8/10 Bien
Amanda D.
7 juin 2025
Les points forts : Propreté
First the cons, but there are some nice pros, so keep reading.The condo was being renovated. We did not have 2 full baths, only partial use of the one. The master bedroom had construction debris: boards w/ nails and fiberglass insulation under our hanging clothes. We also had no (promised a partial) ocean view at all due to construction equipment parked outside our balcony & all windows were covered by blue film to protect the outside during reconstruction. The management knew this and has only responded, "It is out of our control." Yes, upgrade delays and hurricanes are out of their control, but marketing and appropriate pricing are not. I communicated (with photos) to management on Wednesday. Today is Saturday, no remedy yet.Additional cons: We signed a contract upon booking. They sent a 2nd contract the day before our arrival with slightly different terms, namely an updated and more liberal cancellation policy due to the hurricane. However, we couldn't exercise the more liberal policy since we were made aware of it only the DAY BEFORE arrival.Pros: The place has sturdy furniture and is pictured accurately. The balcony is a great size. The kitchen was well stocked for cooking. They provide a Keurig and drip coffee makers. VERY clean! We also were helped with an early check in. We still had to wait a couple of hours, but got in 2 hrs early. The customer service agent was nice. They just need to price and advertise properly during construction.
Amanda D.
Séjour de 6 nuits en juin 2025