Hôtel Domaines des Caraïbes, Portmore

« Horrible customer service. The staff, management, and owner were all arrogant and unprofessional. The overall experience was very disappointing, and I would not recommend this business based on how customers are treated. »

« The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it. »

« The property was clean The house keeper was curious and helpful. The property is more like a bed and breakfast place in my opinion. It gives a homey vibe. I felt safe there. The breakfast was ok. Most mornings items on the menu were not available the shared living space was very hot. The shower area had a funny smell. Overall I enjoyed my stay there »

« Water was unavailable on multiple days and was unable to get in contact with ground man to turn on back up system. Unit is extremely hot and ac wasn’t powerful enough. »

« Une perle au milieu de la jungle pour découvrir les montagnes et le café ! Attention les derniers metres pour accéder à cette bulle verte sont une piste ! »

« Bof, simpa mais pour le prix excessif »

« Hotel avec beaucoup de Potentiel mais malheureusement reste sur ses acquis et surf sur son gros avantage "la localisation" Si on rajoute la disposition des chambres ont a fait le tour des avantages. Pour le reste... Rien ne va, sur 8 jours nous avons eu le ménage qu'une fois...nous avons du quémander à plusieurs reprises des changements de serviette et produits d'hygiène (à minima) . La tuyauterie qui ronfle toutes les 2min Le wifi est quasiment inexistant... La piscine était out of service sur...

« The home was authentic Jamaican, gated and secure. I arrived late in the day with an emerging dental emergency. The next morning this required immediate attention. The Hostess Tamara walked with me to a nearby Dental Centre to be successfully treated. As I returned and departed for the International Airport, the host Shane taxied me to the airport for a flat $25 rate as advertised, (airport taxis were asking for $35-$45 for the same transport.) The hosts were welcoming, attentive and gracious....

« Propre sur calme bon petit déjeuner on est resté une nuit avant de partir Accueil agréable »

« I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

« When I took a taxi and reached the Pogas suites for check in There was nobody and I called the owner he said the property is under renovation and I asked for refund he told me contact to the Expedia . I paid the extra for the another to stay and find a room. Please kindly refund my amount. Thanks. »

« What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place. »