4/10 – Schlecht
Dennis S., Champaign, Illinois
9. Sept. 2025
We were scheduled to stay on the property Saturday, Sunday and Monday night. Upon arrival, we checked the house and the temperature in the house was 82 degrees. We found the AC was not functionings properly. We contacted the host. The host made several suggestions to maybe fix the problem. None of the suggestions worked. The host tried to contact a repair person but since it was late Saturday afternoon the host could not find somebody to respond to the problem. The host also felt that we probably could not get the AC looked at and repaired on Sunday. The host asked me what I wanted to do, I said I wanted to cancel the reservation and get a full refund. The host agreed. To date, I have not received the full refund. VRBO says the refund must come from the host. The host says the refund must come from VRBO. I am caught in the middle. Dennis
Dennis S.
Aufenthalt von 3 Nächten im September 2025