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Avis sur Best Western Acadia Hotel

2.5 out of 5
Best Western Acadia Hotel
9565 Egan Highway, Crowley, LA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 59 avis sur 200." "
Note des voyageurs de 8 (Bien), d’après 60 avis sur 200." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 200." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 200." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 200." "

7,6/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

jean luc

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Un cauchemar!
Réveillé à 00.30 par du rap émanant du parking, boîte de nuit improvisée, voiture ouverte avec la sono à fond. Des gens qui parlent fort, crient, s'esclaffent et claquent les portes, jusqu'à 03.30. La personne à l'accueil n'a rien fait pour faire cesser le tumulte. Lorsque j'ai fait part de ces désagréments au gérant de jour, il n'a proposé aucun dédommagement, mais s'est étonné de mon mécontentement! Nous avons quitté l'hôtel après cette première nuit, alors que nous avions réservé (et payé) pour deux nuits.
Séjour de 2 nuits en avril 2019

8/10 Bien

JC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gjood hotel for our one night stay
one night on our way to Texas , ok, good value, quiet hotel. , , clean . To be recommended
Séjour de 1 nuit en juin 2018

6/10 Satisfaisant

Jc, Marseille, France

Les points forts : Personnel et service
Pas cher
Proche de downtown Pas cher Pas d'entretien ni changement serviette chaque jour Calme

8/10 Bien

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean with courteous staff. Plenty of food near by. Will stay again.
Séjour de 2 nuits en mai 2024
Réponse de D le 20 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,D.General manager Best Western Acadia Hotel

6/10 Satisfaisant

Bengt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not too bad at all considering the lication.
Séjour de 1 nuit en février 2024

10/10 Excellent

Demetric

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay here. The room was exceptionally clean. The staff was nice and the breakfast was delicious. I will definitely stay there again.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

jw

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wil be back again. Excellent 👌👍
Séjour de 2 nuits en décembre 2023
Réponse de D le 20 déc. 2023
Thanks so much for your kind words.

10/10 Excellent

Carla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de D le 29 août 2023
Thank you so much Ms. Carla we appreciate your comments and we look forward to seeing you soon.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de D le 28 août 2023
Thank you so much for your feedback, it mean lot to us. Thanks once again.

10/10 Excellent

Melissa, Prescott

Les points forts : Équipements
clean. nice people.
Séjour de 1 nuit en août 2023
Réponse de D le 26 août 2023
We truly appreciate your feedback.Thank you .

8/10 Bien

Timothy, San Antonio

Séjour de 1 nuit en mai 2023
Réponse de D le 7 juin 2023
Thank you for your feedback.

6/10 Satisfaisant

Amy

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023
Réponse de D le 24 mai 2023
Thank you for your feedback.

10/10 Excellent

Melih

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and decent hotel.
Réponse de D le 1 mai 2023
Thank you for your feedback..

2/10 Horrible

Steve

Séjour de 2 nuits en mars 2023
Réponse de D le 1 mai 2023
Please accept our sincerest apologies that your experience was less than satisfactory, We will try our best to satisfy your hotel stay next time .

8/10 Bien

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good option for the price!
No major issues during our stay. We were able to check in a little early and drop off our things before going to our baseball tournament down the road. Our only negatives during the whole trip was being able to hear other people in their rooms and the fridge didn’t work in our room. Something definitely needs to be done about the noise level. It is uncomfortable knowing that someone in another room can hear what is going on in your room. The room was clean, the bed was comfortable and you can tell that they are in the process of updating the entire site. We will definitely stay here again next time we have a tournament in Crowley.
Séjour de 1 nuit en avril 2023
Réponse de D le 1 mai 2023
Thank you.

10/10 Excellent

MaryAnne, Winnetka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de D le 6 mai 2023
Thank you for your feedback..

6/10 Satisfaisant

Curtis

Voyage d’affaires
Les points forts : Propreté et personnel et service
Just an OK place to sleep.
The hotel is under renovation. there was no coffee, drinks, snacks or any kind of food available except for vending. The Hotel is Ok at best. People were friendly, but only thing available to do is sleep. The Doors were at least on the inside, and rooms were clean but dated. Maybe after renovation it will be better.
Séjour de 2 nuits en mars 2023
Réponse de Ad le 5 avr. 2023
We will try to make things better next time.Thank you.

10/10 Excellent

Michael, Fresno

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access off I-10. Quiet. No issues.
Séjour de 1 nuit en mars 2023
Réponse de D le 5 avr. 2023
Thank you.

8/10 Bien

Firldeal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unplanned stay at the only place available served its purpose. It was clean and comfortable and appeared updated. Our room had minor issues that were not a deal breaker. It was a much needed surprise that the property was in great shape. I would stay again if needed.
Séjour de 1 nuit en mars 2023
Réponse de D le 5 avr. 2023
Thank you .

10/10 Excellent

Jeremy

Séjour de 1 nuit en février 2023
Réponse de Team 6 le 6 mars 2023
Thank you !

10/10 Excellent

Taona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The young man who checked us in was very welcoming and polite. Hotel being redone. Updates are nice.
Séjour de 1 nuit en février 2023
Réponse de Team 6 le 6 mars 2023
Thank you !

10/10 Excellent

Jeremy

Réponse de Team 6 le 6 mars 2023
Thank you !

6/10 Satisfaisant

Patricia

Séjour de 1 nuit en septembre 2022

4/10 Médiocre

monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Está en buena ubicación, el personal es amable pero el aire acondicionado no sirve en el segundo piso y no advierten de eso a los huéspedes era insoportable estar ahí. Tuve que pedir cambio de habitación decepcionante la verdad, pero me cambiaron a una habitación limpia y con aire acondicionado. Así no deberían hospedar a nadie en el segundo piso hasta que lo reparen.
Séjour de 1 nuit en juillet 2022
Réponse de Brand Experience Team le 18 juil. 2022
Hi Monica, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Tineshia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en juin 2022
Réponse de D le 30 juin 2022
Thank you for your reply.

2/10 Horrible

Naoko

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I got there on Friday around 7 pm, the parking lot was noticeably empty while the Days Inn, right next door, was pretty much packed. I should have known something was up at that point. But as I had already made a reservation, I went inside. It was deserted, and only one person was on duty at the reception desk. As soon as she checked me in, she disappeared into the back room. The facility was dusty, and I felt like I was in an abandoned building. My room was upstairs. I saw sheets and linens left on the floor, and I heard a man and woman talking loudly at the very end of the hallway. I knew I was in the wrong place. As soon as I entered my room, I locked, latched, and ensured it was deadbolted. There was no table and huge stains from whatever I didn't want to know on the floor and the chair. Wifi, TV, microwave, and refrigerator were working, and I could take a decent shower, and the bed was not too bad(at least the sheets felt clean). But, soon, I smelled someone smoking pot. I moved the big filthy chair next to the door so no one could break-in. I could see my car from my window, and I was glad that I had left my car next to the entrance. After I had a quick meal with what I brought in(no service available in this facility) and took a shower, I set the clothes for the next day, packed everything else, and then went to bed. The following morning, at 4:30 am, I grabbed all my belongings, ran to my car, and left that place ASAP. Not recommended to anyone.
Séjour de 1 nuit en juin 2022
Réponse de Brand Experience Team le 18 juil. 2022
Hi Naoko, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 Médiocre

Kristopher, Baton Rouge

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property features a room. Only a room. No coffee, no shampoo or conditioner. There is no restaurant. I requested a spoon and they couldn’t accommodate me. Someone was on the phone in the hallway and it felt like they were in my room. The first room they gave me the lock was broke. The moved me to another room the iron was broke. There was Construction going on in front. They were literally tearing part the building when I left. I won’t stay again there. Located next to I-10 it was noisy.
Séjour de 2 nuits en avril 2022
Réponse de Brand Experience Team le 12 mai 2022
Hi Kristopher, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Horrible

Matthew

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Poorly taken care of. Elevator broken, two missing light bulbs, severely stained chair, poorly functioning shower
Séjour de 1 nuit en avril 2022
Réponse de Brand Experience Team le 12 mai 2022
Hi Matthew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

8/10 Bien

Savanna

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Not too bad of a place to lay your head down.
The carpets are stained, the floor was non smoking but there was ashes in the corners by the bed and burn holes in everything. There was no shampoo or conditioner, only 2 small bars of soap. This was last minute stay i didn't have anything with me and they didn't provide anything. Room did not feel clean.
Séjour de 1 nuit en avril 2022
Réponse de Brand Experience Team le 12 mai 2022
Hi Savanna, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Bien

Mocha

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s was ok
Séjour de 2 nuits en avril 2022
Réponse de Brand Experience Team le 12 avr. 2022
Dear Mocha, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you.

10/10 Excellent

Valerian

Séjour de 1 nuit en mars 2022
Réponse de Brand Experience Team le 12 avr. 2022
Dear Valerian, Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

2/10 Horrible

Evonna

Voyage en famille avec de jeunes enfants
Bad
Séjour de 2 nuits en mars 2022
Réponse de Brand Experience Team le 12 avr. 2022
Dear Evonna, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
I just want a good night sleep!
The room was fine. The only condition was the smoke detector battery was low, it cheeped at 2:00 am in the middle of nite. Of course waking me up and continued til 6:00am, very irritating! Management didn’t seem to care, not even an apology. Seem like I woke them up when I was checking out
Séjour de 1 nuit en mars 2022
Réponse de Brand Experience Team le 12 avr. 2022
Dear Traveler, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 Horrible

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2022
Réponse de Brand Experience Team le 12 avr. 2022
Dear Richard, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

8/10 Bien

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They should start serving continental breakfast considering how much the hotel is per night.
Séjour de 2 nuits en janvier 2022

4/10 Médiocre

Eunice, New Britain

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Staff was great. Elevator key numbers was broken, inside unit tv not working, bathtub was clogged, toulet water was running all night.
Séjour de 1 nuit en janvier 2022

4/10 Médiocre

Amber

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I love the friendliness of the staff, but the place smelled like cigarettes despite the posted notices that said “smoke free”.
Séjour de 1 nuit en janvier 2022

2/10 Horrible

Steve

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place was filthy and the staff were u friendly
Séjour de 1 nuit en décembre 2021
Réponse de Brand Experience Team le 16 mars 2022
Hi Steve, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Scott

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manicured lawns
Séjour de 1 nuit en novembre 2021
Réponse de D le 15 déc. 2021
Thank you for your business.

10/10 Excellent

jany

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en octobre 2021

8/10 Bien

Shawn

Voyage en famille
Les points forts : Personnel et service
First night had no sleep kept hearing doors slamming, i get others are traveling so possibly need louder ac or fans ridiculous! 2nd night was alot etter but still loud several ithers were smacking doors shut early in the morning. Maintenance lady was nice but the front desk i went to ask for extra stuff for the bathroom and the guy looked at me and said you will have to wait till morning, which i dint think is fair... and there was some cigarette stains in a non smoking room which was alot and my spouse couldnt sleep well with his back problems bed wasnt very soft at all. Would recommend if ur an early person maybe but not for me I love to sleep in and not this place at all.
Séjour de 2 nuits en septembre 2021

4/10 Médiocre

Agnes

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The ice box didn’t work .there was roaches crawling on the floor .it’s look like a lot of water damage in the room
Séjour de 2 nuits en septembre 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasantly Ok stay
The room was clean and smelled clean. Plenty of towels, cold A/C, hot shower, and comfy bed. It was missing the coffee maker (virus issue???) and also missing the hair dryer (only a minor inconvenience). The stay was exactly what it needed to be.
Séjour de 2 nuits en septembre 2021

6/10 Satisfaisant

Tamara

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
There was not an iron in the room. Had to call for the iron and go down to desk and get it myself. The pool there is never working. I stayed here 3 different times. The pool is always out. There is a very dirty low amount of water in the pool. The website needs to be updated that that that this location does not have a pool. the owners of this Motel 6 at least need to drain all of the water out of pool.
Séjour de 1 nuit en septembre 2021

2/10 Horrible

Robin

Voyage en groupe
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2021

8/10 Bien

Christa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was short but all was good!!!
Séjour de 1 nuit en août 2021

4/10 Médiocre

David

Voyage d’affaires
Crap
Bed wasnt made.. had trash in room and in garbage cans like no one even cleaned room.. micro fridge didnt work and front desk worker didnt seem to care.
Séjour de 1 nuit en août 2021

2/10 Horrible

Michelle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No way !!!
Booked hotel , arrived to site and after waiting in lobby for 30 minutes for help at front desk . Once help arrived he was useless had no clue. Claimed no rooms available . When o show reservations , he said let me check again. The reply like I said I don’t have anything for you. I was charged for room I did not receive . Now I have to try to get a fecund ….
Séjour de 1 nuit en juillet 2021

2/10 Horrible

Walter

Séjour de 1 nuit en juillet 2021

2/10 Horrible

James

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2021