Studio, 1 très grand lit king-size et 1 canapé-lit, Non-fumeurs.
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Avis sur Hampton Inn & Suites Detroit / Airport - Romulus

2.5 out of 5
Hampton Inn & Suites Detroit / Airport - Romulus
31700 Smith Road, Romulus, MI

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 682 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 225 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1001." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Rian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was good. Jeremy was very helpful.
Séjour de 1 nuit en mai 2024

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn Staff le 22 mai 2024
Thank you so much for rating your Hampton Inn Romulus Experience a perfect score! We love being the cleanest and friendliest hotel in the area so please come see us again soon!

10/10 Excellent

Aaron

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nicecrooms
Séjour de 1 nuit en mai 2024
Réponse de Niayla le 15 mai 2024
Thank you for you Review, we look forward to seeing you next time!

10/10 Excellent

Assefa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
From the time we checked in until we checked out everything was perfect more than we expected.
Séjour de 2 nuits en mai 2024
Réponse de Niayla le 15 mai 2024
Its great to hear that from the beginning to end of your stay we met your expectations, we strive to make our guest happy!

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GOOD
Séjour de 3 nuits en mai 2024
Réponse de Niayla le 14 mai 2024
Thank you for you Review! We are happy to hear that you enjoyed your stay with us, we hope to see you soon!

10/10 Excellent

BRADLEY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a large king suite on the 6th floor. Bed was comfortable and fresh. A bit of overhead airplane noise being in the flight path. Room was huge, clean and recently reappointed. Construction adhesives and new carpeting smell was still evident. Furniture is a bit too low end pedestrian grade for hotel wear and tear. It’s crisp modern boxy foam block shape will wilt quickly. Water was hot and abundant. Front desk staff on check-in was pleasant, friendly and efficient. Checkout had me on my way in a flash to catch the 5:15am shuttle. Best front end experience I have had in years. Good job with staff.
Séjour de 1 nuit en mai 2024
Réponse de Niayla le 14 mai 2024
Thank you for you Review! We take Pride in making your experience great. I'm happy to hear that you enjoyed your stay with us, we hope to see you soon!

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you are searching for a property near the airport, highly recommended!
Séjour de 1 nuit en mai 2024
Réponse de Niayla le 14 mai 2024
Thank you for you Review! We are happy to hear that you enjoyed your stay with us, we hope to see you soon!

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice & comfortable
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn Staff le 12 mai 2024
Thank you so much for giving you Hampton Inn Romulus Experience a perfect score.

10/10 Excellent

Howard, Okemos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a reservation for a room with accessibility. The initial room assigned to me was not. The desk clerk Jeremy was able to change it right away. Thanks!
Séjour de 1 nuit en mai 2024
Réponse de Hampton Inn Staff le 12 mai 2024
Thank you so much for giving you Hampton Inn Romulus Experience a perfect score. It is nice we have employees that care about your experience being excellent!

10/10 Excellent

Phillip, Naples

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very happy with the overall service. They even had a sister Hotel next-door that had dining… So great little area that was easy for me to get to the airport with their complementary shuttling.
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Staff le 1 mai 2024
Thank you so much for rating your Hampton Inn Romulus Experience a perfect score. We love to be the cleanest and friendliest hotel in the area. Please come back again soon!

10/10 Excellent

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was good for price last minute
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn Staff le 1 mai 2024
Thank you so much for rating your Hampton Inn Romulus Experience a perfect score. We love to be the cleanest and friendliest hotel in the area. Please come back again soon!

2/10 Horrible

Zuhair

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nasty
Séjour de 2 nuits en avril 2024
Réponse de Hampton Inn Romulus Staff le 23 avr. 2024
I appreciate you leaving a review with us, could you please reach out to the hotel as we would really like to hear about why you had the very rare experience with us.

10/10 Excellent

Kristen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeremy was wonderful checking us in. We had a very comfy bed and everything was great. We would definitely stay again. The only thing we had an issue with is by hooking through Expedia we couldn't take advantage of their super cheap park and fly options and when we tried to cancel and rebook it wouldn't refund us.
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Romulus Staff le 23 avr. 2024
Thank you so much for rating your Hampton Inn Romulus Experience a perfect score. All of us pride ourselves that we are the cleanest and friendliest hotel in the area and love to hear about your stay!

10/10 Excellent

Ronald

Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Staff le 12 mai 2024
Thank you so much for giving you Hampton Inn Romulus Experience a perfect score.

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is beautiful. Our room was huge, super clean, and the bed was comfy. Close to parking for the airport. Front desk staff (Lakeisha?)was very nice.
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Staff le 17 avr. 2024
Thank you so much for rating a perfect score to your Hampton Inn Experience! We love being the cleanest and friendliest hotel in the area!

10/10 Excellent

Hany

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet, excellent comfy bed
Séjour de 1 nuit en avril 2024
Réponse de Felicia GM le 15 avr. 2024
Thanks for the great score and wonderful comments!

10/10 Excellent

Salah

Voyage en famille
Everything is good
Séjour de 1 nuit en avril 2024
Réponse de Felicia GM le 15 avr. 2024
Thanks for the great stay and wonderful comments!

10/10 Excellent

Meilan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Free breakfast. Very convenient shuttle services.
Séjour de 1 nuit en avril 2024
Réponse de Felicia GM le 15 avr. 2024
Thanks for the great stay and wonderful comments!

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoy Hamptons, never been disappointed staying in one! The only downside to this one is GPS was off & it was difficult to find/get to, but that's not the hotel's fault!
Séjour de 1 nuit en avril 2024
Réponse de Felicia GM le 15 avr. 2024
Thanks for the great stay and wonderful comments!

6/10 Satisfaisant

Carmen

Very standard hotel but overpriced for what they offer, really. Walls are paper thin, I could actually hear, and understand, what the next door person was saying. Not ideal. Other than that it was fine.
Séjour de 1 nuit en avril 2024
Réponse de Felicia GM le 15 avr. 2024
We are sorry to hear of the issue that you had during your stay. We would have been more than happy to have moved your room for you. Please let us know next time if you return, we will get you a nice quiet room.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, convenient to the airport and the room was very nice and spacious.
Séjour de 1 nuit en avril 2024
Réponse de Your friendly Hampton Romulus Staff le 10 avr. 2024
So glad you loved your Hampton Inn Romulus Experience! Please come see us again soon!

10/10 Excellent

Joseph A

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice overall clean and comfortable. Nice breakfast too
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Romulus Staff le 8 avr. 2024
Thank you so much for the perfect score of your Hampton Inn Romulus Experience! We take great pride in being the cleanest and friendliest hotel in the area. Please come see us again soon!

10/10 Excellent

elizabeth

Voyage en famille
An easy late checkin, very friendly staff. Clean, quiet.
Séjour de 1 nuit en avril 2024
Réponse de Hampton Inn Romulus Staff le 8 avr. 2024
Thank you so much for the perfect score of your Hampton Inn Romulus Experience! We take great pride in being the cleanest and friendliest hotel in the area. Please come see us again soon!

10/10 Excellent

Lynne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice accommodations and convenient shuttle
Séjour de 1 nuit en mars 2024
Réponse de Felicia GM le 1 avr. 2024
Thank you for the wonderful score and comments. We appreciate your business and hope to see you again soon!

10/10 Excellent

Ashton

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
24 hour coffee and tea bar, hot tub, friendly staff and great breakfast
Séjour de 1 nuit en mars 2024
Réponse de Your Friendly Hampton Inn Romulus Staff le 31 mars 2024
Thank you so much for rating your Hampton Inn Romulus Experience a perfect score! We are so happy we had everything you wanted and you enjoyed your stay with us. Please come again soon!

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean spacious room. Airport shuttle was a bonus. Breakfast was good.
Séjour de 1 nuit en mars 2024
Réponse de Felicia GM le 30 mars 2024
Thanks for the amazing score and the great comments. We are happy you enjoyed your stay!

10/10 Excellent

Bennie Bernard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was excellent! We always enjoy our stay at Hampton Inn but this was our first time at the Detroit Airport location. Friendly and professional staff, good breakfast, convenient shuttle to and from the airport, quiet location, seamless check-in/check out.
Séjour de 2 nuits en mars 2024
Réponse de Your Friendly Hampton Inn Staff le 29 mars 2024
Thank you so much for rating your Hampton Inn Romulus experience a perfect score!! Please come see us again soon!

10/10 Excellent

Brandi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Your Friendly Hampton Inn Staff le 29 mars 2024
Thank you so much for rating your Hampton Inn Romulus experience a perfect score!! Please come see us again soon!

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms equiped with microwaves and refrigerators; no safe but overall excellent stay!
Séjour de 3 nuits en mars 2024
Réponse de Your friendly Hampton Inn Romulus Staff le 21 mars 2024
Thank you so much for the perfect rating of your Hampton Inn Detroit Airport Experience! We love being the cleanest and friendliest hotel in the area and are stocked for our guests! Please come see us again soon.

10/10 Excellent

Juan Luis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, secure.
Séjour de 1 nuit en mars 2024
Réponse de Friendly Hampton Inn Romulus Staff le 20 mars 2024
Thank you so much for rating the Detroit Airport Hampton Inn Experience! We love being the cleanest and friendliest hotel in the area and a safe place to travel for you and your family. Please come see us again soon!

10/10 Excellent

Carol

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean. The desk staff were very professional. The room was clean. Beds were comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Friendly Hampton Staff le 19 mars 2024
Thank you so much for sharing your Hampton Inn Airport Experience!!! We pride ourselves on being the cleanest and friendliest in the area so I am so happy to hear about your stay. Please come see us again soon.

10/10 Excellent

Michal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like this location’s condition and staff. Good breakfast options, dining area always is being cleaned
Séjour de 4 nuits en mars 2024
Réponse de Felicia GM le 18 mars 2024
Thank you for the wonderful score! We are happy you enjoyed your stay.

2/10 Horrible

Sherry

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was close to my families home.
Séjour de 3 nuits en mars 2024
Réponse de Felicia GM le 18 mars 2024
Oh no - looks like you did not enjoy your stay at the hotel. We hope whatever issues you experienced you reported them to the staff as we would like to help you while you are with us! If it was something we could not fix, we do apologize for any inconvenience.

8/10 Bien

Netria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Felicia Nguyen GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Jeffrey

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed was very comfortable
Séjour de 1 nuit en mars 2024
Réponse de GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Shakyra

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Would stay again
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was greeted and treated with respect, something that lacks this day and age. Our stay was very pleasant and relaxing. Thank you
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Monica

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice stay
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

yoshimasa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
just good.
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Donna

Les points forts : Équipements
Love the Hampton inn
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The property was clean and modernized with friendly and helpful staff.
Séjour de 1 nuit en février 2024
Réponse de GM le 12 mars 2024
Felicia Nguyen

10/10 Excellent

Lynn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place, great stay.
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

8/10 Bien

Jeannine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Yoslay Báez

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is quiet and close to the airport
Séjour de 2 nuits en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Michael, Middleville

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great room. Clean with easy check in and out.
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 12 mars 2024
Thank you for taking the time out to give us such an excellent score! We love making our guest happy!

10/10 Excellent

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. Staff was courteous. Easy to book.
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 8 févr. 2024
Thank you for the amazing review. We appreciate your business and hope to see you again!

10/10 Excellent

Gretchen

Voyage en couple
Close to the airport
Séjour de 1 nuit en février 2024
Réponse de Felicia GM le 8 févr. 2024
Thank you for the amazing review. We appreciate your business and hope to see you again!