Intérieur
Vérifier la disponibilité

Avis sur Whitefish Lodge and Suites

2.5 out of 5
Whitefish Lodge and Suites
14150 Swann Drive, Crosslake, MN

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 64 avis sur 118." "
Note des voyageurs de 8 (Bien), d’après 39 avis sur 118." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 118." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 118." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 118." "

9,4/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mai 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Holly

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this place
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Jeffrey

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was run down, Refrigerator was removed. Marks on furniture. Black mold around ceiling in the pool room with parts of the ceiling missing and partially falling in. Carpets throughout looking dirty and warned.
Séjour de 1 nuit en avril 2024
Réponse de Management le 18 mai 2024
Your feedback about the cleanliness of our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests. Please look forward to improvements in the near future. Thank you, WFP Management

10/10 Excellent

Julia

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Bob

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could have another light in the rooms. Only light was right in the doorway and one lamp on the desk
Séjour de 1 nuit en février 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Ali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved it! The room was great and staff were awesome. We came for the pool, hot tub, and sauna and were not disappointed. We will be back!
Séjour de 1 nuit en février 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Gail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff and friendly guests. Great service all around...I definitely recommend this place..
Séjour de 2 nuits en février 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great people, very friendly and helpful
Séjour de 3 nuits en janvier 2024
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

David

Séjour de 1 nuit en novembre 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Stephanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome unique Up North hotel with an awesome pool and hot tub area. We enjoyed our stay immensely.
Séjour de 2 nuits en novembre 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Deb

Voyage en couple
Les points forts : Équipements
We were warmly welcomed, the room was what we expected, the sauna, hot tub and breakfast were perfect ❣️.
Séjour de 1 nuit en novembre 2023
Réponse de Zack le 27 nov. 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Whitefish Lodge and Suites in the near future!

2/10 Horrible

George

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Zack le 27 nov. 2023
Thank you for taking the time to provide valuable feedback about your stay at Whitefish Lodge and Suites. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 Bien

George

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is generally very nice. It has a rustic theme that fits very well in the region. I gave it a four instead of a five due to upgrade needed in the rooms - no refrigerator and very few outlets for electronics.
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Zack le 25 sept. 2023
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Fran

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would be nice if lodge had something special for guests who frequent there establishment
Séjour de 2 nuits en septembre 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Branden

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicest hotel I've stayed at in any small town.
Séjour de 1 nuit en septembre 2023
Réponse de Zack le 25 sept. 2023
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, with high end accommodation's and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Lindsey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Zack le 27 nov. 2023
Thank you for taking a moment to share your experience at Whitefish Lodge and suites. We are so pleased to hear you found out hotel to your liking. We look forward to welcoming you back again soon!

2/10 Horrible

Rick

Séjour de 1 nuit en août 2023
Réponse de Management le 18 mai 2024
We are very sorry to know your stay with us was not satisfactory. Your feedback helps us improve and provide better service to our customers. If there's anything we can do to address your concerns, please don't hesitate to contact us. Thank you, WFP Management

8/10 Bien

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The room they gave us when we got there was a broken toliet part in bath room part in hall. Went to front desk and they moved us. Mix up with maintenance and front desk We had a good laugh
Séjour de 1 nuit en juillet 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en juin 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

6/10 Satisfaisant

Peter

Séjour de 1 nuit en mai 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we hope we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Christina

Voyage en famille
Great stay & nice lodge like hotel. Definitely will stay again- thank you!
Séjour de 1 nuit en mai 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
I always stay here when I travel to the Emily area. Clean, cool vibe, great hot tub!
Séjour de 1 nuit en avril 2023
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient place to stay for work related business.
Séjour de 1 nuit en novembre 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice quiet area
Very nice clean and friendly staff nice quiet area
Séjour de 2 nuits en septembre 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
NEVER AGAIN.
We can start with our arrival on Sunday, August 21,2022. My husband went in to register and no one was there nor were they there for 20+ minutes. He screamed, he opened doors and Nothing. He came back to the car and I started calling the phone number assigned to Whitefish Lodge and Suites in Crosslake. Finally, as I was about to hang up someone answered. When I said we were at the front desk and no one was there I was told "it's so late, I hadn't expected anyone." I checked the time, it was 6:28 P.M. Once registered and assured we had a room close to the elevator which I'd requested because of knee surgery and recovery from Covid, we went UP to the second floor and walked 3/4 the way down to our room. I complained when we went out of dinner I told the woman of my request and she said, " there was nothing on your reservation." I had it on my phone and she said they'd see what they could do the next day. Never saw her again. We had appointments the next day, we're remodeling our cabin, a place that's been in my husbands family for over 70 years and when we returned, again no one at the front desk. We were also attending a family reunion with others who live up there year round... The beds and bedding were so uncomfortable, quilt was too heavy, couldn't get the darn t.v. figured out, in adequate lighting and no clock! over charged and paid for a suite for 5, if we stood up like cord wood. No need to go on. You get the message. Never Again at Whitefish!
Séjour de 3 nuits en août 2022
Réponse de Management le 18 mai 2024
We're sorry to hear that you had so much confusion with booking your stay here at our hotel. We take our guest's satisfaction very seriously, and we apologize for the unfortunate issues that arose and also for our staff not being very helpful. We hope to correct these matters and we appreciate you reaching out. Thank you, WFP Management

4/10 Médiocre

Patricia

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Disappointed in the service. Had to wait 10 minutes before anyone showed up to help check in. Did not have wi fi and no one could help figure out why it was working. One lady's response was " i have know idea sorry". The place was pretty log cabin like but our room was musty smelling. Also you could smell chlorine in the dining area. One night there was a group of loud people at 1130 pm in the front area and i Called the front desk. No one answered for 5 minutes of ringing. Finally when they answered it sounded like they just woke up. We complained of the noise and they said "IH; OK". We will not be going back Way too expensive for what you get. Very disappointing
Séjour de 2 nuits en juillet 2022
Réponse de Management le 18 mai 2024
Thank you for your honest feedback. We apologize for any delays or inconveniences you faced. We are disappointed to hear that our cleanliness standards did not meet your expectations. Immediate steps have been taken to rectify this, ensuring a better experience for all future guests. Thank you,WFP Management

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous Log Cabin feel, unique rooms, beautiful area, highly recommend!
Séjour de 2 nuits en juillet 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Glenn

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good quiet stay!!
Good experience very accommodating and helpful!!
Séjour de 1 nuit en juin 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Kathy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Gordon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

6/10 Satisfaisant

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mattresses were extremely firm. Since this is the main purpose of a hotel I weighted it pretty heavily. Otherwise it was a very nice hotel with very helpful staff.
Séjour de 1 nuit en novembre 2021
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service. We hope you’ll visit us again soon. Thank you. WFP Management

10/10 Excellent

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
decore was beautiful
Séjour de 1 nuit en septembre 2021
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely coming back
Super friendly staff. They gave us a complimentary upgrade because it was our 25th wedding anniversary! The room was amazing.
Séjour de 1 nuit en août 2020
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Very nice, clean and comfortable! Good location, well furnished!
Séjour de 1 nuit en septembre 2020
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2020
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2020
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Kathy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Choose this hotel
Great place on the lake! Thank You
Séjour de 4 nuits en février 2020
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Harv, MB Canada

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very woodsy cabin/lodge feeling. Building has a lot of style
Séjour de 1 nuit en novembre 2019
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Crosslake Lodge
Whitefish lodge is in the beautiful town of Crosslake. I stayed there while visiting a friend who lives nearby. The main lodge area is very "up-north" with a lovely view of the golf course to the north of the lodge. The rooms are comfortable. I thought the complimentary breakfast was adequate. I had some trouble with getting my T.V. to work but the person at the front desk was very helpful. I have stayed here several times and enjoy it.
Séjour de 2 nuits en octobre 2019
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019
Réponse de Management le 18 mai 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019

8/10 Bien

H&D, Winnipeg, MB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hand made furiture, nice and quiet place, very enjoy stay.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

toshi, Dubuque Iowa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice atmosphere on a cold rainy night. The shuttle service to the nearby Manhattan Beach lodge for dinner was a bonus.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy and very comfortable!
Séjour de 3 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2018

8/10 Bien

K, California

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018