Hôtel près de Église Saint-Michel, Carlisle, Carlisle

« Start to finish 5 stars. Great communication from the time of booking. Very welcoming. Lovely couple who work well together. Very clean and tasteful. Don’t hesitate to book your stay. »

« Tout s'est très bien passé. Le seul petit bémol est que nous avons dû payer 15 livres pour notre chienne qui a dormi à l'hôtel. A aucun moment de la réservation nous n'avions été informés de cette somme, que nous trouvons plutôt exagérée. »

« Breakfast was fresh choice of way you like your eggs cooked. Room is what you would expect, so quiet and relaxing.. Owner of the establishment could not do enough for us, so helpful, let us know when the bus times into Carlisle were, and, where local shops were. Definitely stay again »

« Really friendly staff at reception, very helpful and easy to deal with. Clean room, comfy bed, nice and quiet at night. Restaurant has lovely meals, and the breakfast was fabulous with lots of options. »

« The hotel was somewhere to stay for the night. Basic, but clean with necessary amenities. The location was a challenge to find on a busy road, but a call to the staff provided a courteous and helpful set of directions, with one outside to guide me into the parking space. En~suite toilet and shower, TV and tea making facilities. Good value for money if you are looking for a cheap and simple place to stay. »

« Superbe hôtel cottage, magnifique, calme, personnel charmant. Tres bon restaurant ! Literie confortable, chzmbre impeccable, hyoer mignon. Au top. Bravo! »

« Très bel accueil. Idéal en étape. Lit reposant avant la route. Petit déjeuner varié champignons rosti oeufs haricots tartines etc »

« Upon checking in was greeted by an unfriendly team member who was not welcoming. There is no lift in this hotel so we had to take our luggage down stairs and then upstairs which was horribly inconvenient. The room was ok but with no air conditioning it was much hotter inside than it was outside. There was a fan in the room that could have been turned on for us but wasn’t. There was only one towel in the bathroom, so my husband and I had to share as when we realized it was too late to request...

« Horrible »

« Pleasant, helpful staff. Willing to go the extra mile to make you feel welcome. »

« Fantastic stay at the Gretna Hall Hotel. Food was amazing and breakfast was outstanding. Very helpful and friendly staff. Will definitely be back to stay again. Thank you. »

« Nothing Had to move out because the room was terribly hot and the windows could not be opened. We left and went somewhere else »

« Muy centrico ,correcto en calidad y precio. Las habitaciones eran muy sencillas y el baño no era muy espacioso para una habitacion familiar. »

« We had a lovely stay here, the manager Paul was very friendly and welcoming. 😀no complaints here and we'll definitely be back with our furry babies seeing as it's pet friendly. See you again Paul. You've got our vote x Jo & Brian »

« The facilities were very good and the owners were very welcoming and left a basket of snacks, wine, bread and milk. Thank you »

« The staff were some of the best we have ever met and met our needs perfectly. They ensured we had a room that was suitable and went the extra mile to achieve this so a big thank you. The property is in the process of being updated but this didn't affect our stay except perhaps to see how well it appears to be going and I'm sure when this is finished they will have a hotel to be proud of. They have only owned this hotel for about 6 months and it is obvious they are making huge efforts to update...