4/10 – Schlecht
Jessi L.
11. Juli 2025
Verbesserungswürdig: Sauberkeit
Lots of potential but not properly maintained. 3 full bathrooms not 4 full bathrooms as advertised.
I was asked by the management company to provide a 5 star review and if we couldn’t provide a 5 star review to let them know and “give them the opportunity to make it right”. I sent a detailed response (I would copy and paste it here but VRBO only allows a certain amount of characters) and I didn’t even receive a response back. To summarize my feedback;While we would love to provide a 5-star rating, several items need to be addressed.First, we never received compensation for the false advertising of a 4.5-bedroom house that turned out to be a 3.5-bedroom house. The number of beds and baths was a deciding factor in our search, and not having that fourth bathroom was an inconvenience. We would not have booked that house if we had known it had only 3 full baths, as we stated upon check-in.Secondly, the amount of bugs and spider webs inside the house upon our arrival was extreme. Our daughter wanted to leave immediately. We cleaned everything as best we could with a broom and the limited supplies we had, but it clearly needed professional cleaning, spraying, and wiping down. The person who came out afterward did very little and commented that the house is difficult to maintain in the summer. The next day, we followed up and asked if someone could spray and address the outside, which was even worse than the inside. The team you sent out was great, and did their best but was too big of a job. Beautiful property with lots of potential but needs to be better maintained.
Jessi L.
Aufenthalt von 7 Nächten im Juni 2025