôtels casino »
« personnel accueillant et à l'écoute, toujours prêt à rendre service; chambre très très grande , plein de petites attentions, cafés, fruits, bouteilles d'eau, douceurs sucrés en fin de journée; une salle de bain immense; un dressing bref le paradis avec une vue sur les hôtels casino »
« It was my first time at this hotel. I stayed at Versace the last time and wanted to give this one a try. Both hotels are top-tier hotels while the vibe is different on each.
In terms of service, I think Karl Lagerfeld wins.
Love the attentive and professional service provided by the staff at front desk, bell service, housekeeping, and the new butler service is superior. The accessibility of using Whatsapp to communicate is very convenient too.
I would like to extend my great appreciation to...
« It was my first time at this hotel. I stayed at Versace the last time and wanted to give this one a try. Both hotels are top-tier hotels while the vibe is different on each.
In terms of service, I think Karl Lagerfeld wins.
Love the attentive and professional service provided by the staff at front desk, bell service, housekeeping, and the new butler service is superior. The accessibility of using Whatsapp to communicate is very convenient too.
I would like to extend my great appreciation to...