Hôtel près de Forest Run Wildlife Preserve Metropark, Hamilton, Hamilton

« The hotel is lovely. The check in process was challenging to say the least. For some reason the funds paid in advance to Expedia weren’t available for the hotel to charge. I was told many times by the front desk to not use Expedia to book rooms. They stated it happens all too often. In this instance I was on the phone with Expedia at 8:30 pm trying to find out why I couldn’t check in to my room after driving for many hours. It took about 45 minutes to get the issue resolved. The front desk is...

« This place was awesome »

« The bed covers was really dingy dirty and the towel was dirty. No room service beds was never made or changed. »

« Our 1st room had bugs of some sort, the cover & sheets were stained & ripped. We told the front desk who then gave us another room. No bugs, but no shower curtain. We told front desk who then tried to hand ME a curtain to hang. I told him I'm not hanging it- it took hours for someone to come do it. No time to wait for them so the floor was soaking.The microwave cord was too short to reach to plug- so couldnt use the microwave. With all that being said- I am grateful we did not have to sleep...

« Beds were comfy but the room seemed somewhat in disrepair as did the property. Very loud highway noise and loud a/c in room. Coffee is good. Not worth what we paid for sure. »

« The room layout is great- 2 full size beds, pullout sofa, and a queen bed in a separate room. However, the sink is in the bathroom while many hotels have it just outside the bathroom, so 2 people can get ready at the same time. Also, the area with the pullout sofa didn't have any specific lighting, which seemed odd. The pool is basic, but it lacked a hot tub. The workout facility was adequate, but lacked free weights. The complimentary breakfast didn't offer any hot food, which is fine, since...

« Clean property friendly staff »

« Bon service pour les déjeuners. Personnel donne un bon accueil et bonnes informations pour la région. »

« Les escaliers qui montent aux chambre sont dégoutants, un gros coup de Carcher ferait le plus grand bien. Il y avait des poubelles sous les deux lits (vu car je cherchais le télécommande!!) »

« Bugs everywhere. Don’t stay here »

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« Comfortable modern rooms with a good breakfast. »

« La piscine est fermée pour la saison. Nous avons choisi cet endroit justement pour la piscine. L'employé a simplement dit "désolé". On ne nous a rien offert en dédomagement. La sécheuse a linge ne fonctionnait pas. Rien n'indiquait qu'elle était brisée. On l'a su après avoir lavé notre linge. Le même employé m'a répondu " désolé". Tout notre linge était mouillé....on s'est rendu dans un lavoir à nos frais. Le service n'est pas très fort. Par contre c'est propre. »

« Liked the breakfast. Just wish I was not on the first floor as I was traveling with my daughter and would have felt more safe. »

« Room was clean upon arrival. Got Charged cleaning deposit but in the 2 days I was there housekeeping never came into my room. I had clean towels for the first day I was there and was not able to get another shower after that. They had unexpected deposits that should have been disclosed at time of booking. This hotel is a indigent hotel and the noise level was a problem. The hall way stunk of cigarette smoke which seeped under the door into my room. I was supposed to get $58.00 refunded to me...