Familienhotels Cotonou

„Shower head nozzle was not repa“

„The business traveler must consider the context where the hotel is. Is Africa. The rooms in this Novotel, would reflect the level of an IBIS in a Western Country. The internet connection in the third floor was very critic. Must guests go down to the lobby for having a better line. The prices for food and beverage are relatively expensive. The good point is also the distance to the airport, which takes only some minutes with the shuttle. In general, we have two categories of staff. the ...

„Im Prinzip gut aber Internet funktionierte nich (kein DNS Auflösung) wurde nicht behoben“

„The hotel is centrally located, extremely clean with very kind and considerate staff. The breakfasts are delicious and consist of fresh fruit and juice, pastries and omelettes.“

„Taxi driver got very lost trying to find the hotel in the dark when we arrived. PLEASE put a sign on the main road & on the hotel door to help people find it. Breakfast wasn't served until 9am so we were unable to take it as we were on a work trip. Please consider travellers who are travelling for work and need to get to meetings by 9am so cannot wait for a late breakfast.“

„I booked for a senior suite. I was placed in a junior suite because even though I had already paid they double booked it and gave it to someone else. I was upset, but they said I’ll be refunded for the difference. I reached out several time to the property, to Expedia and they weren’t able to help. Even tho I was given a receipt with the amount to be refunded. Now I am filling a claim with my bank. Additionally, the food was terrible, they only have one iron on the entire property which I needed ...