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Avis sur St Falls Resort

2.5 out of 5
St Falls Resort
17 Bogong High Plains Rd, Falls Creek, VIC

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 3 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 7." "

8,8/10

Propreté

8,0/10

Personnel et service

9,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Baden

Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Erin

Voyage en couple
Les points forts : Personnel et service et équipements
An amazing location so very close to a central lift but with that came lots of noise from the pub downstairs when you wanted to chill after a day on the slopes. Unreliable wifi prohibited streaming anything on TV and requests to staff for assistance always received the same response ‘I’ll phone the manager and call you back’ rather than a resolution. Disappointing experience given the price.
Séjour de 3 nuits en août 2022

10/10 Excellent

Janet

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy booking. Excellent communication with property when we had a question or two before arrival. Fabulous location right on the road at Falls Creek which means easy unloading of bags, easy checking, lift in building which helps take up everything, right in the main heart of village near ski lift. Room generous 3 bedrooms, 3 bathrooms with hot tub on balcony. Great open plan kitchen, 2 tvs and plenty of space. Would definitely book again.
Séjour de 4 nuits en juillet 2022

6/10 Satisfaisant

David

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Hot tub issue
Disappointed that we were unable to use the hot tub in the apartment during our stay. Management verbally indicated that they would compensate us, but at check-out, the manager was not available and after leaving, I have received no response to my email and request for follow-up call or action. It leaves us with a poor impression on their management and care for their care and attention to their guests expectations. Based on this, we don’t plan to visit Falls Ck again or stay at this property
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Michele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The St Falls complex has transformed Falls Creek by providing a vibrant village feel near the easier slopes. Unfortunately this year the exterior wood of the building looks a little sad, it would be a shame to lose such a landmark. On our balcony had water marks on the roof like it had been leaking. Although this didn't effect our stay
Séjour de 4 nuits en juillet 2022

4/10 Médiocre

kirsten

Séjour de 2 nuits en juin 2022

10/10 Excellent

Megha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
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Séjour de 2 nuits en avril 2022
Réponse de St Falls Resort Team le 6 mai 2022
Thank you, glad you enjoyed your stay we hope to see you again.