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Avis sur The Retreat

3 out of 5
The Retreat
Mall Rd Manbari Basti, Darjeeling, WB

Avis

4,0
Note des voyageurs de 10 (Excellent), d’après 0 avis sur 1." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 1." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 1." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 1." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 1." "

8,0/10

Propreté

8,0/10

Personnel et service

6,0/10

Équipements

4,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Sourav

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room which we booked for 3 people doesn’t have enough space. We had to upgrade with additional cost, post upgrade as an additional bed only mattress was given, there are other hotels which provide a cot with no additional cost at all. The cafeteria did not have enough food options, the bathroom once closed developed a pungent smell after sometime, we had to call room service for bathroom freshener time and again. Overall experience is average, i have lived in better hotels at same or lower cost.
Séjour de 2 nuits en mai 2024
Réponse de Team Retreat le 17 mai 2024
Dear Sir,Sorry for late reply. Sir, whatever happed with you from our management team we really apologies for that. Please visit again and give us chance to give you better service next time