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Avis sur Comfort Inn And Suites

2.5 out of 5
Comfort Inn And Suites
137 Miracle Strip Pkwy, Fort Walton Beach, FL

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 222 avis sur 647." "
Note des voyageurs de 8 (Bien), d’après 211 avis sur 647." "
Note des voyageurs de 6 (Satisfaisant), d’après 106 avis sur 647." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 647." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 647." "

8,0/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

BILLIE L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Spa broken
Séjour de 1 nuit en avril 2024

10/10 Excellent

ken l

Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Debbie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Limited lighting on the exterior of buildings areas. Room itself very clean hotel needs remodeling
Séjour de 2 nuits en avril 2024

2/10 Horrible

Daniel

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No working pool said they had a indoor pool on there brochure but they had no working pools refuse to give my money back will never stay there again
Séjour de 3 nuits en avril 2024

2/10 Horrible

Jennifer

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool and hot tub were closed by the health department and the hotel would not give us any price cut. We only booked this property because they had a pool and hot tub. The closure had been going on for a month and we were not informed.
Séjour de 4 nuits en mars 2024

2/10 Horrible

Johnathan

Séjour de 2 nuits en mars 2024

4/10 Médiocre

Enrique

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Pools was closed the entire week.
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Yvette

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Pool and jacuzzi closed by the health department. WiFi very sketchy at best. Everything else was good.

6/10 Satisfaisant

Robert

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

8/10 Bien

Greta

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Donny

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool was out of service and staff not friendly.We cancelled and went elsewhere.I would expect a refund as we did not stay there .
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Stephanie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Yes, I have booked this hotel pacifically for the holiday because of the spa in the pool for my kids to have something to do on Christmas due to that I did not book a second night and we were very upset traveling two states away, and could not enjoy ourselves Because the spa was under construction and the pool was not working so when you book your hotel pacifically to enjoy some family time we just stayed in the room. breakfast is next morning is from 6 to 9 AM. The bosses had the lady from the kitchen evacuate us from the table while we were eating before 9 o’clock and also she starts breaking down before 9 o’clock. would have been really nice for them to let us know upfront on the website that things were not working properly because we could have booked a different hotel but instead they got their money and me and my kids did not have a good time.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tony

Séjour de 5 nuits en novembre 2023

10/10 Excellent

Tonilynne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
A lovely hotel for the price. Clean, Great front desk people. Only 1 Downfall the indoor Pool was closed.
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Kitty

Voyage en couple
I hated everything
Séjour de 2 nuits en novembre 2023

8/10 Bien

Latisha

Les points forts : Personnel et service et équipements
The room I had was rusted and dusty. I appreciate the convenience but wished I had a more up to date room
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Was charged extra for no reason. Room was disgusting and the beds are made of stone.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Shekita

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Upon checking in we realized the bolt lock wasn't working and the top lock was missing a bolt. Heading out the door the other screw popped out. Maintenence came to fix it but he couldn't I explained to the lady at the front desk what happened and she had a slight attitude because we had to be moved to another room. That rooms bathroom had hair on the toilet and bathroom floor. I will never stay here again!!!!!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kelly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked how reserved it was, it was cozy.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Andrew

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nothing works.
Couldn’t get a single amenity to work. The fitness room was filthy and all equipment was broken, no air conditioning and front desk couldn’t do anything to help. Wi-Fi didn’t reach my room and I was given a number to call and try to fix it myself?? Attempted to fix it for 45 minutes to no avail. Appliances in room were rusty and filthy. Overall awful experience, I feel scammed. Would have gotten better value sleeping outside.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Christopher

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Rebecca, Crestview

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This location has obviously had water damage recently. My first room smelled...funky, and had a mass of hair on the pillow, which I am capable of disposing of but the musty, wet-hamster-cage aroma was too much, my second room had a lesser damp-musty smell, and I was too tired to go back and explain something that shoukd be obvious to anyone working there. After taking some time to look closely, mildew was actively growing on everything and patches of mold have been poorly painted over in several places. As in the bed frame and curtains were obviously mildewed. I would not suggest this place for babies or anyone with breathing impairments, the advertized bedding, was indeed excellent, but sadly the mold and mildew along with the aura of dank funk they exude ruin any hope of a relaxing rest. On top of that I have a residual unexplained $10 charge to my credit card.

8/10 Bien

Kendrick

Séjour de 1 nuit en août 2023

8/10 Bien

Dave

Séjour de 1 nuit en août 2023

2/10 Horrible

Angelica

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023

10/10 Excellent

Sara

Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Juanita

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Wouldn't stay again
The staff was not friendly or helpful at all . I had to change room because the air conditioner wasn't working. The front desk person questioned me as to why I didn't tell her earlier. The breakfast staff was any better. Any questions you asked , they made you feel as if you were bothering them .
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Beulah

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Room was warm and humid
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Nidia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023

6/10 Satisfaisant

Natalie

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
This is an OK hotel, you have to ask for everything, don’t expect the staff to be very helpful.
Séjour de 4 nuits en juillet 2023

8/10 Bien

Angela

Voyage en famille
Les points forts : Confort de la chambre
Comfortable stay
The beds, blankets and pillows were comfortable and warm. It was quiet, we slept well. Room had small refrigerator and a tiny coffee maker. Breakfast with toast, waffle (make your own),cereal, juices, coffee, round sausage Pattie’s and eggs, Jogurt was offered every day albeit orange juice and Jogurt were in short supply. It would be nice to have a little variation at breakfast (bagels, fruits or oatmeal for instance). We could not make tea in the room as the cups are NOT microwave safe. Baseboard stain over a foot in length was there when we arrived. All together it was a nice stay.
Séjour de 3 nuits en juillet 2023

6/10 Satisfaisant

Ashley

Séjour de 1 nuit en juin 2023

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel was very clean. Breakfast was very skimpy.
Séjour de 4 nuits en juin 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Linda

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very poor. Smelled like an old cellar , bathroom fixtures and closet doors ( one was missing) were rusted or broken. Missing cover over bathroom lights. Electric outlets did not work. Trash around the property. VERY rundown property.
Séjour de 1 nuit en juin 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bien

Mitsi

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great stay!!
Almost everything was great. Check in was quick and easy. The room was clean. The only change I did not like was that when I needed clean towels, I had to take the dirty ones to the front desk and get more.
Séjour de 3 nuits en juin 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service
So so stay
Front service was lacking and too many hidden chargers when you arrive. App show rate total much lower then what the hotel charges during check in. Not very ethical, could of book a better hotel if known about the higher rate at check in then the app total showing. Room was pretty much average.
Séjour de 3 nuits en mai 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Médiocre

Marina

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool is dirty, the spa is not working. The TV is only having a limit number of channel. Breakfast fruit is spoil/not fresh and limited to one option - apple.
Séjour de 3 nuits en mai 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff
Séjour de 2 nuits en mai 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Sara

Voyage en famille
Les points faibles : Personnel et service
Séjour de 3 nuits en mai 2023
Réponse de FD Manager le 3 juil. 2023
Thank you for taking the time to complete a review on your stay.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Tiffany

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is very helpful and pleasant. Location is convenient and safe. Recommend for a short weekend trip.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Tamika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed my visit
The room was very clean and the check in was smooth and quick. The staff was very friendly, especially the young lady that checked me in. Will definitely visit again.
Séjour de 1 nuit en avril 2023

8/10 Bien

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely friendly and made sure my stay was a comfortable one. Will definitely stay at this location again.
Séjour de 2 nuits en avril 2023

4/10 Médiocre

Daphne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2023

4/10 Médiocre

Jeremy

Les points faibles : Propreté et personnel et service
Séjour de 4 nuits en mars 2023

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
our room did not get cool for sleeping even after adjusting the thermostat to 66, we felt too warm for sleep
Séjour de 1 nuit en février 2023

6/10 Satisfaisant

Tyler, Addis

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Almost all the receptacles in the room was missing the faceplate exposing the wiring. The hallways smelled and was not welcoming. Ironing board was broken and didn’t latch in an upright position. Payed extra for a suite room with standalone extra room per the Expedia picture, that room was not correctly portrayed so I wasted my extra money on the room I thought I was paying for.
Séjour de 2 nuits en février 2023

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort inn Fort Walton
Hotel was nice and clean, and located near alot of places to eat at.
Séjour de 2 nuits en février 2023

8/10 Bien

James

Séjour de 1 nuit en février 2023

10/10 Excellent

Tanesha