8/10 Bien
Shanese
9 oct. 2025
I appreciate the staff upon arrival. Very attentive, shuttle bus came to airport to pick up guests. What I didn't appreciate was the miscommunication between staff considering the guest request. I had requested for a late check-out the first night I arrived at the hotel. When it was time to check-out, I felt harassed. Not only did the housekeeper knock on the door several times asking did we request a late check-out, someone called from the front desk. It was annoying and quite nerve-racking. If you can not accommodate guests with a late check-out, just say so.
Shanese
Séjour de 2 nuits en octobre 2025