Façade de l’hébergement - soirée/nuit

Avis sur Summer Lodge Country House Hotel

5 out of 5
Summer Lodge Country House Hotel
9 Forestreet, Evershot, Dorchester, England

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 88 avis sur 97." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 97." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 97." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 97." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 97." "

10/10

Propreté

10/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

eliana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Io e mio marito abbiamo soggiornato in questo hotel per due notti per festeggiare il nostro anniversario in anticipo. Il personale è gentile e professionale, ci hanno trattato con molto riguardo facendoci sentire coccolati. La struttura è bellissima, soprattutto il giardino e la terrace. Le stanze sono arredate con cura, ci hanno anche offerto una stanza superiore senza supplemento perché avevano appena avuto una disdetta. Un soggiorno meraviglioso, spero di poter tornare.
Séjour de 2 nuits en mai 2024
Réponse de Ziga le 27 mai 2024
Gentile Eliana,Vi ringraziamo per il suo splendido commento.Speriamo di darle presto nuovamente il benvenuto nel nostro hotel.Cordiali saluti,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

Piotr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good but can be better 🙂
Very nice place to visit, warm and stylish with wonderful food and service. Place where you can relax and enjoy a peaceful countryside life. Cottage room are very nice with own fire plce and comfy bed but smells old and damp would be nice to have some better ventilation there. Same as swimming pool and jacuzzi nice pool but very shallow, once you in jacuzzi is hard to breathe due to chlorine and bad ventilation. Pet friendly but if you with a pet you have only option to stay in the cottage rather than main hotel.
Séjour de 1 nuit en février 2024
Réponse de Ziga le 25 févr. 2024
Dea Piotr,Thank you for your 10 out of 10 review.It is good to hear that enjoyed our service and that you were able to relax in our tranquil peace of Dorset.I have passed on your note to our management regarding the ventilation.We have half of our rooms dog friendly, as we need to ensure that we have availability for guests that have severe allergies; the only pet free building that has pet free rooms is our Main House that has 10 out of our 25 bedrooms.I hope we will have the opportunity to welcome you back to your home away from home in Dorset.Kind regards,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Équipements
This hotel completely exceeded our expectations. We love this place. Every little detail is looked into and the final result is just incredible. We will definitely be returning. Fabulous and friendly staff where literally NOTHING is too much trouble, rooms clean and gorgeous and food, tasty and beautifully presented. There is literally nothing that you can criticise about this hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Sinead le 1 janv. 2024
Dear Michael, Thank you so much for your 5/5 review of Summer Lodge. We are very happy you enjoyed your stay with us! We look forward to seeing you again soon. Kind Regards, Sinead Laffey, Front Office Manager

10/10 Excellent

P

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Ziga le 9 sept. 2023
Dear P,Thank you for your 10 out of 10 review.I hope we will be able to welcome you back through our doors in the near future.Kind regards,Ziga DobnikAssistant Front Office Manager

2/10 Horrible

Marina

Voyage en couple
Séjour de 2 nuits en juin 2023
Réponse de Ziga le 12 juil. 2023
Dear Marina,Thank you for your stay.If I can kindly ask you to contact us directly to talk about your stay, as we always strive to make all of our guests stay as enjoyably as possible.Kind regards,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

Hardip

Séjour de 3 nuits en juin 2023
Réponse de Sinead le 25 juil. 2023
Dear Hardip, Thank you very much for your 5 star review of Summer Lodge. We hope to welcome you back again in the near future. Kind Regards, Sinead Laffey, Reception Manager

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely stay
Lovely relaxing peaceful stay in lovely grounds and excellent service.
Séjour de 2 nuits en juin 2023
Réponse de Reception Manager le 13 juin 2023
Dear Brian, Thank you very much for your 10/10 review of summer Lodge. We are very happy that you enjoyed your stay with us and had a lovely relaxing anniversary. We hope to welcome you back in the not too distant future. Kind Regards, Sinead Laffey

10/10 Excellent

Tanusha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing 😍
It was an amazing weekend. This was going to be a solo trip, but then a friend joined me at the last minute. They were so accommodating. It surpassed all expectations. The staff was so friendly and helpful. The location is in the middle of nowhere, so there’s nothing to do around the property. But, it’s perfect to completely disconnect from the world. Close to Jurassic Coast. Would definitely book again!
Séjour de 2 nuits en mai 2023
Réponse de Reception Manager le 16 mai 2023
Dear Tanusha, Thank you for your lovely review of Summer Lodge. We are so happy that you enjoyed your stay with us, I will pass on your lovely words to the whole team. We hope to welcome you back again in the near future! Kind Regards, Sinead Laffey

10/10 Excellent

DJ

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Bea Kaczynska, Front Office Manager le 14 mars 2023
Dear DJ, thank you so much for leaving a 10/10 review of Summer Lodge! We do hope that you will return to stay again! Warmest regards!

10/10 Excellent

Revolut

Les points forts : Propreté et personnel et service
The bathroom is freezing…. Except that the hotel is lovely
Séjour de 1 nuit en décembre 2022
Réponse de Ziga le 30 déc. 2022
Good evening,Thank you for your feedback, and we are happy to hear that you found our hotel lovely.Thank you for letting us know about the bathroom, our maintenance team will look into the heating system.Kind regards,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, in a lovely Dorset village
Séjour de 2 nuits en novembre 2022
Réponse de Ziga le 24 nov. 2022
Dear Sarah,Thank you for your 5 out of 5 review.It was absolute pleasure having you as our guest at our hotel.We are hoping that we will have opportunity to welcome you back to your new home away from home in Dorset.Kind regards,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

Khalid, Doha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en août 2022
Réponse de Ziga Dobnik le 27 août 2022
Dear Khalid, Thank you so much for your 5/5 review! We are glad you enjoyed your stay with us. We hope to welcome you back again to Summer Lodge.Kind Regards,Ziga DobnikAssistant Front Office Manager

10/10 Excellent

David

Séjour de 1 nuit en août 2022
Réponse de Bea Kaczynska Front Office Manager le 8 août 2022
Dear David, Thank you so much for leaving a 10/10 review of Summer Lodge! We do hope that you will return to stay again soon! Warmest regards,

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great food and staff. Always made to feel valued when you stay at Summer Lodge
Séjour de 1 nuit en avril 2022
Réponse de Bea le 27 avr. 2022
Dear Sharon, thank you so much for leaving a 10/10 review of Summer Lodge! We are delighted to hear that you enjoyed the excellent cuisine and that you thought the staff were great. I will pass your feedback on to the rest of the team. Warmest regards, Bea Kaczynska Front Office Manager

8/10 Bien

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
OVERPRICED
The staff were amazing , room very small & bathroom even smaller no full size bath , only 1 chair in room , plugs in wardrobe & not beside the bed , breakfast was amazing quality & service , disappointed with the spa not being within the hotel so you had to walk through the car park & up to it , so no wearing slippers & robes to get to it , also the size of the changing rooms were tiny with only 1 changing room , sauna only big enough for 2 people , pool was great & jacuzzi, but that’s because it was only my husband & another couple , wouldn’t like to be there when busy . For £650 for 2 nights with breakfast felt it was not worth the money and have stayed in a lot cheaper hotels with better rooms & facilities
Séjour de 2 nuits en mars 2022
Réponse de Bea le 7 mars 2022
Dear Sue, thank you very much for staying at Summer Lodge and taking the time to review our hotel. We are thrilled you found our staff and breakfast amazing! Thank you for your feedback about the room and spa - I will certainly share this with our General Managers. I do hope that you will consider visiting us again in the future so we might have an opportunity to restore your faith in Summer Lodge, maybe we can look at booking you a larger room as we have ten different room categories which vary in size. Warmest wishes, Bea Kaczynska, Front Office Manager

10/10 Excellent

D

Séjour de 2 nuits en février 2022
Réponse de Ziga le 15 févr. 2022
Dear D, Thank you for your 10 out of 10 review. We are happy to know that you enjoyed your stay at Summer Lodge. We hope we will have the pleasure of welcoming you back to Summer Lodge soon. Kind regards, Ziga Dobnik Assistant Front Office Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Bea le 14 févr. 2022
Dear James, thank you so much for leaving a 10/10 review of Summer Lodge! We do hope that you will return to stay again soon! Warmest regards, Bea Kaczynska Front Office Manager

10/10 Excellent

S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend break
Lovely location. Nice hotel with comfortable rooms. Food and service outstanding.
Séjour de 2 nuits en décembre 2021
Réponse de Sinead le 7 déc. 2021
Thank you very much for your kind review. We are trilled that you enjoyed your stay at Summer Lodge and we hope to welcome you back soon. Kind Regards, Sinead Laffey, Reception Manager

10/10 Excellent

Emma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice place to stay we really enjoyed our selfs. Everything is expensive but these types of hotels are a treat for us and I found it worth the extra !, By far one of out good 3 hotels to stay at.
Séjour de 1 nuit en novembre 2021
Réponse de Sinead le 26 nov. 2021
Dear Emma, Thank you so much for leaving a 5 star review. We are so happy you enjoyed your stay with us and we really hope to see you back to Summer Lodge in the future. Warmest Regards, Sinead Laffey, Reception manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend Break in October
Lovely weekend break - friendly attentive staff, great food, good wine and a nice room in one of the edge of site cottages complete with a working fireplace and a huge copper tub in the bathroom. Made good use of the spa facilities. I am sure we will stay here again.
Séjour de 2 nuits en octobre 2021
Réponse de Sinead Laffey, Reception manager le 18 oct. 2021
Dear James, Thank you for leaving a 10/10 review at Summer Lodge. We are so delighted that you enjoyed your stay with us and that all the staff were so friendly. We hope to welcome you back in the near future to enjoy another bath in our wonderful copper tub. Kind Regards,

8/10 Bien

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Most enjoyable stay
Had a 2 night relaxing stay. Were a few problems with original room we booked. This was quickly resolved. Bea was extremely professional and helpful in all matters. Breakfast and dinner was excellent. All staff very friendly and most helpful. We felt ‘cosseted’. Gardens beautiful and relaxing. Spa land pool looked lovely although did not use.
Séjour de 2 nuits en septembre 2021
Réponse de Ziga le 25 sept. 2021
Dear Judith, Thank you for leaving a review of Summer Lodge. We are glad to hear that you enjoyed your relaxing stay with us and that we were able resolve any inconvenience quickly. Our staff will be most pleased to hear that they left a good impression. We look forward to welcoming you back to Summer Lodge soon! Warmest wishes, Ziga Dobnik Assistant Front Office Manager

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Summer Lodge Review 25-27 Aug 21
Superb - only improvement required is poor drainage with en-suite sink and bathroom very dated in design and decor. Needs modernising. Noticed that majority of clientele quite elderly, would be beneficial to have tiled walk in showers. Everything else really good and we thoroughly enjoyed our two night stay.
Séjour de 2 nuits en août 2021
Réponse de Ziga le 29 août 2021
Dear Jim thank you so much for leaving a 10/10 review of Summer Lodge! We are so delighted that you found your stay superb. We are most welcome for your feedback and we informed our maintenance department to look at the drainage. I'm so sorry to hear that the bathroom was not to your liking - all our rooms are decorated individually and are all completely different - if you decide to return to Summer Lodge we will ensure you are allocated a room with a bathroom to your liking. We hope to welcome you back to the hotel soon. Kind regards, Ziga Dobnik Assistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic service, as always. Nothing was too much trouble and the food was excellent
Séjour de 2 nuits en juillet 2021
Réponse de Ziga le 5 juil. 2021
Thank you for you 5 out of 5 review. I am glad to hear that you enjoyed your stay with us and that you found our service fantastic. We hope that we will welcome you back to Summer Lodge soon. Kind Regards, Ziga Dobnik front Office Supervisor

10/10 Excellent

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place to stay
We had an amazing stay it’s such a beautiful old home which has been converted with much love and care The staff were amazing and couldn’t do enough for us Would highly recommend
Séjour de 1 nuit en juin 2021
Réponse de Ziga le 20 juin 2021
Thank you so much for leaving such a fantastic review of Summer Lodge! We are delighted to hear you enjoyed your stay and found the staff very attentive. We hope to welcome you back to the hotel soon! Kind Regards, Ziga Dobnik Front Office Supervisor

10/10 Excellent

marlon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Truly 5 star hotel.
So impressed with this hotel. From the welcome to the goodbye, the highest standards, at all times. Friendly, polite and professional staff. The room.was clean and well.presented, with full range of refreshments. We are a newly married couple. Arrived, to champagne in ice bucket and card, congratulating us on getting married. Restaurant food was woderful, well presented and generous. Impressed with attention to detail. My sunday newspaper was in a bag , on our room door handle. Forgot i ordered it! Impressed with this. The grounds were beautifully presented. The environment was peaceful. Came back feeling well rested and refreshed. Definitely staying next summer. A 5 star hotel worthy of 6 stars!
Séjour de 7 nuits en octobre 2020
Réponse de Bea le 3 nov. 2020
Dear Marlon, thank you so much for leaving a 10/10 review of Summer Lodge! We are so delighted that you found the staff friendly yet professional and the surroundings peaceful. Warm regards, Bea Kaczynska, Front Office Manager

10/10 Excellent

Brunt, Berkshire UK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a quintessential English country house hotel. The staff were 10/10, very professional and friendly. My wife and I have travelled the world and stayed at some of the finest hotels, Summer Lodge is up there for its unique portrayal of English tradition mixed with the finest food. The dinner was absolutely fabulous and ranked along with our experience on the Orient Express ( French Train) as the finest meal we had ever eaten. Tucked away in Hardy’s beautiful county of Dorset this is a must go hotel for a relaxing break. Prices are very reasonable and there are offers available that make this a very attractive venue for a short break. Food, service and location will all score top marks. I particularly recall a young French female waitress who was outstanding in her manner and service. Not our first visit but the food was without doubt the best so far, always first class but this time a class above the rest. The beef just sublime!!!!
Séjour de 1 nuit en octobre 2020
Réponse de Alex & Jack le 20 oct. 2020
Dear Mr and Mrs Brunt Thank you so much for your fantastic review, we are so pleased you enjoyed such a brilliant stay. Thank you for your high praise of both the food and the service and it was our pleasure to have you both here and we look forward to seeing you again soon. Kind regards, Jack, Alex and the Summer Lodge Team

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de Ziga le 19 oct. 2020
Dear Eric, Thank you for your brilliant review of 10 out of 10. We are happy that you stayed with us and we are hoping to have an opportunity to welcome you back to our hotel soon. Kind regards, Ziga dobnik Reception

10/10 Excellent

Shaun, Somerset

Voyage en couple
Les points forts : Propreté et personnel et service
Absolutely amazing. Always wanting to help and the food was second to none
Séjour de 1 nuit en octobre 2020
Réponse de Bea Kaczynska, Front Office Manager le 4 oct. 2020
Dear Shaun, thank you so much for leaving a 5/5 review of Summer Lodge! We are so delighted that you found our food second to none. We do hope that you will return to stay again soon! Warmest regards

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
100%
Absolutely first class. The house and gardens were lovely and the staff excellent.
Séjour de 3 nuits en septembre 2020
Réponse de Ziga Dobnik le 20 sept. 2020
Dear Anthony, Thank you for your kind review, we are definitely proud of our gardens and especially our staff who are the heart of our hotel. Hopefully we will be able to welcome you back to our hotel soon. Warm regards,

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2020
Réponse de Jerome Ohlmann le 18 août 2020
Dear David, thank you so much for leaving a 10/10 review of Summer Lodge! We hope to welcome you back to Summer Lodge soon! Warm regards, Jerome Ohlmann, Front Office Supervisor

10/10 Excellent

J'aime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Bea - Front Office Manager le 10 mars 2020
Dear J'aime, thank you so much for leaving a 10/10 review of Summer Lodge! We hope to welcome you back to Summer Lodge soon! Warm regards, Bea Kaczynska, Front Office Manager

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend getaway
We had a wonderful weekend getaway. The staff were extremely helpful and friendly without being overbearing. The setting was beautiful, the food was excellent, the village was lovely and the local pub was also great.
Séjour de 2 nuits en février 2020
Réponse de Ziga le 3 mars 2020
Dear Susan, Thank you so much for leaving such a brilliant review of Summer Lodge. We are delighted to hear that you thought the staff were extremely helpful and friendly and that the food was excellent. We do hope to welcome you back to Summer Lodge during your next visit to Dorset! Warmest regards, Ziga Dobnik Reception

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Jeni le 16 nov. 2019
Dear Stephen, Thank you so much for leaving a 10/10 review of Summer Lodge! We are delighted you enjoyed your stay and look forward to welcoming you back to Summer Lodge soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
Grounds of house lovely and rooms were really nice, clean and very comfortable.
Séjour de 2 nuits en novembre 2019
Réponse de Bea le 4 nov. 2019
Thank you very much for your staying with us. We are glad you found the grounds lovely, rooms nice, clean and comfortable. We hope to have the pleasure to welcome you back to Summer Lodge Hotel, your home away from home, in the near future. Warmest wishes,

10/10 Excellent

mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just a treat!
What a delightful, comfortable and relaxing stay. Arrived to an upgrade. The service was possibly the best we’ve experienced to date. Incredibly attentive and efficient. Room was beautiful, bed soft and lovely. Can’t wait to return. Village is idle for a weekend of walking, lovely pub a few meters down the road. Would highly recommend.
Séjour de 1 nuit en octobre 2019
Réponse de Jeni, Reception Manager le 13 oct. 2019
Dear Mark, Thank you so much for leaving a 10/10 review of Summer Lodge! We are absolutely thrilled you thought the service was the best you have ever received and that you enjoyed your stay in Evershot. We look forward to welcoming you back to the hotel next time!

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Jeni le 8 oct. 2019
Thank you so much for rating Summer Lodge 8 out of 10! We are so pleased you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Spa was wonderful and the breakfast staff were fabulous. Our bathroom was badly designed however and you had to sit at an angle because space was tight and on top of the heated towel rail. There were also wall to wall mirrors which is a bit disconcerting when sitting on the loo or trying to avoid your own image!!
Séjour de 3 nuits en septembre 2019
Réponse de Jeni le 12 sept. 2019
Thank you so much for taking the time to review Summer Lodge. We are delighted to hear that you thought the spa was wonderful and the breakfast team was fabulous! I will certainly pass on your kind words to them. I'm so sorry to hear that the bathroom was not to your liking - all our rooms are decorated individually and are all completely different - if you decide to return to Summer Lodge we will ensure you are allocated a more spacious bathroom, with less mirrors. Thank you once again for your review. Warmest regards, Jeni

8/10 Bien

Dani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Step back in time and relax.
Well run hotel. Quaint and dated but very much in keeping with its surroundings. The hotel’s charm and USP relies on the personal touch and this is done exceptionally well. Beautiful grounds, very well maintained. Breakfast was excellent as was afternoon tea. Well stocked bar with a multitude of whiskies and malts. What really stood out was the diligence of all the staff and their attentive yet unobtrusive service. Breakfasts when busy was a little slow but to be honest there was no need to rush. Thanks to all the staff for a lovely weekend.
Séjour de 2 nuits en août 2019
Réponse de Ziga, Reception le 27 août 2019
Dear Dani, Thank you very much for your brilliant review of our hotel. We are glad you found the grounds beautiful, breakfast and Afternoon Tea excellent. We hope to have the pleasure welcome you back to Summer Lodge Hotel, your home away from home, in the near future. Warmest wishes,

8/10 Bien

Udo Gerd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stately and relaxing
Set in beautiful gardens, in a picturesque village, and exuding relaxation and enjoyment from every brick! The room (we took advantage of a cancellation so had the most expensive suite) was sumptuous. The service was attentive without being overbearing, and expert. Fabulous facilities - the spa worth a mention, and the huge range of drinks at the bar.... Only VERY slight letdown was the evening meal. We dined at the hotel, and chose from an impressive menu. When it arrived it was a little....'nouvelle cuisine' - small portions artistically presented. Something that Mossiman pioneered and I'd hoped had disappeared..... To be frank after a hard day and a long drive we needed something a little heartier. Wine was excellent, sommelier was expert. Breakfast served in the conservatory was pretty good - maybe the buffet was a little sparse but this may have been down to the number of guests staying, some of the items didn't seem to be available. My smoked salmon on sourgough was a little sparse - one egg, small dollop of smashed avocado going brown at the edges, one small slice of salmon, one small slice of bread. My partner did better with a heartier Eggs Benedict, and certainly those who plumped for full English seemed well served. Overall though, a memorable stay, relaxing, and YES, I would go back....!
Séjour de 1 nuit en août 2019
Réponse de Jeni, Reception Manager le 23 août 2019
Dear Mr Gerd, Thank you very much for your review of Summer Lodge. We are delighted to hear that you enjoyed so many aspects of your stay, including the room, the spa, the gardens and the impressive bar menu. We are also thrilled that you thought the service was attentive and you found our Sommelier to be an expert - I will certainly pass on your high praise to the rest of the team. We are so sorry to hear that you found the portions at dinner and breakfast too small - we would have been more than happy to serve an extra side dish to make your meal more satisfying. I have updated your notes so that if you do choose to return to stay at Summer Lodge, we will ensure you receive larger portions on your next visit. Thank you once again for your feedback and we hope to have the opportunity to welcome you back to the hotel soon.

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel. Restaurant & spa
Wonderful hotel, restaurant, spa. Great service, location, gardens, spa.
Séjour de 3 nuits en juillet 2019
Réponse de Bea Kaczynska, Front Office Manager le 23 juil. 2019
Dear Anne, Thank you very much for taking the time to review Summer Lodge. We are thrilled you found the hotel wonderful, and thought the service, location, gardens and the spa were great! We look forward to welcoming you back to Summer Lodge soon!

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
25th Wedding Anniversary
Beautiful hotel. Service was fantastic, staff very helpful and friendly and could not do enough for you. The only criticism I would have is that the pool seemed to have quite a few flies in it. Overall our stay was relaxing and the setting was stunning, a real hidden gem.
Séjour de 3 nuits en juillet 2019
Réponse de Bea le 14 juil. 2019
Dear Susan, Thank you so much for posting such a lovely review. Please accept my apologies for the flies in the pool; I will speak to the team to make sure it never happens again. I am delighted that your stay was relaxing and you found the setting stunning. Hope to have the pleasure of welcoming you back to Summer Lodge in the not too distant future. Warmest wishes, Bea Kaczynska, Front Office Manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2019
Réponse de Jeni O' Connor le 9 juil. 2019
Thank you so much for leaving a 5* review of Summer Lodge!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and relaxing in a lovely location. So cosy with its luxurious furnishings and padded fabric walls. Service second to none. Would have liked some background music in the lounge and restaurant to create more atmosphere. Lovely pub nearby for an alternative meal to the hotel. Had an amazing facial at the spa. Was our second visit and will go again.
Séjour de 2 nuits en mai 2019
Réponse de Jeni O' Connor, Reception Manager le 4 juin 2019
Thank you very much for taking the time to review Summer Lodge. We are thrilled you found the hotel quiet and relaxing, and thought the service was excellent! Thank you for your feedback about having some background music in the lounge and restaurant - I will certainly share this with our General Managers. We are also delighted to hear that you enjoyed our sister property, the Acorn Inn, and had an amazing treatment at the Spa. We look forward to welcoming you back to Summer Lodge soon!

10/10 Excellent

Carsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely fantastic experience food was amazing s
It was Absolutely fantastic experience food was amazing service was the best absolutely loved it
Séjour de 1 nuit en juin 2019
Réponse de Jeni O' Connor, Reception Manager le 4 juin 2019
Dear Carsten, Thank you so much for your excellent review of Summer Lodge. We are delighted you enjoyed the food and service - I will pass your comments onto the rest of the team! Warmest regards, Jeni

10/10 Excellent

List

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our favourite
Everything outstanding - room, breakfast, dinner, service. By far our best hotel on our trip to Cornwall!
Séjour de 1 nuit en mai 2019
Réponse de Jeni O' Connor, Reception Manager le 31 mai 2019
Thank you so much for your review of Summer Lodge! We are delighted to hear you enjoyed your stay and thought everything was outstanding. We will look forward to welcoming you back to Summer Lodge again in the future.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for 2 nights on our trip around North Devon and Dorset, from the moment we arrived the staff were very attentive and couldn't do enough for us. The food, from the cooked to order breakfast until our evening meal was second to none. My wife used the heated pool several times and commented how nice it was.
Séjour de 2 nuits en mai 2019
Réponse de Jeni O' Connor, Reception Manager le 21 mai 2019
Thank you so much for leaving such a fantastic review of Summer Lodge! We are delighted to hear you enjoyed the food and found the staff very attentive. We hope to welcome you back to the hotel soon!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Summer Lodge was absolutely wonderful!!! A rejuvenating and refreshing experience as only you would expect from a Red Carnation Hotel. The hotel was gorgeous, the setting to die for, and the staff was superb! There is so much to do in the area we simply did not have enough time to see everything we wanted to which is a wonderful reason to go back again and again. Zoe and Marek took such great care of us every morning during breakfast (which was delicious) and Petr's welcome was simply the best! He was so sweet and helpful and made us feel so at home. Thank you Petr for making my husband, myself, and my girls feel so special!! We look forward to visiting again soon!! Summer Lodge is simply the best...our only regret was not being able to stay longer...3 nights was not enough!! And afternoon tea is an absolute must (and Maxime was so great and made our tea experience even better)!! Thank you Summer Lodge for a truly wonderful experience and cannot wait to come back!!
Séjour de 3 nuits en avril 2019
Réponse de Jeni, Reception Manager le 30 avr. 2019
Thank you so much for leaving such a wonderful review of Summer Lodge! We are delighted to hear that you enjoyed your stay with us and that Zoe, Marek, Petr and Maxime in particular looked after you whilst you were here. We very much look forward to welcoming you and your family back to Summer Lodge soon.

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
absolute perfection. from A to Z. Spa area is beautiful and has sauna and pool.
Séjour de 1 nuit en février 2019
Réponse de Jeni le 30 avr. 2019
Dear Alexandre, Thank you so much for taking the time to review Summer Lodge. We are delighted to hear that you enjoyed the spa facilities so much and we look forward to welcoming you back to Summer Lodge in the future. Warm regards, Jeni, Reception Manager

10/10 Excellent

Iain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An ideal Dorset retreat
Summer Lodge is a beautiful hotel in an idyllic location. Luxury comes at a price but it’s a price worth paying. The food is superb and not to be missed.
Séjour de 2 nuits en avril 2019
Réponse de Jeni le 21 avr. 2019
Dear Iain, Thank you so much for your kind review of Summer Lodge! We are delighted you enjoyed the food and idyllic location. We look forward to welcoming you back to Summer Lodge soon! Warm regards, Jeni O' Connor, Reception Manager

8/10 Bien

Voyageur vérifié

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
All the staff at the hotel were very friendly and helpful. The hotel accepts dogs and were made to feel very welcome with beds, dog bowls towels and treats provided. There was even a dog food menu! The dog friendly room I was allocated was one of the cottages slightly away from the main building - but what an amazing room with a small seating area and open fire already lit when I arrived . The hotel has a whiskey lounge with a comprehensive international menu and the food at dinner was excellent. The decor in the hotel was dated and looked tired in places, especially in the spa area but That didn’t detract from a wonderful massage.
Séjour de 1 nuit en mars 2019
Réponse de Jeni - Reception Manager le 30 mars 2019
Thank you so much for taking the time to review Summer Lodge! We are delighted to hear you loved the room, the food at dinner and the massage. I'm so happy to hear that you found the staff helpful and friendly and I will pass on your kind words to the team. We look forward to welcoming you back to Summer Lodge soon. Warmest regards, Jeni, Reception Manager