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Avis sur Wingate by Wyndham Fletcher at Asheville Airport

2.5 out of 5
Wingate by Wyndham Fletcher at Asheville Airport
31 Airport Park Rd, Fletcher, NC

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 555 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 272 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 1002." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Maria

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It served it purpose. Close to the airtport
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Maria, Thank you for sharing your feedback regarding your recent stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We strive to provide a convenient and accessible experience for all our guests, and we are delighted to know that you found our proximity to the airport to your liking. We look forward to welcoming you back for another seamless visit.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Frank

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge , who was at the front desk was helpful and friendly and provided information on local restaurants.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Frank, Thank you for posting a review of your stay with us at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are delighted to know that Jorge at the front desk was helpful and friendly and that he provided you with valuable information on local restaurants. Our team strives to offer exceptional service to all our guests, and it is wonderful to know Jorge contributed positively to your stay. We will be sure to pass along your kind words to him. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick stay but convenient for what I needed
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 20 mai 2024
Dear Elizabeth, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for your needs. We strive to provide a comfortable and seamless experience for all our guests, even for brief visits, and we are glad we could meet your expectations. If your travels bring you back to our area, we would be delighted to welcome you again and ensure another pleasant stay. Safe travels and best wishes!Best Regards,Elisa CamposGeneral Manager

6/10 Satisfaisant

Kanakasabai

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Coffee is horrible and not much options for breakfast
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Kanakasabai, Thank you for your feedback. We are sorry to hear that you were disappointed with the coffee and breakfast options during your stay. Your comments are invaluable to us as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mariely

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Mariely, Thank you for reviewing your stay with us. We are thrilled we met your expectations for a fantastic stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope to have the pleasure of doing so again on your next visit to Fletcher.Best Regards,Elisa Campos,General Manager

2/10 Horrible

Mary

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we checked in: 1. The room smelled moldy . 2 There was crap in the toilet 3. The towels had brown streaks . We complained manager said they would call us. Shocking no call because no one cares today . I would not stay in this hotel again .
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Mary, We apologize for the issues you encountered during your stay with us. It is concerning to hear about the condition of your room. This is certainly not the standard of cleanliness and service we strive to uphold. We are also sorry that our team did not follow up with you as promised. Your feedback is very important to us, and we will forward your message appropriately. We hope you might give us another chance to provide you with the quality experience you deserve. Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Michele

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fair and clean
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 13 mai 2024
Dear Michele, On behalf of our team at Wingate Inn by Wyndham Fletcher at Asheville Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Transportation to and from airport was great. Breakfast was good
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Mark, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our transportation services to and from the airport satisfactory, and we're pleased that you enjoyed our breakfast offerings. We strive to provide our guests with a seamless and enjoyable experience, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport for another stay in the near future.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great place, comfortable mattress and large room, breakfast great
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 11 mai 2024
Dear James, Thank you for the lovely review of Wingate Inn by Wyndham Fletcher at Asheville Airport. It was a pleasure to read that you loved our spacious accommodations and the comforts of our beds. Our complimentary breakfast buffet is popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. We appreciate your kind comments and look forward to hosting you again.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Richard, We are thrilled you had an excellent stay at Wingate Inn by Wyndham Fletcher at Asheville Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ice clean rooms but smelled a little smoky thru out hotel. Breakfast was great and room was very nice. Bed was comfortable
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Dear Robert, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our rooms to be clean and comfortable and that you enjoyed our breakfast offerings. However, we apologize for any inconvenience caused. Please rest assured that we will address this issue to ensure a more pleasant experience for our guests in the future. We hope to have the opportunity to welcome you back to Wingate Inn by Wyndham Fletcher at Asheville Airport for an even more enjoyable stay.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Jeffrey

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Jeffrey, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that you were impressed with our offerings. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Michele

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport...
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Michele, Thank you for the generous review of your recent stay at the Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased you found our location near the airport to be perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Elisa CamposGeneral Manager

6/10 Satisfaisant

Joseph, Manteo

Voyage d’affaires, Voyage en couple
Our second stay here , nice but our bed was not very comfortable.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Joseph, Thank you for choosing us once again and for sharing your review of your time with us. Although it seems you enjoyed your stay, we do apologize that your experience didn't meet every expectation. We are sorry your bed did not meet your expectations and that you faced inconvenience. We appreciate you bringing these observations to our attention. Feedback like yours helps us focus on providing complete guest satisfaction. Thank you again for your comments, and we look forward to seeing you on your next visit to the Asheville area.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Roy

Everything was good no complaints. This really isn’t a complaint, the pillows are too small. But I would stay again.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Roy, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We also value your additional feedback regarding the pillow and have taken a note of it. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel, bed was comfortable. Check in staff were very pleasant.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Thomas, Thank you for the review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Personnel et service
Very nice quick overnight stay Very close to the airport
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Lisa, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport for your stay. We are happy that our location close to the airport was convenient for you and that you were able to enjoy a restful overnight stay. We hope that you had an excellent time on your cruise and that you will revisit us whenever you return to our area.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Joyce

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stay here often, always happy with the staff. Great location and the shuttle to the airport is great.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Joyce, Thank you so much for taking the time to share your experience with us. We're delighted to hear that you are a frequent guest and consistently pleased with the service provided by our staff. Our prime location and convenient shuttle service to the airport are aspects we take great pride in, and we're thrilled they added to the enjoyment of your stay. We look forward to welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport on your next visit.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

deidre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay when you have an early flight😊
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Deidre, We're delighted to hear that you enjoyed your stay with us! Ensuring our guests have a comfortable and convenient experience, especially when catching an early flight, is always our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport in the future!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Miladys

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 avr. 2024
Dear Miladys, We are thrilled you had an excellent stay at Wingate Inn by Wyndham Fletcher at Asheville Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Loren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very convienent for my overnight needs. Really nice staff.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 mai 2024
Dear Loren, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our hotel was able to meet your overnight needs and that you found our staff to be really nice. Providing convenience and excellent service are top priorities for us, and we're delighted that we could deliver on both fronts during your stay. We hope to have the pleasure of welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport again soon!Best Regards,Elisa CamposGeneral Manager

2/10 Horrible

Pia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty rooms, dirty elevator, poor breakfast menu, rude staff.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Pia, Thank you for the feedback. We sincerely apologize for the cleanliness issues you encountered during your stay and the inconvenience it may have caused. We strive to provide our guests with fresh and spotless time with us but regret that this was not your experience. We will share your remarks with our housekeeping team. Furthermore, we regret your concerns regarding our breakfast offerings and are sorry for any unpleasant interaction you had with our associates. We will review your comments with the appropriate individuals. Thank you again; we hope to welcome you back in the future for the exceptional hospitality you deserve.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Lena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great food close to airport, hotel offered shuttle
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Dear Lena, Thank you for choosing Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to know that you had an enjoyable stay and that our prime location near the airport and convenient shuttle service made for a memorable experience. Thank you again for being our guest; we look forward to your next visit.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Diane

Voyage en famille, Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Carpet need update
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Diane, Thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we are disappointed knowing we did not meet every expectation. We will address your concerns regarding the carpet with our team, and we are grateful for your patience. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Joe

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Joe, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that we exceeded all of your expectations and that you enjoyed your visit. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Terrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Available shuttle that takes you across the street to airport.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Terrence, Thank you for the generous comments about your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to know we provided you with comfort, convenience, and a peaceful night's sleep after your long journey, and we appreciate your praise for our complimentary airport shuttle. We hope we are the first hotel you think of on your future visits to Asheville!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Becky

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Served its purpose
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 avr. 2024
Dear Becky, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Andrew

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 13 avr. 2024
Dear Andrew, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 13 avr. 2024
Dear Donna, We are thrilled you had an excellent stay at Wingate Inn by Wyndham Fletcher at Asheville Airport, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Sabrina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff was FANTASIC! Room is clean. Had 1 small hiccup with a chair in the room. No biggie.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Sabrina, Thank you for the five-star review and for taking the time to tell us about your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased that you were impressed with our well-kept accommodations and the outstanding service provided by our front desk staff. We will be sure to share your enthusiastic compliments with our associates. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time we have stayed here when flying out of Charlotte airport which is literally across the street. This experience, like our first, was excellent! Our room was clean neat and comfortable. Staff is very polite and helpful. You really don’t need it but they offer an airport shuttle and the drivers are really friendly and helpful. The free warm continental breakfast is a big bonus and was very good and plentiful. Pay to park on their lot for $10 a day. Can’t ask for anymore, great job everyone and thanks for another great stay!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Mark, Welcome back to Wingate Inn by Wyndham Fletcher at Asheville Airport! We are pleased to know that we continue to exceed your expectations and that our well-kept property and courteous associates made for a memorable experience. It is also good to see that you loved our convenient shuttle service. Our complimentary breakfast buffet is popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. Thank you again; we look forward to welcoming you back soon.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff person at check in went beyond expectations to help us put!
Séjour de 1 nuit en avril 2024
Réponse de GENERAL MANAGER le 5 avr. 2024
Dear William, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. We look forward to your return.Best Regards,Elisa Campos,General Manager

10/10 Excellent

George

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very enjoyable stay. Great staff!
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 3 avr. 2024
Dear George, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

GLENN

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 avr. 2024
Dear Glenn, Thank you for the five-star review and for taking the time to tell us about your visit. We are pleased that you had a perfect stay and that we exceeded all of your expectations. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

4/10 Médiocre

Judy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The water boiler burst and there was no water to take a bath--bathroom toilet could not flush because of no water. Hotel said they called maintenance but did not know when they would be there repair. I left at 9 am still no repairs. Terrible experience
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 4 avr. 2024
Dear Judy, Thank you for the feedback. We sincerely apologize for the lack of hot water during your stay and that you were inconvenienced by it. We certainly understand the frustration you must have felt and are grateful for your patience in this matter. We will address your concerns with the appropriate individuals to ensure a better guest experience going forward. Thank you again for the review; we hope to have the opportunity to provide you with the exceptional visit you deserve. Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Donna, Thank you for the kind rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is DIRECTLY across from the airport. The staff were friendly and courteous. The rooms was spacious, clean and comfortable. the bed was AWESOME. I will stay here whenever I fly in/out of Asheville!!!
Séjour de 1 nuit en mars 2024
Réponse de GENERAL MANAGER le 1 avr. 2024
Dear Margaret, Thank you for the perfect review and for taking the time to tell us about your stay. We are pleased that you were impressed with our cordial associates, comfortable accommodations, and ideal location. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we are excited to see you again soon at Wingate Inn by Wyndham Fletcher at Asheville Airport. Safe travels!Best Regards,Elisa Campos,General Manager

10/10 Excellent

pat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its was perfect for overnite stay.
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 31 mars 2024
Dear Pat, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 29 mars 2024
Dear Andrea, Ratings like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Kristie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location across from the airport
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 25 mars 2024
Dear Kristie, Thank you for the generous review of your recent stay at the Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased you found our location to be perfect for your plans. Off I-26 and less than a mile from Asheville Regional Airport, we love that our hotel puts our guests close to the Blue Ridge Mountains, Biltmore Estate, and Sierra Nevada Brewing Co., as well as downtown Asheville's shops and restaurants! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Tanya, centerville

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay - clean- pretty basic- nice breakfast buffet for the price. I would definitely stay there again for the value.
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 25 mars 2024
Dear Tanya, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience of excellent value for every guest. It is always a pleasure to know our guests could take advantage of our extras like free parking, free airport shuttle service, complimentary breakfast, and Wi-Fi, in addition to a heated indoor pool and fitness center! We appreciate you sharing your feedback and look forward to seeing you again on your next visit to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

william, Harrisburg

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super staff clean rooms
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 25 mars 2024
Dear William, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Also, maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

6/10 Satisfaisant

Buddy

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hallway and bathroom seemed dirty
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 23 mars 2024
Dear Guest, Thank you for your candid feedback. We sincerely apologize for the cleanliness issues you encountered in your bathroom and our hallway. We always want to exceed our guest's expectations, and we are disappointed this did not happen during your visit. Your concerns will be shared with our housekeeping team, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to make your stay exceptional.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Kathy

Voyage en couple
Les points forts : Propreté
The employees were very friendly and helpful. Enjoyed our stay.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 23 mars 2024
Dear Kathy, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access to airport and shopping/ restaurant
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 22 mars 2024
Dear Emily, Thank you for the generous review of your recent stay at the Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased you found our location near the airport, shopping, and restaurant to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Roland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Affordable, well kept, well staffed and clean.
Séjour de 1 nuit en mars 2024
Réponse de Elisa Campos General Manager le 20 mars 2024
Dear Roland, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Katie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
4th stay here and always a great stay. Thank you!
Séjour de 2 nuits en mars 2024
Réponse de Elisa Campos General Manager le 19 mars 2024
Dear Katie, Thank you for the kind words about your most recent visit to Wingate Inn by Wyndham Fletcher at Asheville Airport. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home. We look forward to your next stay and until then, wish you safe travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mellisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast bar, friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Elisa Campos General Manager le 19 mars 2024
Dear Mellisa, Thank you for the lovely review of Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Also, our complimentary breakfast buffet is popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. We appreciate your kind comments and look forward to hosting you again.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Jacki

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 7 avr. 2024
Dear Jacki, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

8/10 Bien

Todd, Springboro

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Yug
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 13 mars 2024
Dear Todd, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to welcoming you back on your next visit.Best Regards,Elisa CamposGeneral Manager