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Avis sur Marbella Holiday Homes

Marbella Holiday Homes
Al Jaddaf, Dubai, Dubai

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 6." "

7,4/10

Propreté

3,0/10

Personnel et service

10/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

ALICE

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Wing Sze Abby

Voyage en groupe
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Farid

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice property. It will be even better once the roads are paved around the area.
Séjour de 5 nuits en mars 2022
Réponse de WM le 29 mars 2022
I am most delighted to read your comprehension on the services and facilities rendered by the associates at the Marbella Holiday Homes. I have shared your words of appreciation with the team, and they were extremely happy to hear from you. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. Thanking you and assuring you of our best attention at all times. Best regards, Malik Waseem

4/10 Médiocre

Afolabi

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Extremely Disappointing Stay
Not that pleasant. Almost impossible to locate by all taxis. Be prepared to spend a fortune on transportation as metered Taxis will certainly spend more time locating the hotel hence you pay almost double or more. Even though it is supposedly close to the creek metro station, being in a construction area means you will need to walk in dust for almost 30 minutes if you try anything other than metered taxi to get out and about. Got charged an additional $600 Dirham for day 1 even though I fully prepaid and arrived around 1am for check in. My reservation confirmation clearly stated checkin was 24hrs and checkout was 11am. Not fully transparent there. TV was terrible, hardly any picture from cable service. Central AC/Heater not working as expected throughout our stay. Technicians could not fix. You cannot raise temp if the room is cold. No room cleaning service so you are stuck with dirt for your entire stay. Staff were friendly though. Reservation shows breakfast included but they denied that and so no breakfast was provided. Worst of all, no restaurants in the area or vicinity so be prepared for long drive to nearest mall or restaurants or order delivery.
Try raising temp up if you are cold, good luck with that. Rather than heat up the rooms, it actually becomes cooler.
This is the best picture you get from their tv service.
Séjour de 6 nuits en décembre 2019

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2019
Réponse de Marbella Hotel le 10 oct. 2019
Dear Sir/Madam Thank you for your feedback, the road heading to the hotel in near future the road and trnasport authority will get it done.. i am extremely sorry for the inconvenience and the major draw back for your stay, Hope to see you soon..