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Avis sur Super 8 by Wyndham Stroudsburg

2.5 out of 5
Super 8 by Wyndham Stroudsburg
340 Greentree Dr, East Stroudsburg, PA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 347 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 396 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 154 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1000." "

8,0/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019
Réponse de Lynne Billich-Chavan le 21 mai 2019
Hello Ms. Caroline, Thank you for taking the time to let us know about your stay. We are a pride hotel and do our best to provide a wonderful experience for all. We hope you visit us in the future. Kind regards,

8/10 Bien

bernard

Les points forts : Personnel et service
Séjour de 1 nuit en septembre 2017
Réponse de Bonnie le 24 sept. 2017
Mr. Bernard. Thank you for taking the time to write a review. We are so glad you enjoyed your stay... Kind regards, Lynne Billich-Chavan , front desk manager

4/10 Médiocre

DONNA

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff was friendly but hotel was not great.
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 19 mai 2024
Hello Donna, I am so glad you thought that we were friendly, but not sure why you said the hotel was not great. I thank you for taking the time to do this survey. Your opinion matters. Kind regards,

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stop over on our way to NY. Outlet shopping close by .
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 19 mai 2024
Hello Michael, It was a pleasure to have you visit our Super 8 by Wyndham Stroudsburg. Yes, you are correct NYC is only a short drive about 1 hour. So glad you enjoyed out outlet shopping. We hope you visit again, Sincerely,

6/10 Satisfaisant

CESAR, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was extra nice. Regular motel nothing fancy but served it's purpose staff was very accommodating
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 18 mai 2024
Hello Cesar, Thank you for your kind words, We strive to make all our valued guests feel comfortable. We hope you visit again. Sincerely,

10/10 Excellent

Christopher, Bedford Hills

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 13 mai 2024
Hello Christopher, Thank you for taking the time to let us & others know about your wonderful stay at our Super 8 by Wyndham Stroudsburg. We are so glad you appreciated our efforts to provide you a great stay. We hope you visit soon! Sincerely,

6/10 Satisfaisant

Stephen

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Old and dirty
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 10 mai 2024
Hello Stephen, you are partially correct, yes we are a older hotel and are awaiting materials for upgrades. We strive to have the cleanest hotel and have won awards for our cleanliness. Thank you for taking the time to let us know your thoughts, Your opinion matters. Kind regards,

6/10 Satisfaisant

Julie

Voyage en groupe
The breakfast was not a real meal. It was tiny muffins and a very small packaged fruit cup. No hot food or oatmeal. No variety. We actually laughed when we saw it.
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 10 mai 2024
Hello Julie, Yes, Breakfast is our Wyndham Super Start Breakfast and it is only meant for a light start to your day after a great night's sleep. We offer coffee, tea, choice of juice, granola bars, fruit cups, muffins and water. I am sorry that it was not what you expected but it has been the same for the past several years. We hope you visit in the future. Kind regards,

2/10 Horrible

Shalane

Voyage en famille
This has to be the worst hotel I’ve ever stayed at, very dirty and smelly. Rooms smelt like cigarettes , my mother who has asthma was unable to sleep in the room due to the high smell. Carpets were dirty there was also dust in the coffee maker and the nightstand. The hotel is very outdated . But the real issue for me was the cigarette smell very unpleasant. Also was told that the grab n go breakfast was from 6-9 , got to the breakfast room at 8:30 and they were already packed up. I was offered coffee and a granola bar. WOULD NOT be staying at another Wyndham hotel.
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 6 mai 2024
Hello Shalane, I was quite surprised by your review, we strive for clean rooms for all our valued guests. We shampoo our carpets often and I apologize if they were not cleaned to your liking. We are here 24 hours a day & would have been happy to move you to a different room. The entire hotel is smoke free. I am also confused about the breakfast, I was here & breakfast did not close till 9 am. Perhaps you did not realize that it is Wyndham's Super Start Breakfast and is only meant to be a light start to your day. It includes coffee, tea, and a breakfast item, We offer fruit cups, granola bars, choice of juice, water and muffins. You were offered breakfast. I hope you reconsider and stay with us in the future,. By best to you & your family. Sincerely,,

6/10 Satisfaisant

Stephen

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
D
Séjour de 1 nuit en mai 2024
Réponse de Lynne, Front desk manager le 18 mai 2024
Thank you Stephen for taking the time to let us know about your stay. Your opinion matters. Kind regards,

8/10 Bien

Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and helpful. The facility was clean,however some areas need updating.
Séjour de 2 nuits en avril 2024
Réponse de Lynne, Front desk manager le 4 mai 2024
Hello Lynne, we are so glad you enjoyed your time with us. Yes, you are correct we are starting on some renovations. We hope you visit soon. Kind regards,

2/10 Horrible

George

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
no elevator. The door to 2nd floor from the stairwell didn't close and the door close mechanism wasn't adjusted to close slow or was just broken, so every time some one entered is slammed and did not close.
Séjour de 1 nuit en avril 2024
Réponse de Lynne, Front desk manager le 29 avr. 2024
Hello George, Yes, you are correct, we do not have an elevator. It was not a requirement when our hotel was built over 30 years ago. I sincerely apologize about our Fire door. I have brought this to the attention of our General Manager and our maintenance supervisor. I wish you had let us know as we would have addressed it asap or moved your room. We hope you visit in the future. Your opinion matters Kind regards,

8/10 Bien

William

Les points forts : Personnel et service
Overalll it is ok, but won’t stay there
Séjour de 1 nuit en avril 2024
Réponse de Lynne, Front desk manager le 29 avr. 2024
Hello William, I am a bit confused by your comments, I am glad you felt our hotel was ok, but do not understand why you said you would not stay here. We strive to offer clean, safe, comfortable rooms for all our valued guests. We hope you do decide to stay with us in the future. Our kindest regards,

8/10 Bien

Kathleen

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en avril 2024
Réponse de Bonnie Gaughan, General Manager le 28 avr. 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us Kathleen and hope you will visit again!

6/10 Satisfaisant

Michael A

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Was clean but could use some touching up in spots.
Séjour de 1 nuit en avril 2024
Réponse de Lynne, Front desk manager le 20 avr. 2024
Hello Michael A, Thank you for taking the time to let us & others know about your stay with us. Your opinion matters. I have brought your concerns to the housekeeping department so we can make sure all our valued guest have a wonderful stay. We hope you stay with us in the future. Kind regards,

10/10 Excellent

Jordana Lee Montalvo

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Lynne, Front desk manager le 15 avr. 2024
Hello Jordana Lee, Thank you for taking the time to let us know about your wonderful stay at Super 8 by Wyndham Stroudsburg. It was a pleasure to have you here. We look forward to your next visit!

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bonnie & the staff were great!
Séjour de 1 nuit en avril 2024
Réponse de Lynne, Front desk manager le 15 avr. 2024
Hello Jesse, Yes, you are correct Bonnie & our Super 8 family of workers are great! I will share this with them to let them know that you appreciated their efforts. Sincerely,

8/10 Bien

Jeanine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly. Price was affordable. Could use updated.
Séjour de 2 nuits en avril 2024
Réponse de Lynne, Front desk manager le 8 avr. 2024
Thank you Jeanine for taking the time to let us know about your wonderful stay. Yes, you are correct that we are in the process of renovations. I hope they are completed by the time of your next visit. Kind regards,

6/10 Satisfaisant

manesh

Séjour de 1 nuit en avril 2024
Réponse de Lynne, Front desk manager le 27 avr. 2024
Hello Manesh, Thank you for taking the time to let us know about your wonderful stay. Your opinion matters. Kind regards,

6/10 Satisfaisant

Sophia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I usually stay for 2 nights, but this time my partner and I booked for a week. Never again. Was not as calming as it usually was. Extremely loud people stumping on the floor 2a in the morning. Don't get me wrong, I know it's a motel there will be noise just never experienced it around that time. Had a blackout without a generator it seemed. The staff took care of the situation as soon as they could. Was charged more then was agreed upon on Expedia. Did not complain, just won't again. Nice staff, but will probably stay somewhere else if we vacation 3 days or more.
Séjour de 4 nuits en février 2024
Réponse de Lynne, Front desk manager le 6 avr. 2024
Hello Sophia thank you for taking the time to let us know your concerns. I sincerely apologize about the blackout, it was out of our control. I am so glad we were able to assist you. I am not sure why the price was different. if you had a pet it would be the pet fee or the safe fee. We have a strict 10 pm quiet time, I wish you had let us know as we would have corrected that asap, Your comfort and safety are our highest priority. Kind regards,

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Bonnie Gaughan, General Manager le 2 avr. 2024
Susan, thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope to see you again in the future!

6/10 Satisfaisant

Cesar A

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 31 mars 2024
Hello Cesar A, Thank you for taking the time to let us know about your great stay. Your opinion matters. Kind regards,

8/10 Bien

Rachel, Bel Air

Voyage en famille
Les points forts : Personnel et service
The staff were lovely. However, the floors in the room and hallways are not at all flat, very dippy and uneven. Would not recommend for anyone with balance issues. Beds were a thin spring mattress on a hard platform, and were very uncomfortable. But it was very convenient for where we were going.
Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Hello Rachel. Thank you for taking the time to let us know about your stay. The beds are a special design by Wyndham for a great night's sleep. I will bring your concerns to them. yes, you are correct we are trying to correct the floor issue. Hopefully they will be corrected for your next stay. Kind regards,

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Definitely would stay again
Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Satisfaisant

Antoinette

Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

10/10 Excellent

Geoffrey

Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 6 avr. 2024
Dear Geoffrey, Thank you for taking the time to let us & others know about your great stay. I will share your 5 review with our Super 8 family to let them know that you appreciated their efforts. Kind regards

10/10 Excellent

Moin

Voyage en couple
Les points forts : Propreté et personnel et service
Great location, great staff. Rooms are good for a night or two. Showers tend to clog.
Séjour de 2 nuits en mars 2024
Réponse de Lynne, Front desk manager le 11 mars 2024
Hello Moin, Thank you for your wonderful review. I apologize about the shower, Thank you for bringing it to my attention, We will have our maintenance department take care of it immediately. Regards,

6/10 Satisfaisant

Robert

Voyage en couple
Les points forts : Personnel et service
Not bad for a 2 star hotel. Be careful coming in at night - a left turn on GreenTree drive is hard to find. Road construction and bad lighting don’t help. It is just past a highway entrance ramp. If you miss it, you will enter a dark cemetery looking for a place to turn around.
Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 10 mars 2024
Hello Robert, Thank you for your comments regarding the road construction. I think that your view on the traffic patterns will help others. Please remember that your opinion matters. We hope you decide to visit with us in the future. Kind regards,

10/10 Excellent

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for our family for a one-night stay. Great location, right off highway. Easy drive to Shawnee Mountain. All the staff were super friendly.
Séjour de 1 nuit en mars 2024
Réponse de Lynne, Front desk manager le 11 mars 2024
Hello Jeanne, Thank you for noticing all the great things at our Super 8 by Wyndham Stroudsburg. We are so glad that it worked out so well for your family. I will share your comments with our staff to let them know you appreciated their efforts. Kind regards,

6/10 Satisfaisant

Lydia

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The room itself was fine, and it is great that they are dog friendly. BUT! You have to reserve a dog friendly room. When I did, I got a call asking me to confirm which I did. Then it was suddenly unavailable the day of check in, so I had to accommodate a full size room instead of a queen. This was disappointing. Additionally, the heating system is a wall unit which was LOUD. I live in a city and am quite noise tolerant, but every time it cam on it rattled first, approximately every 5 minutes all night. Rooms are clean and location is convenient.
Séjour de 1 nuit en février 2024
Réponse de Lynne, Front desk manager le 2 mars 2024
Hello Ms. Lydia, I sincerely apologize for any inconvenience. Unfortunately, a lot of guests will book a pet friendly room as that is the only one left and either they arrive and need it or perhaps wish to change. We have now decided to call to confirm pet reservations, so that all our valued guests get the room that they really need (if possible). Thank you for bringing the HVAC unit to our attention, our maintenance department has adjusted it. I have refunded you 15.90 and hope you decide to visit in the future. Again my sincerest apologies, we wish all our guests a wonderful stay. Kind regards,

10/10 Excellent

Vanessa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Bonnie Gaughan, General Manager le 26 févr. 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg! We are glad you chose to stay with us and we hope to see you again soon!

6/10 Satisfaisant

Don

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk attendant is really really good
Séjour de 1 nuit en février 2024
Réponse de Bonnie Gaughan, General Manager le 25 févr. 2024
Don, thank you for taking the time to review Super 8 by Wyndham Stroudsburg. Thank you for your kind comment regarding our breakfast lady, Eleanor. I'm sure she will be happy to hear that you mentioned her.

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Bonnie Gaughan, General Manager le 25 févr. 2024
Thank you for your review of Super 8 by Wyndham, Carlos. We hope to see you again in the future!

8/10 Bien

borivoi

Séjour de 3 nuits en février 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

8/10 Bien

Penny

Les points forts : Infrastructures et conditions de l’hébergement
Decent /Good place
Staff was very friendly and efficient. Room was clean but crevices had old dirt… I would stay here again.
Séjour de 1 nuit en février 2024
Réponse de Bonnie Gaughan, General Manager le 25 févr. 2024
Penny, thank you for your review of Super 8 by Wyndham Stroudsburg. I am pleased to hear you found our staff friendly and efficient. We hope to see you again in the future!

10/10 Excellent

cathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love staying here.
We always stay here when we go to Sorrentos winery. The rooms are nice and clean. Staff is always pleasant and helpful.
Séjour de 1 nuit en février 2024
Réponse de Bonnie Gaughan, General Manager le 15 févr. 2024
Cathleen - Thank you for your review of Super 8 by Wyndham. We are glad you stay with us on your visits to Sorrentos Winery. We appreciate your kind comments and I will share them with the staff.

2/10 Horrible

Jose

Séjour de 1 nuit en février 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Hello Jose, I apologize, we strive for the best stay for all our valued guests. Please feel free to reach our to discuss this further. Thank you,

10/10 Excellent

Margie Rae

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Great stay and friendly staff Alecia was so nice and greeted us warmly.
Séjour de 1 nuit en février 2024
Réponse de Lynne, Front desk manager le 12 févr. 2024
Hello Margie Rae, We are so glad that you enjoyed your stay at Super 8 by Wyndham Stroudsburg. Thank you for sharing your thoughts. Your opinion matters. We look forward to your next visit. Kind regards,

6/10 Satisfaisant

Miguel

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Lynne, Front desk manager le 10 févr. 2024
Thank you Miguel, your opinion matters, we hope you stay with us in the future & that your stay equals a 5 next time, Please let us know what would have made your stay better? Kind regards

10/10 Excellent

Angy

Séjour de 1 nuit en février 2024
Réponse de Lynne, Front desk manager le 25 mars 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

8/10 Bien

Angela

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Bonnie Gaughan, General Manager le 30 janv. 2024
Thank you for your review of Super 8 by Wyndham Angela. We are glad you chose to stay with us and we hope you visit again!

6/10 Satisfaisant

Jeffrey

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 5 févr. 2024
Thank you for staying with us

6/10 Satisfaisant

johnaira dilone

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Staff were very nice. The room had a nice clean smell to it, beds were clean and comfortable. The carpet in the room looked a bit worn down. The bathroom needs a little care. Overall not a bad spot for a night’s stay.
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 28 janv. 2024
Hello Johnaira Dilone, thank you for taking the time to let us & others know about your stay with us. Your opinion matters, We appreciate your suggestions & hopefully the new vinyl floors will be in for your next stay. Kind regards,

10/10 Excellent

Nicholas

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check-in staff was kind and the room was clean and enjoyable
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 22 janv. 2024
Thank you Nicolas, We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 22 janv. 2024
Hello Jeffrey, we are so glad you enjoyed your time at our Super 8 by Wyndham Stroudsburg. We hope you decide to visit us in the future. We appreciate your business. Kind regards,

10/10 Excellent

Kathy

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room with double beds
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 21 janv. 2024
Hello Kathy, we are so pleased that you enjoyed your stay & that it met your needs. We hope you decide to visit us in the future. Kind regards,

10/10 Excellent

Bobby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 22 janv. 2024
We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was very clean and comfortable and pverall I would say that our stay was wonderful. The only thing that was a little frustrating was the refrigerator. It needed more clearance on the bottom becaise the door dragged along the carpet. The shelves were also coated with something thick amd sticky. The substance was clear so it would be easy for housekeeping to miss. Also, it froze everything we put in it .
Séjour de 2 nuits en janvier 2024
Réponse de Lynne, Front desk manager le 21 janv. 2024
Hello Anonymous, Thank you for taking the time to let us know about this issue. I wish we knew what room you were in. I am having maintenance inspect all the refrigerators to correct this. Again, we appreciate the information. I wish you had brought it to our attention when you were at our hotel as we would have addressed this asap. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Adequate for a nights stay. Room was tired, in need if updates. Breakfast was a joke.
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 20 janv. 2024
Hello Anonymous, Yes, you are correct, we have been awaiting the new updates for the rooms. Unfortunately with all the issues in the world we have been experiencing a delay in getting the items. I hope that we have them in place for your next stay. Breakfast is only a light start to your day after a great night's sleep. It is self serve items that you can eat at our hotel or take on your way. I hope that answers your question. Kind regards,

10/10 Excellent

MELISSA D

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here for 1 night passing through PA. Alicia at the front desk is so helpful and accommodating. Place was very quiet and the construction around it makes it a little confusing to find but otherwise we had no issues and would recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Lynne, Front desk manager le 20 janv. 2024
Hello Melissa D, We are so pleased that you enjoyed your stay with us. I will let Alicia know that you appreciated her efforts. She will also now be the winner of our 3 month contest for best customer service and will get a homemade pie or a cake of her choice. You were the tie breaker review between Alicia and another valued co-worker. Your opinion matters. Kind regards,