Hôtel près de Église de San Biagio, Tivoli, Tivoli

"Chambre correspondant à la description. Situation géographique parfaite. Petit déjeuner copieux et varié. Merci à tout le personnel qui a été très agréable. Je recommande vivement."

"Hôtel bien placé, personnel très symapthique et propre."

"Magnifique hotel pztit dej un vrais bonheur. Accueil impeccable "

"Grandes chambres propres et confortable. Personnel très courtois et aidant. "

"Bien situé chambre très bien personnel attentif"

"Hébergement très bien placé, au milieu de l'ensemble des sites touristiques. Chambres propres et bien agencées. Petit plus- certaines chambres disposent de balcons. Notre 3ème visite. Personnel souriant et avenant. Propreté irréprochable. Parfait pour un court séjour en ville."

"Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this behavior was shocking and unprofessional. The room was also noisy, and I felt genuinely threatened by the reception staff. Completely unacceptable. Avoid at all costs."

"Chambre spacieuse "

"La chambre. This was my second time staying at this hotel. Te first experience was perfect maybe because it was in Oct a few years back. This time, the room was way too hot and we couldn't even hug each other to sleep for the 3 nights that we were there for. Was told it was a central heating. Tried lowering the temperature but the temperature in our room can't go lower than 24⁰c. "