Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 96 avis sur 223." "
10 – Excellent
96
Note des voyageurs de 8 (Bien), d’après 72 avis sur 223." "
8 – Bien
72
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 223." "
6 – Satisfaisant
30
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 223." "
4 – Médiocre
19
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 223." "
2 – Horrible
6
8,2/10
Propreté
8,2/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
10/10 Excellent
FATIH
3 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bien
J'ai passé un bon séjour..hôtel propre..petit déjeuner et dîner varié..merci pour tout
FATIH
Séjour de 3 nuits en août 2022
Réponse de KEMAL BASTURK le 3 sept. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
8/10 Bien
Voyageur vérifié
Voyage en famille
31 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2022
Réponse de KEMAL BASTURK le 31 août 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
8/10 Bien
amelie
Voyage en famille
8 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amelie
Séjour de 2 nuits en octobre 2021
Réponse de KEMAL BASTURK le 8 nov. 2021
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!
Best Regards,
8/10 Bien
Stephanie
Voyage en famille
3 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix
Stephanie
Séjour de 1 nuit en octobre 2021
Réponse de KEMAL BASTURK le 4 nov. 2021
Cher invité inestimable, Merci de rester avec nous. Nous apprécions vos commentaires!
Meilleures salutations,
10/10 Excellent
Mustafa
Voyage en famille
19 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtels très bien entretenu , chambre spacieuse et très confortable…
Mustafa
Séjour de 2 nuits en août 2021
Réponse de Kemal BASTURK le 19 août 2021
Cher invité inestimable, Merci de rester avec nous.
Nous apprécions vos commentaires!
Meilleures salutations
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
5 août 2021
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Très impersonnel pour ce type d’établissement
Voyageur vérifié
Séjour de 2 nuits en juillet 2021
Réponse de Kemal BASTURK le 6 août 2021
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm regards,
10/10 Excellent
Ahmet
22 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmet
Séjour de 1 nuit en août 2019
Réponse de DEMET le 6 oct. 2019
Değerli Misafirimiz Ahmet Bey,
Geri bildiriminiz için çok teşekkür eder, sizleri yeniden aramızda görmekten memnuniyet duyacağımızı bilmenizi isteriz.
Saygılarımızla,
Misafir İlişkileri Departmanı
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
30 avr. 2019
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
établissement tombe en ruine
mais bon soit disant il ferle dans 2 semaines pour 2 moi de renovation
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Demet le 3 mai 2019
Cher invité,
Tout d’abord, nous vous remercions d’avoir choisi notre hôtel Colossae Spa & Thermal. Nous sommes heureux de vous accueillir dans notre hôtel mais nous souhaitons exprimer notre gratitude pour votre mécontentement. Nous aimerions partager avec vous le fait que votre critique constructive est très importante pour nous, ainsi que vos commentaires positifs. En tant que Colossae Spa & Thermal, notre objectif principal est de faire en sorte que chaque séjour dans notre hôtel soit parmi les meilleurs souvenirs de nos clients, en analysant les besoins et les attentes de nos clients et en améliorant la qualité de nos services par un renouvellement permanent. Nul doute que vos suggestions seront transmises aux responsables de département concernés. Merci beaucoup pour votre intérêt et voudrait savoir que nous serons heureux de vous revoir.
sincèrement,
Colossae Spa & Thermal Hotel Service des relations avec la clientèle
10/10 Excellent
Hubert
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfekt
Wenn unser HEKO mit in den Speisesaal gedurft hätte, wäre für uns alles perfekt gewesen!
Hubert
Séjour de 1 nuit en janvier 2024
Réponse de KEMAL BASTURK le 29 févr. 2024
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
4/10 Médiocre
Q
18 déc. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel is located in a convenient location. I would not call it a five star more like three.
Q
Séjour de 1 nuit en décembre 2023
Réponse de KEMAL BASTURK le 18 déc. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
4/10 Médiocre
Deniz
15 déc. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Old and dirty.
NOT a five star hotel for sure. The facility is old and run down. Pools are too small for the hotel capacity. Pool area is slippery and dirty. Pool outside access door slammed on my feet and cut my heel open. Beds were extremely uncomfortable.
Deniz
Séjour de 2 nuits en décembre 2023
Réponse de KEMAL BASTURK le 15 déc. 2023
Dear invaluable guest,First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
4/10 Médiocre
Mutasem
1 nov. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No information about the hotel was given at the reception.
Even though the hotel was very empty, I was given the room furthest away from center of hotel.
Dinner is not good at all
It is an open buffet but water is sold with money.
The thermal pool is very small and one section is not working.
The bed is not good at all.
The internet is very bad - slow
Breakfast products are of poor quality.
The restaurant chef is very rude to people.
Mutasem
Séjour de 2 nuits en octobre 2023
Réponse de Dilek ŞEKER le 2 nov. 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
10/10 Excellent
Isabel
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay, excellent food and very nice staff
Isabel
Séjour de 1 nuit en octobre 2023
Réponse de KEMAL BASTURK le 12 oct. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Siamak
Voyage en famille
10 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked the amenities, the hotel has a nice indoor/outdoor pool and Turkish bath and nice hot spring (with separate indoor /outdoor pool). It really exceeded my expectation. The hotel included the breakfast and dinner, which basically will cover the whole day if you are OK having only 2 meals a day.
Overall we enjoyed staying there, Thanks to all staff and management...
Siamak
Séjour de 2 nuits en septembre 2023
Réponse de KEMAL BASTURK le 11 oct. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Duygu
Voyage en famille
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Duygu
Séjour de 3 nuits en septembre 2023
Réponse de Dilek ŞEKER le 24 sept. 2023
Değerli Misafirimiz, Öncellikle Colossae Spa & Thermal Oteli tercih etmiş olmanızdan dolayı sizlere teşekkürlerimizi iletmek isteriz. Sizleri otelimizde ağırlamaktan dolayı mutluyuz. Göstermiş olduğunuz ilgiden dolayı teşekkür eder, sizleri yeniden aramızda görmekten memnuniyet duyacağımızı bilmenizi isteriz. Saygılarımızla, Colossae Spa &Thermal Otel, Misafir İlişkileri Departmanı
6/10 Satisfaisant
Danyel
20 sept. 2023
Danyel
Séjour de 1 nuit en septembre 2023
Réponse de KEMAL BASTURK le 11 oct. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
2/10 Horrible
william
9 sept. 2023
william
Séjour de 2 nuits en septembre 2023
Réponse de KEMAL BASTURK le 2 oct. 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards
10/10 Excellent
Mehmet
29 août 2023
Mehmet
Séjour de 1 nuit en août 2023
Réponse de KEMAL BASTURK le 30 août 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family.With kind and warm regards
10/10 Excellent
Moe
29 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great all around. The best part is the pool! Rooms are spacious and the food in the buffet is decent.
Moe
Séjour de 2 nuits en août 2023
Réponse de KEMAL BASTURK le 30 août 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
4/10 Médiocre
Daniel
Voyage en famille
29 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
by far not a 5 Stars hotel
This hotel has nothing to do with 5 Stars! If we would talking about 2 Stars we could talk about an intermediate rating, but this hotel and room was terrible! Dirty, damaged furniture, low quality at all!
Daniel
Séjour de 2 nuits en août 2023
Réponse de KEMAL BASTURK le 29 août 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
4/10 Médiocre
Wendy, Singer Island
20 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en août 2023
Réponse de KEMAL BASTURK le 21 août 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
10/10 Excellent
Marie Ann
Voyage en famille
9 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It has thermal pools which makes it interesting. They have a red pool which is a hot pool with red clay, indoor pool, outdoor pool, Turkish bath, sauna, jacuzzi. Accommodation is basic but clean. Breakfast and dinner is included and they have a lot of options specially for dinner! Really a unique and fun hotel!
Marie Ann
Séjour de 2 nuits en août 2023
Réponse de KEMAL BASTURK le 9 août 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
2/10 Horrible
Emre
4 août 2023
Emre
Séjour de 1 nuit en août 2023
Réponse de KEMAL BASTURK le 6 août 2023
Değerli misafirimiz, Öncelikle Colossae Spa & Thermal Hotel'i tercih ettiğiniz için teşekkür ederiz. Maalesef, memnuniyetsizliğiniz için çok üzgünüz. Olumlu geri bildirimleriniz kadar yapıcı eleştirileriniz de bizim için çok önemli. Colossae Spa & Thermal Hotel'de temel amacımız, misafir beklentilerini doğru analiz ederek, hizmet standartlarımızı sürekli yenileyerek hizmet kalitemizi yükselterek, misafirlerimize en iyi hizmeti vermektir. Misafirlerimizin otelimizden en güzel anılarla ayrılması için canla başla çalışıyoruz. Öneri ve geri bildirimlerinizin departman yöneticileri ile paylaşılacağından emin olabilirsiniz. Bize gösterdiğiniz ilgi ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. Lütfen yakın gelecekte bize bir şans daha verin. Sizi tekrar görmekten çok mutlu olacağız.Saygılarımızla,
8/10 Bien
felix
Voyage en couple
27 juil. 2023
Les points forts : Personnel et service
Older hotel. Need upgrade to carpet, AC and lights.
felix
Séjour de 2 nuits en juillet 2023
Réponse de KEMAL BASTURK le 27 juil. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
6/10 Satisfaisant
AFROZ
4 juil. 2023
AFROZ
Séjour de 1 nuit en juin 2023
Réponse de KEMAL BASTURK le 25 juil. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
8/10 Bien
Thomas, Kalamazoo
Voyage en couple
22 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed only one night and most of the next day since we had a late flight out and got late check out for 3 pm. The staff were great. The breakfast and dinner were included and were good but not at the level of other hotels we stayed at in Turkey. There are multiple pools including a 25 meter square outdoor pool, an outdoor kiddie pool. A large indoor hot pool and kiddie pool and whirlpool. Finally there is the red pool. This I think may be natural mineral water but is was brown, had leaves and things floating in it and there was a wasp infestation near there. The other pools were great.
Thomas
Séjour de 1 nuit en juin 2023
Réponse de Dilek ŞEKER le 25 juin 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
8/10 Bien
Tatiana
Voyage en famille
7 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel! Friendly and welcoming staff. Clean rooms. Large and tasty selection of food for breakfast and dinner. One downside during our stay was that the outside pool was not working (end dates changed every day).
Tatiana
Séjour de 8 nuits en mai 2023
Réponse de KEMAL BASTURK le 13 juin 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
8/10 Bien
Stephen L
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is very large. It is designed for tour buses coming through. The front staff were very helpful. The rooms are adequate and clean. A little outdated but was in good condition and the beds were comfortable.
Stephen L
Séjour de 1 nuit en mai 2023
Réponse de KEMAL BASTURK le 24 mai 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
8/10 Bien
Ahmet
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmet
Séjour de 2 nuits en mai 2023
Réponse de KEMAL BASTURK le 23 mai 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
10/10 Excellent
Hanim
21 mai 2023
Hanim
Séjour de 1 nuit en mai 2023
Réponse de KEMAL BASTURK le 22 mai 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
10/10 Excellent
Ekrem Selçuk
Voyage en groupe
8 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kaliteli ve konforlu bir tatil deneyimi
Oda konforu çok yüksek, yataklar rahat. Kahvaltı ve akşam yemeğindeki yemeklerin tadı da kalitesi de güzeldi.
Çalışanlar ilgili,yardımsever ve çözüm odaklı.
Tek yaşanan sıkıntı ,aşırı yoğunluk durumunda birimler arasında bir senkron olamama durumu oluştu fakat hızlıca çözüldü.
Otel yönetimine ve çalışma ekibine teşekkür ederiz.
Eklenmeseni isteyeceğim tek şey böyle yüksek kalite hizmet veren bir yerde puro kül tablasını da envanterinize katmanız olabilir.
Teşekkürler
Ekrem Selçuk
Séjour de 2 nuits en mai 2023
Réponse de KEMAL BASTURK le 8 mai 2023
Değerli Misafirimiz, Öncelikle zaman ayırıp bizler için böyle motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin her alanında maksimum misafir memnuniyeti ve kaliteli hizmet sunmayı hedefliyoruz, Ekip arkadaşlarımız için gurur kaynağı olan değerli iltifatlarınız için çok teşekkür ederiz.. Önerilerinizin ve geri bildirimlerinizin bölüm yöneticileriyle paylaşılacağından emin olmanızı isterim. Bize gösterdiğiniz ilgiden ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.Sevgi ve Saygılarımızla
8/10 Bien
Esmer Türkan
Voyage en famille
1 mai 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Otelin içi çok karışık labirent gibi
Restoran çalışanları son derece profesyonel ve samimiydiler 🎉 ayrıca housekeeping hizmetleri gayet iyiydi, spada kese yapan bali’li çalışanlar çok iyi hizmet verdiler. Resepsiyon yogunluk sebebiyle maalesef yetersizdi !
Esmer Türkan
Séjour de 2 nuits en avril 2023
Réponse de KEMAL BASTURK le 2 mai 2023
Değerli Misafirimiz,Öncelikle Colossae Hotel Thermal olarak göstermiş olduğunuz nazik ilgiye ve vakit ayırıp yorum yazma nezaketinde bulunduğunuz için çok teşekkür ederiz.En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.Sevgi ve SaygılarımızlaSaygılarımla,
6/10 Satisfaisant
sibel
Voyage en famille
24 avr. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
vasat bir otel
otel personeli ilgili, ama otel 5 yıldızlı gibi değil, odalar yenilenmiş yine de binalar, iç ve dış mekanlar, ortam eski yüzlü, duş yapınca banyoyu su basıyor, kahvaltı, yemek çeşidi bol ama eşim akşam yemeğinden zehirlendi maalesef, hemşire var otelde, ilaç verdi bize, termal kısmı küçük bir de kalabalık oluyor…
sibel
Séjour de 2 nuits en avril 2023
Réponse de KEMAL BASTURK le 24 avr. 2023
Değerli misafirimiz, Öncelikle Colossae Spa & Thermal Hotel'i tercih ettiğiniz için teşekkür ederiz. Olumlu geri bildirimleriniz kadar yapıcı eleştirileriniz de bizim için çok önemli. Spa Hotel Colossae Thermal 'de temel amacımız, misafir beklentilerini doğru analiz ederek, hizmet standartlarımızı sürekli yenileyerek hizmet kalitemizi yükselterek, misafirlerimize en iyi hizmeti vermektir. Misafirlerimizin otelimizden en güzel anılarla ayrılması için canla başla çalışıyoruz. Öneri ve geri bildirimlerinizin departman yöneticileri ile paylaşılacağından emin olabilirsiniz. Bize gösterdiğiniz ilgi ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. Konaklama yaptığınız süreçte konaklayan diğer misafirlerden yemeklerle ve herhangi bir rahatsızlık ile ilgili geri dönüş alınmamıştır. Ramazan ayı sonrası böyle bir durum gerçekleşmiş olabilir Sizi tekrar görmekten çok mutlu olacağız. Saygılarımızla
8/10 Bien
ISMAIL CUNEYT
Voyage en famille
22 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Konum
Pamukkale gezisi için kendi araçlarıyla gelenler için mükemmel bir konumda. çok büyük bir otel. Biz küçük butik otellerden daha çok hoşlandığımız halde bu büyüklükteki bir otel için gayet hızlı servis yapıyorlar hiçbir şeyi beklemiyorsunuz sonuçta etrafı gezmek tarihi yerleri görmek istiyorsanız Otel sizin için kalabilecek iyi bir otel.
ISMAIL CUNEYT
Séjour de 3 nuits en avril 2023
Réponse de KEMAL BASTURK le 24 avr. 2023
Değerli misafirimiz, Öncelikle zaman ayırıp bizim için böylesine motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin tüm alanlarında misafir memnuniyetini ve kaliteli hizmeti en üst düzeye çıkarmak, bizimle her zaman keyifli bir deneyim yaşayabilmeniz için hedefimizdir. Bir sonraki tatilinizde sizleri en kısa zamanda tekrar ağırlayabilmeyi dileriz. The Spa hotel Colossae Thermal Hotel ailesi olarak sizlerle tanışma fırsatı verdiğiniz için bir kez daha teşekkür ederiz. Saygılarımla
10/10 Excellent
Jiandu
Voyage en famille, Voyage en couple
26 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We enjoyed the great pools and sauna this place offers. We were surprised to learn that a free dinner buffet was included. We thought there’d only be breakfast. There’s a large variety of food options to choose from. The room wasn’t as spectacular to be called “five-star”, but the room was clean and the shower was great. We came here for the spa anyway, and it’s a memorable experience
Jiandu
Réponse de KEMAL BASTURK le 27 févr. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Denis
Voyage en famille
23 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Denis
Séjour de 1 nuit en février 2023
Réponse de KEMAL BASTURK le 23 févr. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
4/10 Médiocre
Said
13 déc. 2022
Said
Séjour de 2 nuits en décembre 2022
Réponse de KEMAL BASTURK le 14 déc. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedbackBest Regards
10/10 Excellent
SAHIN
Voyage en famille
30 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
SAHIN
Séjour de 2 nuits en octobre 2022
Réponse de KEMAL BASTURK le 31 oct. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Paulo Rogério
6 oct. 2022
Paulo Rogério
Séjour de 1 nuit en octobre 2022
Réponse de KEMAL BASTURK le 7 oct. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
8/10 Bien
Mari
Voyage en couple
2 oct. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
日本の温泉旅館の様な雰囲気で、思ったホテルとは全く違ってました
Mari
Séjour de 2 nuits en septembre 2022
Réponse de KEMAL BASTURK le 4 oct. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
10/10 Excellent
Cynthia
23 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
The staff was very helpful. The hotel was beautiful.
Cynthia
Séjour de 1 nuit en septembre 2022
Réponse de KEMAL BASTURK le 25 sept. 2022
Dear Guest Cynthia, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. We are happy to welcome you in our hotel. Thank you very much for your valuable comments.Best Regards
10/10 Excellent
Sara
8 sept. 2022
Sara
Séjour de 2 nuits en septembre 2022
Réponse de KEMAL BASTURK le 10 sept. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Nihal
Voyage en couple
8 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely recommended
Nihal
Séjour de 1 nuit en septembre 2022
Réponse de KEMAL BASTURK le 8 sept. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us.Thanks for staying with us. We appreciate your feedback! Best Regards,
10/10 Excellent
behnoud, fresno
7 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
behnoud
Séjour de 1 nuit en septembre 2022
Réponse de KEMAL BASTURK le 25 juil. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us.Thanks for staying with us. We appreciate your feedback! Best Regards,
8/10 Bien
Muhammad
31 août 2022
Muhammad
Séjour de 1 nuit en août 2022
Réponse de KEMAL BASTURK le 1 sept. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
4/10 Médiocre
Carlo
Voyage en couple
26 août 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cinque stelle usurpate. Casermone stile americano con moquette macchiate, una SPA approssimativa ed un ristorante per matrimoni a buon mercato.
Carlo
Séjour de 1 nuit en août 2022
Réponse de KEMAL BASTURK le 31 août 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
10/10 Excellent
Özgür
Voyage en famille
14 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hierapolis (Pamukkale)
Saubere Anlage, sehr freundliches Team, leckerer Wein, tolles Essen. Thermalbad ist sehr heiss und entspannend. Die Lage ist sehr praktisch für einen Besuch bei den weißen Kaskaden von Pamukkale( Hierapolis).
Özgür
Séjour de 2 nuits en août 2022
Réponse de KEMAL BASTURK le 13 oct. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 Excellent
Erhan
Voyage en famille
12 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Es war sehr toll Personal und sonstiges war super, zimmer ist nur zu empfehlen
Erhan
Séjour de 1 nuit en août 2022
Réponse de KEMAL BASTURK le 12 août 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
4/10 Médiocre
Nuno
1 août 2022
Nuno
Séjour de 1 nuit en juillet 2022
Réponse de KEMAL BASTURK le 3 août 2022
Dear Invaluable Guest ,
Thanks for staying with us.
We appreciate your feedback!
Best Regards,
10/10 Excellent
CENGIZ
Voyage en famille
27 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tavsiye ederim
Pamukkale seyahati düşünen aileler için güzel bir tercih. Çevre düzenlemesi oldukça güzel. Otel çalışanları güler yüzlü. Kahvaltı ve akşam yemeklerinde çeşit çoktu ve geneli lezzetliydi. Tekrar konaklamak isteyebileceğim bir otel.
CENGIZ
Séjour de 2 nuits en juillet 2022
Réponse de KEMAL BASTURK le 27 juil. 2022
Değerli Misafirimiz, Öncelikle zaman ayırıp bizler için böyle motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin her alanında maksimum misafir memnuniyeti ve kaliteli hizmet sunmayı hedefliyoruz, Ekip arkadaşlarımız için gurur kaynağı olan değerli iltifatlarınız için çok teşekkür ederiz.. En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.
Saygılarımızla