Ba : locations de vacances

« TRES BON ACCEUIL. TRES BELLE CHAMBRE. DEJEUNER SUPER. TROP PRES DE LA ROUTE EN TERRE. »

« Nice apartment, fully equipped kitchen, clean with everything that we needed...TV, Internet. This is not a coincidence that the place is called El Minhaj...The young owner’s name is Minhaj (21 years old) and he is doing a great job with customer service...we arrived after a catastrophic rain storm where the whole city was separated from the rest of the island with no electricity...never the less, young Minhaj was on the ball taking care of customers and suppliying generayor power for water pump...

« Our stay here was a complete disaster. We originally requested a midnight check-in, but the host suggested we wait until the following day, which we agreed to. Despite the extra time they had to prepare, check-in was still delayed the next day, and the host was completely unresponsive to our messages. When we finally got inside, the place was absolutely filthy. The bathroom was in a disgusting state: the shower would not drain, filling up as you used it. Worse still, the drainage hole next to...

« Have spoken with management about the issues of transport, communication and the villa not being ready upon our arrival. Management said they will fix these issue and work strongly on improving these services. »

« For the price paid, the apartment was not ready for us to check in and we spent over an hour waiting for the cleaner to finish. The cleanliness wasn’t great either. There were no washing liquid and kitchen towels. The pillows and beddings looked like they were not washed either. The floors weren’t mopped as we could still see dirt on the tiles. »