2/10
Stay away from this property or they can leave you without a place to stay without any warning. We reserved this property in June because we would be in town for the Taylor Swift concert. When we arrived they couldn't find my name in the system and said they would have to email the management company. After sitting around in the lobby for 45 minutes I asked the girl working the front desk if anyone had responded, she said no so we decided to grab lunch upstairs while we waited. After lunch we went back down to the lobby where they informed us they cant honor the reservation because the room was double booked even though the app showed the booking was good. The only positive thing I can say is Vrbo staff was very helpful in helping us get another room.
Voyageur vérifié
Séjour de 4 nuits en octobre 2024