8/10 – Gut
Kevin H., Oakland
26. Aug. 2025
Gut: Sauberkeit
Not great, but good overall.Overall, it was a nice place to stay. And it could use some improvements.There isn't sufficient lighting in the second BR. It was an issue at night, and we had to make do with the relatively dim lamps they had.They asked us to watch a video tutorial on how to use the confusing light switches, because there's a 'master' switch in each room. Not how I want to spend my vacation, personally.The door to the balcony off the main BR doesn't work. We had to just leave it alone and not use it.The first morning we were there, we woke up with no electricity. I had to drive away from the property to get enough signal to communicate with the property manager. Again, not how we wanted to spend our vacation. By the time he got back to me, the electricity was back on (thankfully! But after several hrs). The property manager, (in a nice tone), basically told us "oh well, you deal with it." IMO, that's not a reasonable response when we're paying to be somewhere, but we can't turn on the lights, charge devices, use appliances, don't know if there's enough hot water, and have to leave the property. Not the owner's or PM's fault, but they also could have offered a credit or SOMETHING. We spent several hours trying to figure out what to do. Not to sound whiny, because sh*t happens, but should it be on us, as the vacationing, paying guests to figure it all out? We didn't think so. A credit of some sort would have been a reasonable consideration, IMO.
Kevin H.
Aufenthalt von 3 Nächten im August 2025