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Avis sur ibis budget Dundee Camperdown

2.5 out of 5
ibis budget Dundee Camperdown
Kingsway, Dundee, Scotland

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 74 avis sur 171." "
Note des voyageurs de 8 (Bien), d’après 59 avis sur 171." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 171." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 171." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 171." "

8,0/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Bruno

Voyage en groupe
Les points forts : Propreté et personnel et service
Bien pour une nuit
Séjour de 1 nuit en juin 2023
Réponse de Lynne team leader le 6 juil. 2023
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you in the future.Many thanks .

10/10 Excellent

Virginie

Séjour de 1 nuit en avril 2023
Réponse de Emma le 17 avr. 2023
Thank you for your review!

8/10 Bien

Brienna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was spacious and the bed was comfy. I really like the complimentary tea and coffee in the room as well. There’s a subway on the property but not a lot of other dining options nearby.
Séjour de 1 nuit en mai 2024

10/10 Excellent

DAVID, CARLISLE

Les points forts : Propreté et personnel et service
excellent value and quiet room
Séjour de 2 nuits en mars 2024

10/10 Excellent

Archibald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel
Séjour de 1 nuit en mars 2024

8/10 Bien

Alex

Séjour de 2 nuits en février 2024

8/10 Bien

George

Séjour de 1 nuit en février 2024

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well Worth It!
It was everything we needed plus a little more. We booked the hotel as a basic, low-cost option. But it was at least as good as many hotels that are a little more expensive and don’t refer to themselves as “budget.” Very clean, comfy, with more than adequate facilities, and the young lady who checked us in was exceptionally nice, helpful, cheery and friendly.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Annette

Voyage en famille
Les points forts : Personnel et service
Carpet really makes the room feel unclean
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Alistair

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Budget
It is what it is. Advertised as budget and budget is what you get. Clean large room although heating let it down. Large room but felt empty as little in it. A little tried and due a face lift.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
solo 1 nighter
stayed here a few times now, great staff and comfortable and clean rooms at a competitive rate....don't need anything else..
Séjour de 1 nuit en janvier 2024

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awkward to enter and exit by road when it's dark. Otherwise a nice clean hotel with pleasant and helpful staff
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Adrian

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel at any price
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I’ll have nightmares about the carpet
The staff were lovely but the hotel itself is an absolute dump. The carpet in the room was worse than some I’ve seen in junkies cooncil flats, awful smell coming from it as well, probably the odour of a thousand manky feet. The bed was clean and so was the toilet but the bath had someone else’s hair in it. Overall the place needs renovated, and from a name like ibis that has so many hotels dotted around I’d expect them to invest in their properties better.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Laura

Séjour de 1 nuit en octobre 2023
Réponse de conner le 25 oct. 2023
thank you for your review

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de conner le 9 oct. 2023
thank you for your review

10/10 Excellent

IAN

Séjour de 1 nuit en octobre 2023
Réponse de conner le 3 oct. 2023
thank you for your review

10/10 Excellent

Rekha

Séjour de 1 nuit en septembre 2023
Réponse de conner le 30 sept. 2023
thank you for your review

8/10 Bien

Emilee

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de leonie le 21 sept. 2023
Thank for your review.

8/10 Bien

Ella

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff were super helpful, lovely scenery nearby. We only had a couple issues during our stay including the bed was uncomfortable, bedsheets would not stay on the bed and there were few charging points in the rooms. I wouldn't recommend this hotel if you are looking to spend time in the city without a car as the closest bus stop is 15 minute away then the bus its self is just under an hour. But it's perfect if you're looking for a quiet area
Séjour de 3 nuits en septembre 2023
Réponse de reception team le 10 sept. 2023
Thank you for your review, we are sorry you had problems with the bus to the town, hope to welcome you again soon here at ibis budget Dundee.

6/10 Satisfaisant

Adrian

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Carpets and curtains need updating car parking full of rubbish
Séjour de 1 nuit en août 2023
Réponse de Reception Team le 2 sept. 2023
thank you for your review

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and a very good price, staff fantastic.
Séjour de 1 nuit en août 2023
Réponse de Reception Team le 2 sept. 2023
thank you for your review

8/10 Bien

Jürgen

"Falsche" Beschreibung des Frühstücks!
Ein typisches Ibis-Hotel im Motel-Standard. Entgegen der Beschreibung erhielten wir anstatt eines richtigen Frühstücks nur "Doggy-Bags"! Personal sehr freundlich und hilfsbereit. Praktische Lage mit Auto zum Centrum.
Séjour de 1 nuit en août 2023
Réponse de Reception Team le 22 août 2023
thank you for your review

4/10 Médiocre

Kevin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sadly our bed was sunk on each side, the bathroom sink plug was seized closed, the carpet was disgusting and ruffled up in a few places and only 1 pillow each.
Séjour de 1 nuit en août 2023
Réponse de Lynne team leader le 22 août 2023
Thank you for your review, we are sorry to hear your stay was not the best experience. we would like to apologies about this and the matters raised will be addressed.Our apologies Ibis Dundee

6/10 Satisfaisant

Karen

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Budget
Bathroom had hair in it from a former occupant and the shower curtains are old and heavily stained. Heavy staining on the carpets with an unusual smell and heavy dust throughout the room.
Séjour de 4 nuits en août 2023
Réponse de Lynne team leader le 22 août 2023
Thank you for your review. we are sorry to hear your stay was not as expected. we will take your complaint onboard and make sure the complaints are dealt with.Again our apologies.

6/10 Satisfaisant

Maurice

They need to fit triple glazed windows traffic noise is terrible
Séjour de 4 nuits en août 2023
Réponse de reception team le 17 août 2023
Thank you so much for your review.

10/10 Excellent

Ketty

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comodo, silenzioso, accogliente. Ottimo punto di appoggio per una notte per un tour nelle Highlands
Séjour de 1 nuit en août 2023
Réponse de reception team le 17 août 2023
Thank you for your review and we hope to welcome you again soon.

2/10 Horrible

Irene

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The internet was not working and the staff shrugged and said they had contacted the service provider 2 days before but didnt have a clue when it would be fixed. Also the next morning there was no hot water. Apparently a manager had been contacting other hotels to get guests moved. This was a problem they had known about for at least 4 days and I still paid a ridiculously high price for extremely poor service and facilities. DO NOT USE THIS HOTEL.
Séjour de 1 nuit en août 2023
Réponse de leonie le 10 août 2023
Dear linda jackson,Thank you for taking the time to tell us about your experience at the ibis budget Dundee Camperdown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Leonie

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DA DIMENTICARE...
Esperienza orribile. Tutto scadente e brutto. Colazione inesistente (ti portano brioches confezionate ed un bicchiere di cartone con caffè brodo dentro) collocazione fuori mano, distante kilometri da Dundee.
Séjour de 1 nuit en juillet 2023
Réponse de reception team le 17 août 2023
Thank you so much for your review, we hope to welcome you back again soon.

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delighted customer
Our stay was just brilliant. Very very friendly staff would have done anything to help. The room was very clean and we would 100% stay again.
Séjour de 3 nuits en juillet 2023
Réponse de leonie le 17 juil. 2023
Thank you so much for your review, we are so happy you had an amazing stay with us and we hope to welcome you here again soon.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Truly disappointing for an Ibis Hotel
When you know a brand, you come to expect a certain standard but Camperdown Dundee Ibis really lets down Accor. Although the staff were really friendly and helpful, the facilities themselves were quite poor. From mildew in the showers to a truly disappointing breakfast (half the described items were missing), even closed windows let through noise from the A road nearby. Management need to sort this out.
Séjour de 1 nuit en juillet 2023
Réponse de leonie le 17 juil. 2023
Thank you so much for your review, we are very sorry that your stay here at ibis budget Dundee was not great, we are working on it to improve the hotel but it sadly takes time, we do hope that you will give us a chance again and come back, we would love to welcome you back again.

10/10 Excellent

Robert

Séjour de 1 nuit en juillet 2023
Réponse de leonie le 13 juil. 2023
Thank you so much for your review, we hope you had a lovely stay with us and we hope to welcome you again soon.

6/10 Satisfaisant

Tracey

Séjour de 1 nuit en juillet 2023
Réponse de Reception Team le 16 août 2023
Thank you for your review.

8/10 Bien

Sarah

Séjour de 1 nuit en juillet 2023
Réponse de Lynne team leader le 9 juil. 2023
Thank you for your reply.We hope you enjoyed your stay with us.Many thanks the Ibis Team.

6/10 Satisfaisant

Federica

Les points forts : Personnel et service
Les points faibles : Propreté
Camera ampia, arredamento essenziale, posteggio gratuito, moquette molto sporca.
Séjour de 1 nuit en juillet 2023
Réponse de Lynne team leader le 6 juil. 2023
Good Evening,Thank you for taking the time to leave a review.We are glad you enjoyed your stay and we are aware of the carpets and are in the process of having these updated.Many thanks

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
recommended as a pit stop
very servicable as a stop over. Just wanted something basic, nothing to fancy and hotel didn't disappoint. Friendly and attentive staff.
Séjour de 1 nuit en juin 2023
Réponse de Lynne team leader le 6 juil. 2023
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and our staff treated you well.We hope to see you again in the future.many thanks

8/10 Bien

T Y E

Séjour de 2 nuits en juin 2023
Réponse de leonie le 29 juin 2023
Thank you for your review, we hope to welcome you again soon here at ibis budget dundee.

8/10 Bien

Miss L

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Budget for sure, but fine
The hotel really is budget and has some significant wear & tear including a super rusted radiator and mouldy grout in my room, however it was a spacious room with everything I needed and it was fine for a night. They also provided free earplugs which was nice. The staff were so lovely and very helpful in getting me a taxi and following up when it didn’t show, it also seemed like they were doing the reception and housekeeping which is a lot for one person so they deserve a raise!
Séjour de 1 nuit en juin 2023
Réponse de leonie le 29 juin 2023
Thank you so much for your review, we are trying really hard to get rid of the mold in the bathrooms. we are sorry that your room had this. our staff do an amazing job here and we could not run without them. we hope to welcome you again soon at ibis budget dundee.

10/10 Excellent

Brian

Séjour de 1 nuit en juin 2023
Réponse de leonie le 22 juin 2023
Thank you for your review, it means a lot and we hope to welcome you again soon here at ibis budget Dundee.

10/10 Excellent

Mrs R M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Nice budget hotel Perfect for what we wanted
Séjour de 1 nuit en juin 2023
Réponse de Emma le 17 juin 2023
HelloThank you for your feedback! We're so glad you enjoyed your stay with us and hope you can make it back soon

4/10 Médiocre

Angela

Séjour de 1 nuit en juin 2023
Réponse de leonie le 13 juin 2023
Thanks you for your view, means alot, hope to welcome you again soon.

6/10 Satisfaisant

Angela

Séjour de 1 nuit en juin 2023
Réponse de leonie le 13 juin 2023
Thank you for your view, it means a lot, hope to welcome you again soon.

2/10 Horrible

Catherine

Séjour de 1 nuit en juin 2023
Réponse de leonie le 13 juin 2023
Thank you for you review, really sorry it was only a 2 out of 10, really hope you will stay again so we can change that. hope to welcome you again soon

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Room needed refurb view from window was of weeds
Séjour de 3 nuits en juin 2023
Réponse de leonie le 10 juin 2023
Thank you for your review, we will get this seen to.

8/10 Bien

Paul

Séjour de 1 nuit en juin 2023
Réponse de Emma le 6 juin 2023
Thank you for your feedback! We hope to welcome you back again in the future

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The breakfast bag for £8 is very overpriced when there is a subway next door. My window was right outside the subway bins so had to keep it shut.
Séjour de 2 nuits en mai 2023
Réponse de Emma le 25 mai 2023
Hello James,Thank for your review. We are sorry to hear you weren't happy with your view or the breakfast. Your feedback allows us to continue to improve our guest experience, so we really appreciate you taking the time. We hope you will return and allow us to welcome you again another time!

10/10 Excellent

Kirsty

Séjour de 2 nuits en mai 2023
Réponse de Emma le 18 mai 2023
Thank you for your review, we appreciate all feedback. We are so happy you enjoyed your stay with us. We hope you can visit again in the future!

10/10 Excellent

Marek

Séjour de 1 nuit en mai 2023
Réponse de leonie le 15 mai 2023
Thank you so much for the review, glad to hear you had a great stay with us and we hope to welcome you back again soon.

4/10 Médiocre

Frances

Séjour de 2 nuits en mai 2023
Réponse de Leonie le 15 mai 2023
Thank you for your review, we are really sorry to see a 4 out of 10, we want our guests to have the best stay here at ibis budget Dundee, we really hope you will come back, so we have a chance to change this.

8/10 Bien

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Emma le 25 mai 2023
Thank you for your review! We hope you had a pleasant stay with us