L'hébergement Hotel Riu Guanacaste - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 6 piscines extérieures et une piscine pour enfants.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Hotel Riu Guanacaste - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 23 h 00. Aucun enregistrement ne sera effectué en dehors des heures d'arrivée habituelles.

L'hébergement Hotel Riu Guanacaste - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner à la planche à voile, au snorkeling, au kayak et d'autres activités plus encore.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, cet hébergement se trouve dans le secteur de Sardinal à 10 minutes de marche de sites comme : Parc aventure Diamante Eco Adventure Park et Plage Matapalo. Centre équestre Haras del Mar est à 3,6 km de distance.

Hotel Riu Guanacaste - All Inclusive Avis, Prix & Photos 2026

8/10 Bien

Nathalie

Voyage en couple

4 avr. 2025

Les points forts : Propreté, personnel et service, équipements

Hébergement propre. Personnel agréable.

Séjour de 4 nuits en mars 2025

10/10 Excellent

Tatiana

28 févr. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Super belle place plage magnifique personelle super a visiter en couple ou en famille :)

Séjour de 10 nuits en février 2025

10/10 Excellent

Davood, Calgary

24 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Everything is fine

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Natasha

Voyage en couple

23 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean room, well kept facility, and good food.

Séjour de 7 nuits en décembre 2025

4/10 Médiocre

Christian, Heredia

Voyage en famille avec de jeunes enfants

21 déc. 2025

Les points faibles : Propreté

The room was handed over dirty, mini bar was empty and with food from previous customers, the room services was unexistent, although we made several claims over the phone when they answered didnt got a response, placing a claim at the reception had no impact, had the clean up late at night, until next day and again after another multiple claims had the minibar finally stocked. In terms of overall stay food was average, the few restaurants " a la carte" were unaccessible, either you make a queue for 1 to 2 hours or go to the buffe instead, many customers including us were disappointed at the service and obvious disaster of customer satisfaction. Only reason for the extra star was because of the waterpark that made the stay bearable for the young ones.

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Sheila ANN

16 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I was here 12/05/25-12/13/25 the staff were great they just renovated and the resort is beautiful, rooms are very nice, food great

Séjour de 7 nuits en décembre 2025

8/10 Bien

Lamar

Voyage en famille

15 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Slides were fun! Rooms were fully renovated but had a sewer smell throughout our stay.

Séjour de 5 nuits en novembre 2025

10/10 Excellent

Joyce Marie

Voyage en couple

13 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Food was delicious. Entertainment could of been better but overall, a good stay

Séjour de 4 nuits en décembre 2025

2/10 Horrible

Mehdi

Voyage en famille

13 déc. 2025

Les points forts : Infrastructures et conditions de l’hébergement

Les points faibles : Propreté et équipements

The only positive thing about this hotel is that it was recently renovated. The food was terrible. About 50% of the staff were nice and polite, 30% were acceptable, but the remaining 20% were very rude. The hotel also used many cheap cost-cutting measures. For example, the only decent restaurant—the steakhouse—was open every other night, and guests had to line up from 4:30 p.m. just for a chance to get a table. Overall, this was by far the worst hotel experience I have ever had.

Séjour de 5 nuits en décembre 2025

6/10 Satisfaisant

pierre

Voyage en couple

12 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

1- room was great but the towels smell bad. 2- staff at the bars are cold and border line rude. Not very pleasant. Maybe that's why they don't get tips. Staff at the restaurants and buffets are great. 3- amenities are great but they could play some music through out the resort would be nice. 4- the restaurants don't take reservations so we have to line up for 45min/1 hour and they limit to 200 people for dinner and anything more they won't accept it.. bummer Over all it was good but it doesn't live up to the Riu brand.

Séjour de 5 nuits en décembre 2025

4/10 Médiocre

arash

Voyage en famille avec de jeunes enfants

12 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Limited restaurants with long waiting list. The steakhouse was open only two nights in five night stay. First night we had to stay 45 min earlier in line up to get buzzer at 6 pm and wating another hour and half to get sits. Second night we couldn't even get registered in wating list. There is seriously lack of food with decent quality of beef meat in all restaurants and buffet as well.It's absolutely waste of $5000 CAD for two adults and a kid!!!

Séjour de 5 nuits en décembre 2025

8/10 Bien

Wade

Voyage en groupe

10 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

My complaints are minimal. No atm on site so you either have to leave the resort to get some or just plan to bring more then you think you need. Restaurants are the worst….in the sense that if you don’t wait on line 2 hours before they open to get a seat then don’t bother wasting your time waiting on line. Waited in line for 45 min for the host to quietly tell people individually they were no longer taking names, in between seating people on the list instead of just making one announced to save everyone time waiting on line. Wasted a lot of time for absolutely no reason. Kinda ruined the flow of the night for me Place was beautiful tho

Séjour de 7 nuits en décembre 2025

10/10 Excellent

Rosa Viviana

8 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Hotel is beautiful. However there are a few

Séjour de 9 nuits en novembre 2025

4/10 Médiocre

Josue

Voyage en couple

7 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We arrived 730 pm on a weekday so our check in time was quick, maybe 15 mins or so (same can’t be said if you are afternoon arrival). Need to be in line for steakhouse by 515 pm at the latest. Buffet food was mediocre but gets the job done for all inclusive purposes. Dining hall clean and organized. Staff helpful and timely. Alcoholic drinks are sugary and watered down but you can counter this by asking for shots or beer. Overall, I’m glad we were by the beach and enjoyed an all inclusive experience in a country we haven’t been to, but I wouldn’t return here again nor would I encourage friends/family to stay here.

Séjour de 3 nuits en décembre 2025

8/10 Bien

Jose Martin

Voyage en famille

5 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The staff was very nice, helpful, and friendly. The food was great at all the restaurants, except for the steak at the steak house. We ate there twice and both times it was very chewy like it was not ribeye steak. Another minor disappointment was the sewer smell in the bathroom, despite being cleaned often. Almost, like there wasn't a good barrier (P-trap) in the pipes to keep the smell out. My family occupied three rooms, and it was the same in all the rooms. Other customers we spoke to had the same experience. Also, there wasn't a vent in the bathrooms, so after showering there was a lot of moisture on the walls. One of our rooms already has some mold on the ceiling area above the shower. It puzzles me how this was over looked during the renovations. Despite the above, we had a great time and experience and would go back again. Hopefully, someone reads this and takes appropriate action to rectify these issues.

Séjour de 10 nuits en novembre 2025

6/10 Satisfaisant

Kamila

Voyage en groupe

2 déc. 2025

Les points forts : Services et équipements et infrastructures et conditions de l’hébergement

outdoor and indoor with interior design of hotel is beautiful, there is problem with sewer smell, especially in the bathrooms, service and front desk its a disaster, after check in we notice that our toilet flash does not work, safe box and phone was not working, when we went to front desk, manager told me that he is busy so he even bother to help us, someone finally came after 45 min after second our ingereration. Food overall was good but very limited options, all station had the same food, pool was full of bugs, like noone was cleaning, there was nobody to help us with luggage in and out, bathroom has only hand soap and shampoo with body wash, there was no hair conditioner, had to buy in local store, beach had a volcanic sand which was dark, so there is no turquoise water if someone like it. room service was only cleaning the bed, did not refill wash, one of our friends left clother to be washed in the drycleaner, never get it back. Riu guanacaste needs lots of improvement starting from customer service at the front, to room service. Buffet option had no bacon and there was no station for omelets, by 9.30 almost everything was empty so if you there please eat your breakfast early in the morning.

Séjour de 7 nuits en novembre 2025

6/10 Satisfaisant

Kabree

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple

1 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The resort is beautiful, but improvements are needed. Our fridge was not stocked upon arrival. The bellman had to notify housekeeping to come refill. The male front desk staff seemed to not know much information nor have good customer service. It was my birthday trip so my spouse asked if there were any birthday services provided or that he could pay for (such as decorations or birthday cakes, etc.) and they told him no - but on our last night, there were several birthday celebrations done in the Liberia buffet. We didn’t know about this option, which was disappointing that it wasn’t mentioned when my spouse asked. The BIGGEST disappointment was that there was no food available after 10pm. The one restaurant “American County” that was supposed to have food available until 11pm, stopped providing food every night after approximately 9:50pm. They only gave out small snack items at the time of closing for the guests. The tortilla chips in that restaurant are stale and need to be changed out. I think it is dangerous and concerning to not provide guests with a decent amount of at least light food options, and continuously providing alcohol all night. There were no food delivery options available either. ANOTHER disappointment was the inability to make reservations at the restaurants. So much time was spent on lines and sitting around waiting to get into the restaurants. Many guest complained about this. A reservation system needs to be implemented for smoother experiences.

Séjour de 4 nuits en novembre 2025

8/10 Bien

Bhakti

Voyage en famille

1 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

clean room , lots of activities tour ..beautiful pool view

Séjour de 5 nuits en novembre 2025

6/10 Satisfaisant

Andrea

Voyage en famille

28 nov. 2025

Les points faibles : Propreté

More variety at buffet. Bacon, hashbrowns only one day out of seven. No real tortilla chips. Adult swim up pools need cleaned. Bugs and leaves every day all day. Fix the elevator! One was broken the entire seven days.

Séjour de 7 nuits en novembre 2025

2/10 Horrible

Jasmine

Voyage en couple

26 nov. 2025

Les points forts : Infrastructures et conditions de l’hébergement

Les points faibles : Propreté et équipements

Stayed for 10 days and only had the fridge stocked twice, liquor cabinet was not filled at all, front desk does not care about guest experience Was not able to get into any of the restaurants as the wait lists were hours long so we ate at the Buffett every time, no tips on pool ques, spiders and webs that had obviously been there for weeks above the bed. Ask to have them taken care of a few times with no results. As diamond members at the RIU’s the guanacaste was very disappointing. The staff work hard.

Glass broken outside elevator which took asking to have it cleaned before anything was done

Séjour de 9 nuits en novembre 2025

10/10 Excellent

Hailey

25 nov. 2025

Séjour de 4 nuits en octobre 2025

8/10 Bien

Guillermo, Alajuela

Voyage en famille

24 nov. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Good property conditions with recent renovations but main issue is the night dinners as there’s is only one seating time which demands to show up at 5:30pm for the line to have chance to find a seat

Séjour de 3 nuits en novembre 2025

6/10 Satisfaisant

Mica

Voyage en couple

22 nov. 2025

Les points forts : Infrastructures et conditions de l’hébergement

Mostly everything was okay, I just did not like the waiting period to eat at the other restaurants and that it was self service/buffet style.

Séjour de 3 nuits en novembre 2025

4/10 Médiocre

Carol

Voyage en couple

21 nov. 2025

Les points forts : Propreté

the 600.00 cedit was impossible and misleading to use. stores wanted you to spend 100. usd. before using credit Spa services requred apending over 100. to receive 10.00 to 30.00 off. The hotel would tell us that till you were checked in. dining was horrible. could not reserve had to stand in of over 300 people first come first serve. I have never been at all inclusive and could not make reservations. Had t move rooms as hotel assigned us wrong uncleaned room. inroom coffee was only replenished every 2 days same as bar fridge. dissapointed

Séjour de 3 nuits en novembre 2025

6/10 Satisfaisant

Sylvia

Voyage en famille

20 nov. 2025

Les points forts : Services et équipements et infrastructures et conditions de l’hébergement

RIU could improve on the check-in time and the process. It took me and my 1 hour to check-in. The desk staff could be helpful when being asked for assistance. The room was not clean properly. When we asked to change our sheets it wasn’t done. The floors were not cleaned everyday. The food was just okay. They had the same breakfast items everyday.

Séjour de 5 nuits en novembre 2025

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