Hotel Freeport

"Excellent hôtel on aurait aimé séjourner plusieurs jours. Merci"

"The hotel is great for its proximity to JFK airport however the shuttle service was a very long wait. Apart from that everything is great in the hotel very comfortable and a generous breakfast "

"Véhiculé, la localisation de l'hotel est décentrée par rapport au coeur de Flushing. Le prix du parking est très cher $40/24h contrairement à Sheraton la Guarda. Pas de proposition de petit déjeuner, café etc à volonté dans le lobby, mais machines en panne durant 2j !"

"This hôtel is clean, the rooms are small but confortable, the staff is very friendly and helpful. The J train is a 2 minute walk from the hotel so you can get anywhere is about 45 minutes. The area might look sketchy but it’s actually really safe. Finding parking on the street is very easy. If you are a light sleeper, reception will give you earplugs."

"I rarely leave negative reviews, but my experience at the Dutch Hotel NY was completely unacceptable. On March 19, around 11:00 PM, I arrived with my family, including two children. The room had clearly not been cleaned after the previous guests: garbage everywhere, unmade beds with used sheets, and a dirty bathroom. There was no staff on site. We immediately contacted customer service, but no real solution was offered. We were told that no other rooms were available and that it was impossible to send anyone to clean, even though rooms were visibly available online. The time of arrival does not change anything: a prepaid room should be clean and ready. We were left with no choice but to clean the room and change the bedding ourselves, late at night, with our children. I could have understood the situation if the hotel had made any effort to correct their mistake, but that was not the case. The responses I received after contacting the hotel for a week appeared to be automated (AI-generated), saying they would look into the issue, but with no real follow-up or action. I contacted Expedia four times and followed all the required steps. After 17 days of endless back-and-forth, which cost me a significant amount of time and energy, I finally received a 50% refund for the first night. Even though a refund was issued, it is clearly insufficient given the severity of the issue, the complete lack of service, and the time lost. This situation cast a shadow over our trip and turned"

"Très bien"

"Peu de confort et une restauration bas de gamme"

"Le personnel de l'hôtel était très attentionné, mais l'endroit était très bruyant, avec une forte odeur de cannabis toute la nuit. Si vous souhaitez vous reposer, je ne le recommande pas."

"La chambre était grande et spacieuse, le lit très bien. Par contre impossible d’ouvrir les fenêtres dans cet établissement et notamment dans la chambre. Obligé de mettre la Clim pour refroidir la chambre en pleins hiver, de ce fait air ambiant très assèché qui nous a rendu malade. Les installations sont correctes. Le petit dej’ est très basique, pas vraiment de choix et de basse qualité."