Hall

Avis sur Hampton Inn & Suites Asheville Airport

2.5 out of 5
Hampton Inn & Suites Asheville Airport
18 Rockwood Road, Fletcher, NC

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 757 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 184 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1000." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Lana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en mai 2024
Réponse de Dawson Winchester le 19 mai 2024
Thank you for taking the time to leave us a positive rating! We greatly appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The outdoor hottub and fire pit
Séjour de 1 nuit en mai 2024
Réponse de Dawson Winchester le 10 mai 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed our outdoor hot tub and fire pit during your stay. Providing relaxing amenities for our guests to enjoy is important to us, and we're glad that you had a pleasant experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were catching an early morning flight and it is so conveniently located near the airport.
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 4 mai 2024
Thank you for sharing your experience with us! We're delighted to hear that our hotel's proximity to the airport was convenient for your early morning flight. Providing easy access for travelers is important to us, and we're glad that our location met your needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Stephen, Manlius

Séjour de 2 nuits en avril 2024
Réponse de Dawson Winchester le 19 mai 2024
Thank you for taking the time to leave us a positive rating! We greatly appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin was excellent!!!
Séjour de 1 nuit en avril 2024
Réponse de Kevin Concato le 25 avr. 2024
Dear valued guest,Thank you for staying with us and for sharing your feedback. We are delighted to hear that you had a positive overall stay with us.Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know.Warm regards,Assistant General ManagerHampton Inn & SuitesAsheville, NC

10/10 Excellent

Maria

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed the personal touches, such as having cold drinks in the fridge and hummus to snack on.
Séjour de 1 nuit en avril 2024
Réponse de Kevin Concato le 25 avr. 2024
Dear Maria Flores,Thank you for staying with us and for sharing your feedback. We are delighted to hear that you enjoyed the personal touches we offer, such as having cold drinks in the fridge and hummus to snack on.Your satisfaction is important to us, and we are thrilled that you appreciated these amenities. We look forward to welcoming you back for another enjoyable stay. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know.Warm regards,Kevin ConcatoAssistant General ManagerHampton Inn & SuitesAsheville, NC

8/10 Bien

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to restaurants and shopping
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 22 avr. 2024
Thank you for your feedback! We're glad to hear that you appreciated our hotel's proximity to restaurants and shopping options. Providing convenient access to dining and shopping experiences is important to us, and we're delighted that our location met your needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Talitha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay near the airport
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 22 avr. 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be a great place to stay near the airport. Providing convenient accommodations for our guests is important to us, and we're delighted that we could meet your needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kevin Concato le 21 avr. 2024
Dear Mike Bumgardner,Thank you for being a Hilton Honors member and for sharing your feedback. We are pleased to hear that you had an overall positive stay with us.Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay.Warm regards,Kevin ConcatoAssistant General ManagerHampton Inn & SuitesAsheville, NC

10/10 Excellent

Derek

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charissa checked me in! She went above and beyond! She deserves 5 stars!
Séjour de 2 nuits en avril 2024
Réponse de Dawson Winchester le 22 avr. 2024
Thank you for your glowing review! We're thrilled to hear that Charissa provided you with exceptional service during your check-in experience. Going above and beyond for our guests is what we strive for, and we're delighted that Charissa exceeded your expectations. Your recognition means a lot to us, and we'll be sure to pass along your compliments to Charissa.If there's anything else we can do to make your future stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Eva

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hilton always gives me secure and clean accommodations. This Hampton was no different. Close to the Ashville airport. Hard to navigate to hotel entrance.
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 15 avr. 2024
Thank you for choosing Hilton for your accommodations and for sharing your experience with us. We're delighted to hear that you found our Hampton Inn & Suites to be secure and clean, aligning with the standards you've come to expect from Hilton. Our proximity to the Asheville airport is indeed convenient for travelers.We apologize for any difficulty you experienced in navigating to our hotel entrance. We appreciate your feedback and will certainly look into ways to improve signage or directions to ensure a smoother arrival experience for our guests.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grateful after arriving quite late for Nancy’s warm welcome and super quick check-in.
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 13 avr. 2024
Thank you for sharing your experience with us! We're thrilled to hear that Nancy provided you with a warm welcome and facilitated a quick check-in process. Providing excellent service, especially during late arrivals, is important to us, and we're delighted that we could meet your expectations in this regard. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast choices clubs better.
Séjour de 2 nuits en avril 2024
Réponse de Dawson Winchester le 12 avr. 2024
Thank you for sharing your feedback with us. We apologize that our breakfast options did not meet your expectations during your recent stay. We strive to provide a variety of choices to accommodate all of our guests' preferences, and we're sorry that we fell short in this instance.Your input is important to us, and we would greatly appreciate it if you could provide more details about what you feel could be improved. Your insights will help us enhance our breakfast offerings for future guests.If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with a better experience.Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

William

Voyage en couple
Friendly staff. Clean facility.
Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 8 avr. 2024
Thank you for choosing to stay with us and for taking the time to share your experience! We're thrilled to hear that you found our staff friendly and our facility clean. Providing exceptional service and a welcoming environment for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Craig

Séjour de 1 nuit en avril 2024
Réponse de Dawson Winchester le 23 avr. 2024
Thank you for taking the time to leave us a positive rating! We greatly appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

10/10 Excellent

Dora, Spanish Fort

Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 22 avr. 2024
Thank you for taking the time to leave us a positive rating! We greatly appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC

8/10 Bien

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It turned out exactly as i hoped, which is pretty good :-)
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 1 avr. 2024
We're thrilled to hear that your stay with us turned out exactly as you hoped! Providing a positive and memorable experience for our guests is always our goal, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice ambiance
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 30 mars 2024
Thank you for your feedback! We're delighted to hear that you enjoyed the ambiance during your stay. Creating a welcoming and pleasant atmosphere for our guests is important to us, and we're glad that it contributed to your experience. If there's anything specific that you liked about the ambiance or if you have any suggestions for improvement, please feel free to share. We hope to have the pleasure of welcoming you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice!
Séjour de 3 nuits en mars 2024
Réponse de Dawson Winchester le 29 mars 2024
Thank you for choosing to stay with us! We're glad to hear that you had a nice experience. If there's anything specific that made your stay enjoyable or if you have any feedback for us, please feel free to share. We hope to have the pleasure of welcoming you back again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Catherine

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 29 mars 2024
Thank you for taking the time to leave us a positive review. We greatly appreciate your feedback and are delighted to see that you had a pleasant experience during your stay. Your satisfaction is our top priority, and we're glad we could contribute to a positive experience for you. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was convenient to the gas station, to the airport, and a couple restaurants are within walking distance.
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 29 mars 2024
Thank you for staying with us and for sharing your feedback! We're glad to hear that our convenient location was beneficial for your stay. Providing easy access to amenities and nearby attractions is important to us, and we're delighted that our location met your needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 24 mars 2024
Thank you for taking the time to leave us a positive review. We greatly appreciate your feedback and are delighted to see that you had a pleasant experience during your stay. Your satisfaction is our top priority, and we're glad we could contribute to a positive experience for you. If there's anything specific that made your stay enjoyable or if you have any suggestions for improvement, please feel free to share. We hope to have the opportunity to welcome you back again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Candace G

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely room had everything I needed. I’ll be back
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 16 mars 2024
Thank you for staying with us! We're thrilled to hear that you enjoyed your room and that it had everything you needed for a comfortable stay. Your satisfaction is our priority, and we're delighted to know that we could meet your expectations. We look forward to welcoming you back on your next visit to the area. If there's anything specific you'd like for your next stay, please don't hesitate to let us know. See you soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Brian

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! Will definitely stay if passing through again!
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 16 mars 2024
Thank you for choosing to stay with us! We're thrilled to hear that you had a great experience and that you plan to stay with us again if you're passing through the area. Your satisfaction is our top priority, and we're delighted that we could provide you with a comfortable and enjoyable stay. We look forward to welcoming you back in the future! If there's anything we can do to make your next stay even better, please let us know.Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Siobhan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great stay. the hotel looked brand new. was very clean and staff was wonderful. the best breakfast we have had for a hotel complimentary in years. all fresh. would recommend anyone to stay here. the pool and hot tub were really nice for the end of the day as well. clean and not to chlorine smelling like others. room was perfect. beds were nice and firm but not hard. washroom and water pressure was nice as well.
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 16 mars 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great stay and that our hotel exceeded your expectations. Providing a clean and welcoming environment for our guests is our top priority, and we're delighted that you found our property to be brand new and impeccably clean. We're also glad that you enjoyed our complimentary breakfast and found it to be the best you've had in years – we strive to provide fresh and delicious options for our guests to enjoy. It's fantastic to hear that you appreciated our pool/spa, as well as our various room amenities. Your recommendation means the world to us, and we can't wait to welcome you back for another outstanding stay in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Larry

Séjour de 1 nuit en mars 2024
Réponse de Kevin Concato le 31 mars 2024
Dear Larry,Thank you for choosing to stay with us at Hampton Inn & Suites Asheville Airport. We are delighted to hear that you had a positive experience during your stay.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Kevin ConcatoAssistant General ManagerHampton Inn & Suites Asheville Airport

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great front desk staff!!!
Séjour de 1 nuit en mars 2024

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy at the desk was welcoming and helpful. I appreciated the handicapped room she gave me since I have a broken foot. Room was impressively clean and everything looks new. 5 min from airport.
Séjour de 1 nuit en mars 2024
Réponse de Dawson Winchester le 9 mars 2024
Hi Christina,Thank you for sharing your experience with us. We're thrilled to hear that Nancy provided you with a welcoming and helpful service. Providing personalized care to our guests is something we take great pride in. We're also glad to know that you found the handicapped room accommodating and that it suited your needs during your recovery. Maintaining cleanliness and ensuring our facilities are in top condition is important to us, so we're delighted to hear that you found everything impressively clean and in good condition. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Yunior

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en décembre 2023
Réponse de Dawson Winchester le 3 mars 2024
Thank you for taking the time to leave us a positive review. We greatly appreciate your feedback and are delighted to know that you had a good experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further comments or if there's anything we can do to make your next stay even better, please feel free to reach out. We look forward to welcoming you back in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

8/10 Bien

Jennifer

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Dawson Winchester le 26 févr. 2024
Thank you for taking the time to leave us a positive review. We greatly appreciate your feedback and are delighted to know that you had a good experience during your stay. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you have any further comments or if there's anything we can do to make your next stay even better, please feel free to reach out. We look forward to welcoming you back in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel staff were amazing Gym was fully built with a peleton bike recreating was clean and quiet You would never know this was a dog friendly hotel
Séjour de 1 nuit en février 2024
Réponse de Dawson Winchester le 25 févr. 2024
Thank you for choosing to stay at our hotel and for sharing your experience with us. We're thrilled to hear that you found our staff amazing and that you enjoyed our fully equipped gym. Maintaining a clean and quiet environment is important to us, and we're glad we could provide that for you. Your feedback is greatly appreciated, and we hope to welcome you back for another fantastic stay in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

AMANDA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel and good breakfast.
Séjour de 1 nuit en février 2024
Réponse de Dawson Winchester le 24 févr. 2024
Thank you for choosing our hotel for your recent stay. We're pleased to hear that you found our accommodations nice and enjoyed our breakfast offerings. Your satisfaction is important to us, and we're glad we could contribute to a positive experience during your visit. We hope to have the pleasure of hosting you again in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Dawson Winchester le 24 févr. 2024
Thank you for taking the time to rate your recent stay with us. We're thrilled to see that you had a great experience during your time at our hotel. Your positive rating is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If you have any feedback or if there's anything we can do to further enhance your experience, please don't hesitate to reach out. We look forward to hosting you again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great choice!
This is a beautiful and clean hotel. We were able to check in 2 hours early. The hot tub was heavenly and there were several healthy breakfast options.
Séjour de 1 nuit en février 2024
Réponse de Dawson Winchester le 18 févr. 2024
Thank you for your recent stay at our Hampton Inn & Suites near Asheville Airport. We're delighted to hear that you found our hotel beautiful and clean. Providing a comfortable and welcoming environment for our guests is our top priority.We're glad we could accommodate your early check-in request and that you enjoyed our heavenly hot tub. We strive to have a good healthy selection for our breakfast, and I'm glad we met that standard.We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Larry

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean bright and inviting lobby. Great bed.
Séjour de 1 nuit en février 2024
Réponse de Dawson Winchester le 18 févr. 2024
Thank you for choosing to stay at our Hampton Inn & Suites near Asheville Airport. We're delighted to hear that you found our lobby clean, bright, and inviting. Creating a welcoming atmosphere for our guests is a top priority for us.We're also glad to hear that you had a great night's sleep on our comfortable mattresses. Your comfort is important to us, and we're pleased to know that we could provide you with a restful stay.We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Asheville NC

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was Great! Including being next to a Ruby Tuesday AND an ABC!!!!!
Séjour de 1 nuit en février 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and appreciated our convenient location next to Ruby Tuesday and ABC. We look forward to welcoming you back soon!

10/10 Excellent

Sheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thanks for Rating us!!

8/10 Bien

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for the rating. We would love to know what we could do to improve!

10/10 Excellent

Lynn C

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Wonderful hotel
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel. We hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Philip

Voyage en famille, Voyage en groupe
Check was very easy and fast.
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
We're glad to hear that you found our check-in process easy and fast! Providing a seamless experience for our guests is always a priority. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Very nice friendly staff an very clean an tidy an the free breakfast, an coffee was wonderful
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your lovely comments! We're thrilled to hear that you found our staff friendly and enjoyed our clean and tidy accommodations. It's great to know that you also appreciated our complimentary breakfast and coffee. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Jeffrey

Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your rating!!

8/10 Bien

JEFF

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for me.
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
We're delighted to hear that our location near the Asheville airport and I-26 was convenient for you! Thank you for choosing our hotel, and we hope to welcome you back for another comfortable stay in the future. Safe travels!

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thanks for the 10 out of 10!!

10/10 Excellent

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Welcome/ sign in was great - offered a bottle of water (it was close to midnight)! Room was clean and up to date. Breakfast included and it was very good. Larger than expected.
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
We're thrilled to hear that you had a great welcome experience and that you found your room clean and up to date! It's wonderful to know that you enjoyed our complimentary breakfast, and we're glad it exceeded your expectations. Thank you for sharing your feedback, and we hope to see you again soon!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfied Guest
This is the second time we as a family have stayed at this hotel and you won’t be disappointed. Staff are friendly, courteous, and always asking if they can help us in anyway. Breakfast that is free is better than a number of other chain hotels. If I had to give one complaint it would be the coffee is strong.
Séjour de 3 nuits en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for returning to stay with us! We're thrilled to hear that you've had positive experiences with our friendly and courteous staff and enjoyed our complimentary breakfast. Your feedback regarding the coffee is noted, and we'll certainly take it into consideration for future improvements. We appreciate your loyalty and look forward to welcoming your family back again soon!

10/10 Excellent

Dennis

Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for the rating!!

8/10 Bien

Susan E

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean rooms, friendly professional staff.
From check-in to check out, The Hampton Inn 1/2 mile from AVL airport appears to be a nice overnight.
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your review and for choosing our hotel for your overnight stay! We're glad to hear that you had a positive experience overall. To improve, we'd love to hear more specific feedback about areas where we could enhance your experience further. Please feel free to share any suggestions you may have so we can continue to provide excellent service to our guests. We appreciate your input and hope to welcome you back in the future!

10/10 Excellent

Woody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay was very nice and comfortable suite. We loved that our bedroom had a FAN! The only thing that i would have liked, would have been a better stocked breakfast. Ran out of cups, fruit, bagels. During our 3 night stay, we ended up going to IHOP the last day.
Séjour de 3 nuits en décembre 2023
Réponse de Chuck Farlow General Manager le 15 févr. 2024
We're delighted to hear that you enjoyed your comfortable suite and the added amenity of having a fan in your bedroom! Thank you for bringing your breakfast experience to our attention. We apologize for any inconvenience caused by items running out during your stay. Your feedback is valuable, and we will use it to improve our breakfast service for future guests. We hope to have the opportunity to welcome you back and provide an even better experience next time!

10/10 Excellent

Richard

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good.
Séjour de 1 nuit en janvier 2024
Réponse de Chuck Farlow General Manager le 15 févr. 2024
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If you have any further comments or if there's anything we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back in the future!