8/10
We had a person enter the home un announced and no visible identification in shorts, no shirt and a nipple ring. He said he was the spa person and was not suppose to be there at the hour he showed up. I told them to leave and he argued with me and threaten to kick my ass. I called the police and have a incident report available. This person said he had our door code and didn't care that he walked thru our home and our teen aged daughter room. He did no knock or call and we were upstairs eating dinner. This disrupted our stay as we felt unsafe in the home knowing someone unidentifiable was in our home and threaten me. We want our money back. I made attempts to hear from management but was given an unacceptable apology. Management agreed that person was not supposed to be in the house and left us uneasy the whole week and didn't even get a call back til two day before we left. We are an emption wreck and had a very tense time staying in the home. Please contact us immediately for incident report.
Johnnie B.
Séjour de 7 nuits en juillet 2022