Hôtel Galena, Floyds Knobs

« Considering they rented me a room with my children and there was shattered glass and a bullet hole through the curtains I have to say the stay was awful. My kids were scared to death to sleep there. I spoke with them and they offered to refund and said they weren’t supposed to rent that room. However still no refund and they denied the request through Expedia. So beware! »

« Malgré une erreur de la part de l'hôtel, ils m'ont chargé 100$ de plus que le prix de ma réservation, j'ai eu un excellent service de la part d'expedia merci à Delpech d'avoir régler la situation avec l'hôtel, tres bon service merci encore »

« Qualité prix #1 »

« I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side...

« The staff was great and the hotel was in excellent condition. Will definitely stay there again when visiting the Louisville area. »

« Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you! »

« Belle chambre, propre, moderne . Hall et corridors modernes et spacieux. Ça sent bon partout! »

« Très bien ! Grand hôtel avec toutes les commodites »

« Rapport qualité prix »

« It was a amazing experience to sleep at this hotel people were very nice »

« Good for the price. Near the airport. Clean room. Good service at the front desk. Easy to Park. »

« L'ensemble de la chambre et la reservation était parfait et le personnel super compréhensif pour la différence dans de langue (français/anglais). Le seule point est quil restais des poubelles des client précédant dans ma chambre mais le tout a été ajuster lors de menage de la chambre au courant de la journée. »

« Tout était très bien »