Excellent hotelâŠstaff so friendly. I forgot a gold ring in the hotel room after check out and Yola from housekeeping was kind enough to help me find it.
Elgin was a wonderful town with great access to Speyside area, and this property was a nice /a good stay especially due to the wonderful staff but the property is in need of some updates and walking into town for restaurants involved crossing several roads (not ideal for traveling with kids or elderly). Worth the stay.
The mansion house is such a beautiful building but needs a lot of Love and attention. The room I stayed in was very dated and threadbare, although the bathroom was lovely. The restaurant was closed due to lack of staff
Excellent stay. The property was wonderful and we could walk to a good bit of dining and shops. The staff was very friendly and accommodating. Breakfast was really good!
The stay was cool but compared to the outside the interior felt bare. Would love to talk to you about how to improve it as I design museums and historical interiors. A few key things in the common spaces would make the place much more memorable and less (in a negative way) dated. We can switch it to make it dated in the best of ways.
Had booked two rooms, they hadn't noticed and only one was available.
The manager had quit and left keys with chef half an hour before we arrived, so the whole thing chaotic and the poor guy had no idea what to do.
Eventually got a room, but it wasnt comfortable and place was as tired as the poor staff.