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Avis sur The Inn at Canaan

2.5 out of 5
The Inn at Canaan
6526 Appalachian Highway, Davis, WV

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 272 avis sur 536." "
Note des voyageurs de 8 (Bien), d’après 175 avis sur 536." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 536." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 536." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 536." "

9,0/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Aneva

Quiet, clean room
Séjour de 2 nuits en mai 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location in Canaan and convenience store across the street
Séjour de 1 nuit en mars 2024

8/10 Bien

Stephanie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Check in was simple. We traveled with our large dog, and pet fee was $100. Room was neat, clean and smelled nice. Thankful for something to eat, but the breakfast was a couple of muffins, bagels, and/or instant oatmeal. No drink machines available on the property, but snacks and drinks are an easy walk across the road to the local store.
Séjour de 2 nuits en mai 2024
Réponse de Becca le 21 mai 2024
Thank you for your honest review! We appreciate the feedback and working towards providing a better selection for breakfast items. We hope to see you again in the near future for another great stay!

4/10 Médiocre

Bruce

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We reserved a 2 room suite for a running race weekend for two families. Because we had selected to pay on site, when we arrived they had moved us to a single room that wouldn't fit everyone and they said everything else was booked. I understand they said they had some maintenance problems but they didn't notify us ahead of time or give us options. The room we had reserved early for a discount and were paying a little over $200 for the 2 room suite but they charged us $178 for the one we got moved to and the other family had to go to the only place available (Canaan) and pay over $200 for their room. The very least that should have been done was to give a discount on the room that we had to stay in. Put a bad taste in our mouth for this location. I don't blame the girl working that night for the situation she was put in.
Séjour de 1 nuit en avril 2024

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place.
Séjour de 1 nuit en avril 2024
Réponse de Becca le 24 avr. 2024
Thank you for a 5 out of 5 review! We hope to see you again in the near future!

10/10 Excellent

Peng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de JK le 21 mars 2024
Thank you for your rating. We appreciate all feedback, to look for areas of improvement. We hope you will book with us again in the future.

10/10 Excellent

Chuck

Séjour de 1 nuit en mars 2024
Réponse de JK le 30 mars 2024
Thank you for your review. We hope you will stay with us again.

8/10 Bien

Deborah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de JK le 21 mars 2024
Thank you for your rating. We appreciate all feedback, to look for areas of improvement. We hope you will book with us again in the future.

8/10 Bien

Larry

Séjour de 1 nuit en février 2024
Réponse de JK le 21 mars 2024
Thank you for your rating. We appreciate all feedback, to look for areas of improvement. We hope you will book with us again in the future.

8/10 Bien

Mike

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I loved almost everything about this place. The only things I could complain about is the cleanliness of the rooms,and the non sound proof rooms...you can hear EVERYTHING..I had to buy earplugs. Other than that,cute place and very well decorated for holidays.
Séjour de 5 nuits en février 2024
Réponse de Becca le 14 mars 2024
We apologize that the cleanliness of your room and sound proofing was not ideal during your stay. We hope that you will come stay with us again to ensure you have a wonderful stay!

10/10 Excellent

Jane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived late at night and the reception employee was friendly and nice. The facility seems very clean and new. The only improvement I would suggest was improving the continental breakfast. Milk was the only protein I could find. It was a quick stay, but I would definitely come again.
Séjour de 1 nuit en février 2024
Réponse de Becca le 14 mars 2024
Thank you! We are always looking for areas in which we can make improvements and we appreciate your suggestion for breakfast items! We can't wait to see you again in the near future!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de JK le 8 févr. 2024
Thank you for your rating and for staying with us!

10/10 Excellent

Xingda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JK le 8 févr. 2024
Thank you for staying with us! We appreciate the positive rating.

10/10 Excellent

Scott

Voyage en couple
Les points forts : Équipements
Rooms were clean, staff friendly & we would definitely stay at this hotel again if in the area!
Séjour de 2 nuits en février 2024
Réponse de JK le 5 févr. 2024
Thank you for staying with us! Thank you for the positive feedback! We are glad you enjoyed your stay.

10/10 Excellent

thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very convenient to timberline mountain
Séjour de 1 nuit en février 2024
Réponse de JK le 4 févr. 2024
Thank you for staying with us! Glad you enjoyed your stay!

10/10 Excellent

Penny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely spot. Convenient to small towns in area.Enjoyed my stay.
Séjour de 1 nuit en janvier 2024
Réponse de JK le 8 févr. 2024
We are pleased to hear you enjoyed your stay. Thank you for staying with us!

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de JK le 26 janv. 2024
Thank you for staying with us! We are happy you enjoyed your stay!

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved our stay at the Inn at Canaan - perfect spot for after our day skiing at Timberline.
Séjour de 2 nuits en janvier 2024
Réponse de JK le 26 janv. 2024
Thank you for staying with us! We are happy you enjoyed your stay!

10/10 Excellent

Ashley

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de JK le 26 janv. 2024
Thank you for staying with us! We are happy you were satisfied with your stay!

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de JK le 22 janv. 2024
Thank you for staying with us! We are pleased to hear you enjoyed your stay. We hope you will choose to stay with us again should you return to the area.

2/10 Horrible

Nelson

Voyage en groupe
Les points faibles : Propreté et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Danyelle Conley-General Manager le 15 janv. 2024
Dear Valued Guest,I am sorry your experience was not up to par. We appreciate your feedback as that is the only way we can improve. I assure you our Pet Policy is to protect your pet in the event of an emergency, therefore unfortunately pets cannot be left unattended as it states on the sign upon check in, on the registration card you signed as well as the Pet Agreement.

6/10 Satisfaisant

Benoit

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
But don’t expect a breakfast (even though ads say ‘free breakfast’)
Séjour de 1 nuit en janvier 2024
Réponse de Danyelle Conley-General Manager le 15 janv. 2024
Hello,I am sorry your experience with our Complimentary Breakfast was not up to par. I greatly appreciate your feedback, as that is the only way we can improve. We do serve breakfast daily 6am-10am as well as complimentary soup in the evenings. Here at The Inn at Canaan we always strive to accommodate our guests. If you have a return visit in the future, please let me know.

10/10 Excellent

Jae Hee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JK le 30 déc. 2023
Thank you for staying with us. We are pleased you enjoyed your stay. Thank you for the positive feedback, we greatly appreciate it.

10/10 Excellent

Landon

Séjour de 1 nuit en novembre 2023
Réponse de JK le 31 déc. 2023
Thank you for the positive feedback and for staying with us. We are happy you enjoyed your stay! Please come again!

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great boutique of a hotel. It was decorated so festive for the holidays. Staff is excellent and my room and kitchen area very clean. Will be back. So happy with my stay!
Séjour de 4 nuits en décembre 2023
Réponse de Danyelle Conley-General Manager le 15 janv. 2024
Thank you. We look forward to seeing you again!

10/10 Excellent

AYUDHA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Strategic place to visit Timberline and Canaan Valley ski area, also Black Water Falls and Davis
Séjour de 1 nuit en décembre 2023
Réponse de JK le 28 déc. 2023
Thank you for staying with us and for the positive feedback. We are pleased you enjoyed your time in the area.

10/10 Excellent

Hugh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Amazing hotel next to Timberline. Clean and spacious room with outstanding service. I could not have been happier.
Séjour de 1 nuit en décembre 2023
Réponse de JK le 28 déc. 2023
Thank you for staying with us! We are pleased to hear you were satisfied with your stay. Thank you for the positive feedback.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de JK le 24 déc. 2023
Thank you for staying with us at The Inn. We are glad you enjoyed your stay! We greatly appreciate the positive feedback.

10/10 Excellent

Emily

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de JK le 24 déc. 2023
Thank you for your awesome rating! We are pleased you were satisfied with your stay. We hope you will stay with us again.

8/10 Bien

Pia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Renovated, nice and clean rooms and close to Timberline slopes. Polite staff. Thin walls and some noise coming from the other rooms. Very basic breakfast.
Séjour de 1 nuit en décembre 2023
Réponse de Nicoda le 21 déc. 2023
Thank you for leaving us an honest review, Pia. You are helping us improve! We are working on our soundproofing to insure our guests have a more enjoyable stay. We hope you will come back to give another chance, soon. -The Inn at Canaan

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Nicoda le 20 déc. 2023
Thank you for leaving us a review, Paul! We hope you will stay with us again, soon. -The Inn at Canaan

10/10 Excellent

Kurt

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is a great value. The room is quite nice, better than what I usually get at this price point.
Séjour de 1 nuit en décembre 2023
Réponse de Nicoda le 17 déc. 2023
We are so happy you enjoyed your stay with us, Kurt. We hope you will be back for another great stay soon. -The Inn at Canaan

10/10 Excellent

denimtech

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely recommend this location. Clean, quiet, frienly staff. Felt very comfortable stay here.
Séjour de 1 nuit en novembre 2023
Réponse de Nicoda le 1 déc. 2023
Thank you for the kind review! We are so glad you enjoyed your stay with us. We hope you will come visit us again, soon. -The Inn at Canaan

6/10 Satisfaisant

Rebeccah

Voyage d’affaires
Les points forts : Personnel et service
Walls and doors are thin which means you hear everything including the staff talking at the front desk and your neighbor's TV. No full length mirror. Impossible to plug in my cell charger near the bed as the outlets didn't work and it was filthy behind the night stand.
Séjour de 1 nuit en novembre 2023
Réponse de Nicoda le 21 nov. 2023
Thank you for leaving us an honest review, Rebeccah. You are helping us improve! We are still working on our sound proofing. We apologize, and hope you will give us another chance to provide you with a better stay. -The Inn at Canaan

10/10 Excellent

Benjamin

Séjour de 1 nuit en novembre 2023
Réponse de JK le 17 nov. 2023
Thank you for staying with us! We are pleased you enjoyed your stay! Thank you for your feedback.

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Nicoda le 12 nov. 2023
Thank you for leaving us a review, Brittany. It is so good to hear that you had a good time. We hope you will stay with us again soon! -The Inn at Canaan

10/10 Excellent

Neil

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courteous staff
Séjour de 1 nuit en novembre 2023
Réponse de Nicoda le 12 nov. 2023
Thank you for leaving us a review, Neil. We are so proud of our staff! We hope you will visit us again, soon. -The Inn at Canaan

10/10 Excellent

Trina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Nicoda le 14 nov. 2023
Thank you for leaving a review Trina. We hope you will stay with us again soon.

10/10 Excellent

Ursula

Séjour de 2 nuits en août 2023
Réponse de Nicoda le 12 nov. 2023
Thank you for leaving us a review, Ursula. We hope you will stay with us again, soon. -The Inn at Canaan

8/10 Bien

LORETTA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another overnight stay.
We came to West Virginia to attend an uncle's funeral. The Inn personnel was very friendly and accommodating. They provided vegetable soup with chips and salsa in the evening and a good breakfast in the morning. The bed and room were quite comfortable and we rested well. The only thing that was a bit unhandy was no good place to sit to eat. The sofa in front of the fireplace was nice but a little unhandy to sit on to eat. I would think that the space could easily be put to better use by having a couple small tables and a few chairs. The seasonal decorations also took up space where there could be tables and chairs. Even three or four small tables with appropriate chairs would be better than none. Our room had a table with only one chair so that wasn't any easier for two older people who have a difficult time handling multiple items. We stayed at The Inn in May and voiced our same concerns in person.
Séjour de 1 nuit en novembre 2023
Réponse de Danyelle Conley-General Manager le 6 nov. 2023
Thank you for your recent review. We only get better with feedback! Our tables were delivered & set up today ! I emailed you pictures of our new sitting area and hope you will come back & stay again and enjoy our new sitting area.

10/10 Excellent

Roger

Séjour de 1 nuit en octobre 2023
Réponse de Nicoda le 23 nov. 2023
Thank you for leaving us a review, Roger! We hope you will come back for another great stay. -The Inn at Canaan

10/10 Excellent

Craig

Séjour de 1 nuit en octobre 2023
Réponse de Nicoda le 29 oct. 2023
Thank you for leaving us a review, Graig. We hope you will stay with us again, soon. -The Inn at Canaan

10/10 Excellent

Menolly

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aside from not having an elevator, the room was very clean and comfortable. The receptionist was polite and knowledgeable about activities in the area
Séjour de 1 nuit en octobre 2023
Réponse de Nicoda le 28 oct. 2023
Thank you for leaving a review for us, Menolly! We hope you will stay with us again, soon. -The Inn at Canaan

10/10 Excellent

Barry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really liked the large room, comfy bed and nice shower. Breakfast was ok. Had to take food to the room because there wasn't a dining area
Séjour de 1 nuit en octobre 2023
Réponse de Nicoda le 28 oct. 2023
We are very glad to hear you had a nice stay with us! We are adding a seating area for breakfast soon. If you stay with us again, we hope your stay will be even better. -The Inn at Canaan

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Nicoda le 27 oct. 2023
Thank you for leaving us a review! We hope you will stay with us again. -The Inn at Canaan

10/10 Excellent

Courtney

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The inn is exactly as pictured and described. Very clean, friendly staff and easy to find.
Séjour de 1 nuit en octobre 2023
Réponse de JK le 22 oct. 2023
Thank you for the wonderful review. We appreciate the feedback and happy you enjoyed your stay! Thank you for staying with us! We hope you will stay with us again!

8/10 Bien

Gena

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de JK le 22 oct. 2023
Thank you for staying with us! We appreciate your feedback

8/10 Bien

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and i loved the decorations for fall. Staff was very nice and helpful.
Séjour de 1 nuit en octobre 2023
Réponse de JK le 22 oct. 2023
Thank you for your review! We appreciate the feedback, it let's us know the area's we need to improve. Thank you for stay with us! We hope you will stay with us again!

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is one of the few in the area to choose from. However, it is nicely maintained and very comfortable. The walls are a bit thin and the noise carries, but that is our only complaint. The staff are exceptionally friendly and helpful!!
Séjour de 1 nuit en octobre 2023
Réponse de Nicoda le 18 oct. 2023
Thank you for the honest review, Angela! We loved having you stay and hope you will come back soon. -The Inn at Canaan

8/10 Bien

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable. The staff was very friendly and helpful. The miniature golf course was fun, and the picnic area was very attractive. An easy, restful place to stop, and good "sleeping weather."
Séjour de 2 nuits en octobre 2023
Réponse de JK le 16 oct. 2023
Thank you for the pleasant review. We hope you will stay with us again in the future. Thank you for choosing The Inn at Canaan.