Tonko (our host) and his wife Tanja could not have been more welcoming. From email on first booking to introduce themselves, video of apartment, arranging pickup at airport, welcoming us at gate, carrying suitcases to apartment, welcome glass of wine on balcony overlooking the amazing view while he went through everything we needed to know about the apartment, where best to eat, how to access the city and arranged a personal guide for the following day (Natasha). Natasha met us at the apartment and from the walk down to the city until she left us at Onofrio's fountain it was hugely informative and away from the busy cruise ship tours (not too mention the hints and tips on where to eat and visit). Then to cap it all on our last evening, Tanja had prepared a light supper for us (complete with bottle of local wine) on our balcony to watch the sunset and Tonko took us to the airport the following morning. The welcome we received made our trip even more special.